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Rated 4.0 out of 5 by 133 reviewers.
Rated 5.0 out of 5.0 by Good express hotel Spent 2 nights at this hotel. The hotel is clean and accommodating. Even though there is a LOT of traffic around this place, it was pretty quiet. Breakfast was free as a member and tasted good. Plenty of coffee was a bonus. Rooms with 2 beds were kind of small for me, but it worked out. Front desk was nice. October 16, 2014
Rated 5.0 out of 5.0 by Friendly service and comfortable stay The check-in is super quick even though I made the reservation on my phone less than an hour before my arrival. The staff are incredibly friendly as always and you get that warm feeling of home away from home. October 15, 2014
Rated 5.0 out of 5.0 by Pleasantly Surprised This was a great find for me. I was pleasantly surprised to a known property hotel in this location. And when I got there Iw isn't disappointed. Parking free. Wifi free. Friendly staff. Room was really clean. Bed comfortable. Pillows could have been better. Love the easy access to the 405 fwy. Will definitely stay here again. October 15, 2014
Rated 4.0 out of 5.0 by Clean and friendly staff As usual, Holiday Inn Express is always a safe bet when traveling. I had a meeting not too far away and stayed here for the night. Breakfast was your normal Holiday Inn Express quality -- although they also had persian rice and chobani, so that was pretty cool. The area doesn't look very nice -- it's squeezed in between some fast food chains nearby and I think a car dealership -- but it feels pretty safe once you step inside the hotel. What I liked about this place was the folks that work here were very helpful and friendly. And you can expect all the usuals of HIE -- clean rooms, relatively comfy beds, good quality for the price. The one detractor from my experience was my door being jammed. Somehow the safety latch got stuck from the inside so I struggled getting back into my room. I definitely sweat it out a bit before I figured out what was going on. Fortunately the staff at the hotel were able to help me out with a little bit of elbow grease. My experience with the door jam I'm pretty sure is atypical so I'd definitely stay here again if I were in the area. October 14, 2014
Rated 5.0 out of 5.0 by Convenient location, updated and clean Staff was extremely friendly, breakfast was good and everything was fresh and updated, including furniture, paint and amenities. The only thing I'd give a negative to was the fitness room: too small, too few machines, and the TVs were not able to show HD channels, so we were left with fewer options to watch. October 14, 2014
Rated 3.0 out of 5.0 by You Get What You Pay For I did a lot of research on hotels prior to taking our trip and I chose this hotel primarily because it wasn't overly priced like some of the other hotels in Los Angeles and because it had easy access to Freeway 405. The hotel is located literally off the freeway. I'll start with what was positive: 1) The front desk agent who checked us in was great! She was very friendly and we got to know her throughout our stay. Whenever we would return to the hotel at night after a long day, she was always there to greet us and ask how our day was. She genuinely cared about guests. 2) The room we were assigned to on the 6th floor was very clean. The housekeeping staff does an excellent job of making sure the rooms are clean. 3) The water pressure is great! 4) The complimentary breakfast offers a variety of options that suit every travelers needs. The negatives: 1) The neighborhood that the hotel is located in does not feel safe. Every night we observed police cars pulling over drivers and making quite a few arrests. The hotel also has a security officer on duty. 2) The room walls are not great at keeping out noise. We experienced an ongoing problem with what sounded like a toilet flushing constantly from a nearby room. When the plumber came up to our room he couldn't find a solution to the problem. This annoyance continued everyday during our stay. When we brought the issue to the attention of the hotel's general manager she suggested that we were sensitive to noise and that we were probably light sleepers which isn't the case at all. We later found out that hotel recently installed new toilets in every room. It is clear that there is a plumbing issue in the pipes but the hotel management doesn't know how to fix the problem. If given the opportunity to stay at this hotel again I would most likely choose to stay elsewhere. We have stayed at many IHG properties that are top notch. October 14, 2014
Rated 5.0 out of 5.0 by Excellent Choice! We picked the Holiday Inn Express due to the closest proximity to our conference even though it wasn't on the listing provided. That was an excellent choice! We were only 8 minutes away, and the hotel met and beat all our expectations! From front desk lady, who checked us in, to the folks who kept the hotel spotless, everyone did a great job! Thanks HIExpress! October 10, 2014
Rated 5.0 out of 5.0 Good place to stay It is an awesome place to stay when you are out for business or leisure. I recommend eats to anyone is in the neighbor would of San Bernardino California October 7, 2014
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