Rated 4.3 out of 5 by 90
Rated 5.0 out of 5.0 by Tennismom1723 Nice clean room...
Staying in Vancouver for the weekend because our daughter had a tennis tournament at Club Green Meadows. When traveling we always try to stay at a Holiday Inn Express. We were pleasantly surprised to find out that the hotel was just a short distance from our destination each day. This is our first stay that we encountered a few issues. On Saturday night, there was a room full of kids that were being really loud at 12:30 am right next to our room. We waited it out for a little bit to see if they would calm down but when they didn't I called the front desk to make them aware of the situation. They handled it in a very timely manner and we were very appreciative of that. After we arrived home, I noticed on my American Express bill that I had been charged for 3 nights instead of just 2. I called the hotel and the manager, Gary, just happened to answer the phone. He proceeded to credit us back the extra night that we were charged and he credited us back the more expensive night as well! Thank you Gary!! I would definitely recommend this hotel to anyone staying in Vancouver!!
October 7, 2014
Rated 5.0 out of 5.0 by kirk2 Customer Service
Marlene is the best! She always has a smile on her face wants to know that you the customer is happy with the hotel. She is the reason I will continue to keep coming back to the hotel on my business trips.
October 6, 2014
Rated 4.0 out of 5.0 by Grant1 great service
Other than the bed being a little soft for me and wife the opposite (great sleep) this hotel was great and will definitely return.
October 5, 2014
Rated 5.0 out of 5.0 by cdaveb Just what we needed
This hotel met my expectations for a quality Holiday Inn Express.
October 2, 2014
Rated 5.0 out of 5.0 by CDA53 Great HIE value and overall stay
I would highly recommend this property to stay at while visiting Vancouver, WA. Very comfortable night rest, and a very good breakfast in the morning. I was able to run 3 miles in the neighborhood easily and felt very safe while doing. The property is very close to the Vancouver mall and many dinner/dining options. Very easy to access major highways, yet still very quiet location. Seemed to be a very safe and secure location that I felt comfortable leaving my brand new vehicle parked at. Thanks for the great stay. We'll be back when visiting Vancouver!
September 30, 2014
Rated 5.0 out of 5.0 by Athena57 Nice place to stay for business
This hotel was comfortable with easy access to the freeway. The amenities were great for business, and the complimentary breakfast provided a lot choices.
September 26, 2014
Rated 5.0 out of 5.0 by Peggy Prudent Holiday Inn Express-Vancouver Mall
Great Value, comfortable, fitness center, pool, Free WiFi
September 25, 2014
Rated 5.0 out of 5.0 by Insight Mortgage 1 Nice place to visit and stay
Well kept hotel, very clean and all of the folks that worked there were very nice and accommodating. The breakfast every morning was very good and the young lady that provided that service is a dedicated hard worker and did a great job!
September 18, 2014