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Rated 4.1 out of 5 by 38 reviewers.
Rated 2.0 out of 5.0 by Disappointed We were on the last days of our vacation which took us to many hotels from Seattle to San Francisco, with no issues. We were disappointed to find ants in the room! First a few in the bathroom then a few in the main room on the walls. But the real disappointment was the host at the main desk. When I mentioned this situation to her she asked if I needed some spray for the room!?! I'm on my way out of this hotel and never looking back also this was the most expensive hotel on our entire trip. August 25, 2014
Rated 5.0 out of 5.0 by Comfortable Clean Stay This was a comfortable place to stop, had been on a very long drive(12) hours and found this hotel on a drive by, was clean and nice looking, I feel the price is a tad pricey and sometimes i don't understand being charged full price for a room when you check in at 1:30 am and still have same check out times as people who have had their room for so much longer.Overall this is a very nice location, friendly and very clean. August 23, 2014
Rated 5.0 out of 5.0 by Great Service, Great Rooms I love this Holiday Inn Express at Salmon Creek! It is so close to my son, who goes to college at WSU so it is in a very convenient location right off of 205. The rooms are a great size and very clean and I love the Beds! And the showers have great pressure and are always hot! And let's not forget the staff they are always very inviting and friendly, they make you feel so welcome. Thanks for the great service! M Hays-Sandberg, Richland, WA August 19, 2014
Rated 5.0 out of 5.0 by First Rate Service Tres, the front desk manager, went out of her way to help us during our stay, and also after we left; my son had left his favorite toy behind and she put extra effort into finding it and sending it to us. Thank You Tres!!!! August 13, 2014
Rated 4.0 out of 5.0 by disappointed Our family has stayed at your hotel three or four times over the past few years, and had always been pleased with the hotel. But this time, the usual service and friendliness just were not there. The hot tub was cold, but no one was willing to check the thermostat. We had two rooms, but the online service would only allow one choice, so I called and was promised a note would be left to make the change. It was not found by my check in person. My adult and teen children had to sleep in the same bed. Really?? That was not what I was told when I called two nights earlier. Our room curtains were sheer, and we were on the ground floor. We could see outside even with the curtains drawn. Very very disappointed. August 12, 2014
Rated 5.0 out of 5.0 by Comfortable bed, great fridge, attentive service by hotel staff Hotel was very clean. It did take a couple of hours to check in, because the room they initially gave us was NOT what I had been told on the 800 number would be our accommodations. But it was corrected, and the room was excellent. After traveling across the country from Florida, it was a very nice change from all of the other hotels we had stayed in, and yet was in the same general price range. Would definitely recommend this location. August 12, 2014
Rated 3.0 out of 5.0 by Average Stay The hotel itself is beautiful and the rooms are clean. The location is conveniently located near restaurants and shopping. The front desk staff was not very friendly - we found the housekeeping staff to be more approachable and friendly. The person setting up and maintaining the breakfast was dressed quite unprofessionally both days - wearing a t-shirt and yoga style pants. Both mornings we were there they ran out of some of the breakfast food. The second morning we were told that the truck was coming that day to restock. Perhaps they had been busier than expected. The pool was incredibly COLD both days that we were there.... rather disappointing when traveling with a 9 year old. August 12, 2014
Rated 5.0 out of 5.0 by Reaffirmation of Holidai Inn Express value In recent months, we have been exposed to several hotel chains, and our stay at the Vancouver HIX was a terrific reminder of why we prefer your group. Friendly, efficient, professional, clean, well appointed,easy to find. All we needed, and more. August 11, 2014
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