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Rated 4.1 out of 5 by 77 reviewers.
Rated 3.0 out of 5.0 by Decent hotel There was nothing remarkable about this hotel. It was in a location that was conducive to my activities and that was the only reason why I stayed there. February 12, 2014
Rated 5.0 out of 5.0 by Very helpful staff and comfortable bed On arrival we were cheerfully greeted by Jenina at the front desk. We have all traveled extensively the world over for years and have found helpful hotel staff at many locations but we all agreed that Jennina was outstanding and quickly rose to the top of our list. There was nothing too small or too big for Jennina, she willingly assisted us with our every need, and as we had no car and required assistance using public transport, believe me, there were many questions. We were wondering if this was a one time and one person occurrence but over the next three days we realized that all the staff at this location went far above the standard average; cheerfully answering questions, finding information and items we requested. We did not get to meet the manager during our stay but believe that behind exceptional staff there must be an exceptional manager. February 4, 2014
Rated 5.0 out of 5.0 by Quiet Space with Great Beds We stay here when visiting family in Vancouver and have found it impeccably clean and quiet. The breakfast area is always well maintained and the variety of foods very good. The front desk staff are always pleasant and helpful. Secure, free parking is definitely a bonus. Our only wish is that the rooms be equipped with fridges and microwaves. February 1, 2014
Rated 3.0 out of 5.0 by Comfy bed, good value We stay at this hotel frequently as the location is very convenient for us. My only disappointment this time was not being recognized as a club member even though they had me registered as such. We observed that Other guests received complimentary water and snack and discounts at local restaurants. . January 16, 2014
Rated 3.0 out of 5.0 by Parking Included Updated Holiday Inn Express with underground parking included. Smallish narrow room with kitchenette. Was disappointed that as an Gold IHG member there was no acknowledgement at checkin, nor bottled water or other perks like I usually receive at other Holiday Inns I stayed at that week. Overall good inexpensive room for downtown Vancouver. January 14, 2014
Rated 5.0 out of 5.0 by Great Service I would definately recommend this hotel. I found the staff to be more than helpful and friendly. Wonderful experience indeed. January 12, 2014
Rated 5.0 out of 5.0 by Christmas decorations We were here on Christmas day. We felt so much at home with the hotel's christmas decorations. Our family had a nice time taking our family pictures in the hotel lobby. We came back to stay on new year's day. Thank you. January 8, 2014
Rated 5.0 out of 5.0 by helpful staff We had a really good time staying at this hotel. The staff were all very friendly and helpful, from the reception to housekeeping services as well as those in charge of the breakfast. We love the convenience of the location, the free parking, complimentary breakfast and the comfortable beds. Thank you. January 8, 2014
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