Rated 4.6 out of 5 by 169
Rated 5.0 out of 5.0 by CarryO Good location and businesses nearby
Newer, good hotel, adding on to it. Right beside two hockey rinks with a restaurant. As others listed, movie theaters, indoor swimming, indoor trampoline.
Smaller pool. Exercise room beside it. Good lobby, breakfast area.
Stayed several times on business.
March 16, 2014
Rated 5.0 out of 5.0 by torontian great comfort value and staff
My hotel for stays in vancouver! I spend much time traveling and this hotel offers me location and service that makes feel at home. I won't stay anywhere else in the Richmond area.
March 15, 2014
Rated 5.0 out of 5.0 by Jaws101 Another awesome stay
Another awesome stay. Juvie in the breakfast room made me an awesome breakfast after hours with the leftovers. Sam at the front desk even made sure that I got my room early in the morning well before the scheduled check-in time. The pool and the exercise room were right up to snuff as always.
March 8, 2014
Rated 5.0 out of 5.0 by freddy16 Worth the price
Comfortable bed, clean room with everything we needed. The staff was friendly and the breakfast had a little of everything. Would definitely stay here again.
February 26, 2014
Rated 5.0 out of 5.0 by Jaws101 Awesome staff
On my last time staying in the hotel my wheelchair ran out of power at the bottom of the driveway and Brandon the night auditor came and pushed me up the driveway to be able to get into the hotel. Awesome customer service.
February 22, 2014
Rated 4.0 out of 5.0 by KendoPapa A good place to stay
The front desk was very helpful and friendly. The pool and jacuzzi facility was excellent. The hotel's location is excellent being that it is next to a hockey rink, movie theater, bowling alley, and other family places. Good breakfast (though need a bigger dining area). Some cons: you get this at any hotel but guests above you stomping around late in the evening. Slow-draining bathtub.
February 12, 2014
Rated 5.0 out of 5.0 by Miked2014 Great Hotel & Staff = Repeat customer
I've stayed at this property numerous times over the past four years. The property is modern, clean and well maintained. The staff is helpful and polite. Love the airport shuttle and the ability to park your vehicle 'longer term' on the property while you're away on holiday.
February 1, 2014
Rated 5.0 out of 5.0 by Jaws101 My home away from home
Another great stay as expected at the Holiday Inn express riverport
The staff make sure that you were treated as you would be in your own home. I come down to Vancouver quite regularly for medical appointments and, even though there are hotels closer to my appointments, I always stay at the holiday inn express riverport hotel because of the way I get treated.
January 18, 2014
Rated 5.0 out of 5.0 by TripletsNZ Good size room for 5 people
We only stayed 1 night at this hotel en route to Whistler. I was impressed with everything - the free airport shuttle, the ease of checking in, the size of the rooms and the beds, the cleanliness and comfort, and a good, generous free breakfast buffet (continental with 2 hot options). As an airport stopover hotel, I would certainly stay there again. It was also very close to a small mall with some cafes and restaurants (we used the Subway as we had had a long journey, about 15 hours, and were keen for a quick meal before bed), also a skating rink and some other amenities. We were 2 adults and 3 teenagers, and there was plenty of room for us all in comfort.
January 13, 2014
Rated 5.0 out of 5.0 by One janet Reception
Very attentive at the front desk on arrival and was welcomed back.
Giving us the same room we had a few weeks prior to this stay made it feel like we had gone back home.
January 2, 2014
Rated 5.0 out of 5.0 by mosaik great hotel
This was one of the best Holiday Inn express hotels I have stayed in. Great friendly staff and service.
December 28, 2013
Rated 5.0 out of 5.0 by Steve257 Excellent Service
Always a pleasure staying at this location. Staff are always friendly and helpful.
December 26, 2013
Rated 5.0 out of 5.0 by rayjay2 Excellent!
Couldn't have asked for better in all respects. An excellent location for a short getaway too.
December 17, 2013
Rated 5.0 out of 5.0 by Mzeh01 One of the better properties
This hotel is one of your better properties in the lower mainland. I am looking forward to seeing the expansion and what it has to offer.
December 13, 2013
Rated 5.0 out of 5.0 by traveller73 Central location to airport
We used this hotel as a stop over before getting on the plane, the rooms were great, staff were excellent, and the shuttle was very convenient. Definitely recommend it.
December 10, 2013
Rated 5.0 out of 5.0 by Firemike404 Excellent as always
Great stay as always and excellent value. Will return when in the area as I always do.
December 7, 2013
Rated 5.0 out of 5.0 Awesome room, awesome everything
Very impressed with this hotel. With the exception of the IHG issue, nothing was said so we still don't know, everything was perfect.
December 4, 2013
Rated 5.0 out of 5.0 by Ger2 SeaFair tournament
Great stay, amazed on how well the hotel was run during all the hockey teams coming and going during the weekend. Very accommodating to each and every team staying throughout the weekend.
November 16, 2013
Rated 5.0 out of 5.0 by Cuffy101 Good Experience
We stayed for two nights as our grandson was in a hockey tournament in the Ice Complex next door. We found the rooms were well presented, the mattress was very comfortable . The only noise was from the fan on the room heater. That's to be expected if rooms are individually heated. The staff and service was very cordial. We were allowed to have a late checkout. The continental breakfast was very good. Eggs, pancakes, sausage, potatoes, and of course a variety of other breakfast food including bagel, sticky buns, coffee, juice and cold cereal. The site is particularly good for those who have a tournament in the Ice Complex. It's no more than a 100 steps to the arena. Around a very good experience.
November 16, 2013
Rated 5.0 out of 5.0 by showtimeFC Great Stay
First time staying at this hotel and it was again a great stay just like any other holiday inns. Friendly staff and service. They know how to treat their platinum members! Nice free gift (water and chocolate) and free upgrade to a nicer room. Room was clean, comfy bed, breakfast was ok, nothing special. Recommended. I would definitely stay here again.
November 4, 2013
Rated 5.0 out of 5.0 by lyly very friendly and helpful staff
Upon checking out, we found out that our key fob could not open our car door. Since our insurance covers roadside assistance, I tried calling but my cellphone could not connect to them, tried several numbers and received the same results. I went to the front desk and started explaining that I think I left lights running and drained car battery; Emily immediately called other staff to see if they can help jump start our car. I told her that we will have to get a lock out service first and I was not able to complete the call to our insurance company. She asked for the number and called them for us on desk phone and was able to connect. She was patient while I spoke to our insurance agent in the states and the agent called a local towing company to help us. We were able to continue our journey after a tow truck showed up in about half hour. We are grateful for the assistance we received from Emily and other staff, and very impressed with her helpful attitude and quick action.
October 31, 2013
Rated 5.0 out of 5.0 by Firemike404 Great stay
Never used this holiday until this stay. Staff was friendly and helpful, room was clean and beds comfortable. Will stay here again when in the area for business over my other normal property. Great value with the Tim hortons package. Keep up the good work.
October 26, 2013
Rated 5.0 out of 5.0 by Jaws101 Spacious Rooms
Awesome staff and spacious rooms. Pool and exercise room as well
October 23, 2013
Rated 5.0 out of 5.0 by HockeyMom5 Great rooms and exceptional service
Had a wonderful 3 night stay at this hotel. Stayed here for a hockey tournament. Staff went above and beyond to make sure our group was well taken care of. Provided a room for players to store their gear and a room for socializing in the evening. Service was excellent at check-in, check-out, and throughout our stay. Staff was very understanding of our energetic players and the activity that comes along with them :) All-in-all, an excellent stay! And, the convenience of being right next door to the rink is unbelievable. I didn't have to move my car all weekend! Teams at the arena kept asking how we were so lucky to get rooms right next door. You can't beat it!
October 18, 2013
Rated 4.0 out of 5.0 by Yak6907 Exceptional staff and service!
We stayed at the HI Riverport on September 16 and October 2, pre and post cruise. The staff was exceptional. When we arrived late on September 16, a staff member went out and moved her car so that we would have a parking spot. If I were to have any criticism, it is the shortage of parkings spots (but there was construction going on at that time, so some spots were blocked off) and the front desk was kind enough to give us some take out menus when we arrived late on the 2nd. Not the front desk's fault, but the food was horrible! Would be good to find a new pizza/pasta provider (and the pasta meal came with one fork for two people!).
We will recommend this and stay here again.
October 11, 2013
Rated 5.0 out of 5.0 by JayandRed Great value, service and convenient Location
Great Service ! We were greeted and welcomed and given a room upgrade as an IHG member! The suite was spacious, very clean and a great value in the Vancouver area. It is only 10 minutes from the Airport and far from the Airport noise. This was our first stay and we will be back.
October 10, 2013
Rated 5.0 out of 5.0 by Joy59 Great room
It was a great experience. The room was clean and modern. The bed was big and very comfortable. With a fridge and coffee maker a
We could snack and watch TV while we had a jaquzzi. We would highly recommend this hotel. Plus we got a free week of parking while we went to Mexico
October 10, 2013
Rated 5.0 out of 5.0 by PurpleRain Great Service
Breakfast buffet staffs (could not remember names) were great, so hard working and made sure that food supply is constant with so many people eating all at the same time.
Front desk guy (could not remember name) was very helpful when we checked in late at night.
October 7, 2013
Rated 5.0 out of 5.0 by Accordion Before and after our cruise to Alaska.
Our stay was very accommodating. Booking the dates went very smoothly, the free shuttle driver was very helpful and courious and the staff answered all our questions. Each day we found our room clean and spacious and the breakfasts were very good with many items to choose from. All of these qualities at a great price. We would stay there again and definitely recommend your Holiday Inn Express without hesitation. Thanks.
October 2, 2013
Rated 5.0 out of 5.0 by DougB56 DougB56
Excellent staff and very nice accommodations. Would definitely stay again in the future.
October 1, 2013