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Rated 4.5 out of 5 by 131 reviewers.
Rated 1.0 out of 5.0 by Uncomfortable sleep and poor service The air conditioner in the room was very loud and made it impossible to get a good night's sleep. We stayed in one of their suites and our children had to sleep on the pull out sofa. The mattress on the pull out sofa was DISGUSTING. It has yellow and brown stains and obvious blood stains. They only provided one pillow for a double sofa bed. We are IHG club members and normally choose to stay at Holiday Inn. We expect to be rewarded with good service for being a member but this particular hotel does not reward "Club" level members with amenities such as a free bottle of water. You have to be" Platinum or Gold" level IHG member in order to receive anything such as a free bottle of water. It is discriminatory to exclude Club level members. The hotel is overpriced and the staff service was minimal. We would not recommend this hotel. September 3, 2014
Rated 5.0 out of 5.0 by Vacation Stay Nice place to stay with family. Very clean, laundromat was useful. Pool was great. Breakfast was fantastic. We purchased Lego Land tickets through the hotel and then we did not have to wait at Lego Land. That also was very nice. August 28, 2014
Rated 5.0 out of 5.0 by Great place for a night away from home My husband and I stayed at the Holiday Inn Express & Suites in Vaughan the night of our wedding and it was great. We were pleasantly surprised at the comfort level of the room as well as all the amenities included. Additionally, the level of customer service in the months and weeks leading up to the event was absolutely tremendous as the staff went out of their way to accommodate our high numbers of out of town guests - despite having several other wedding room blocks also in the hotel for that night. I was really impressed and very appreciative of all their hard work...they truly prevented me from having to worry about that particular aspect of the wedding planning. August 28, 2014
Rated 2.0 out of 5.0 by Poor front desk service Watch rates on check in, they tend to 'rise' upon arrival. August 27, 2014
Rated 4.0 out of 5.0 by clean and professional The only issue is the food. Don't present food to look good and taste awful. The omelets are not omelets. I don't even think they are real food. The eggs are powdered eggs and look good but are brutally bad. If you serve it, make it appropriate quality or don't serve it at all. August 27, 2014
Rated 5.0 out of 5.0 perfect week We stay for the week and each morning we have a very good breakfast. close to stores, resto and a beautifull pub. the only negative point was the temperature of the pool and spa, little bit cold and not enought towel for every one at the pool. Every worker has a smile on her face, thas good!! August 26, 2014
Rated 5.0 out of 5.0 by Great value, high end feel We stayed for a local ball tournament. Staff was excellent, rooms and facilities were super clean. Pool could have been warmer / hot tub could have been hotter. All in all, would recommend this hotel no problem. August 26, 2014
Rated 5.0 out of 5.0 by Very nice appearance and presense The exterior was impressive and was a great entry to my stay. August 22, 2014
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