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Rated 4.5 out of 5 by 182 reviewers.
Rated 5.0 out of 5.0 by Extremely expensive for a stop over to relax The amount charged was excessive for the use of the room. Need to rest for a few hours only. Told that at the reception and they give me a nice room but thought it was the most economical one. At no time I was told about options or prices before taking the room. November 20, 2014
Rated 5.0 out of 5.0 by Another great stay, very convenient location! Stayed here for 2 nights, Nov. 15-16 – quick service @ check-in; even though these were IHG Rewards free nights, I was given complimentary upgrade to king bed suite (room 512) – greatly appreciated! Free parking & also designated spots for Platinum Elite members near hotel’s front entrance. Complimentary newspapers in lobby. This hotel is well maintained & immaculately clean. Suite was also super clean, nicely furnished, king bed extremely comfortable with several great pillows & luxurious linens. Separate sitting sofa & coffee table area also had table & 2 chairs, fridge, microwave, coffeemaker & wet bar sink. No issues with complimentary wifi. Breakfast room very bright & spacious & well-appointed, large screen TV on news & weather channel; Complimentary hot breakfast buffet was hot, fresh & plentiful , also included make-your-own pancakes; good selection of breads, cereals, fruit, etc. Tables were cleared by friendly staff as soon as they were vacated; Convenient location near intersection of Hwy 7 & 27; several restaurants & food take-outs within walking distance including Swiss Chalet at one end of the hotel parking lot & Fionn MacCool’s at other end of hotel parking lot – we had excellent evening meals at both. We have stayed here on a few other occasions, and I highly recommend this hotel! November 19, 2014
Rated 5.0 out of 5.0 by Great Service Was on business and the hotel is always welcoming and the service is great. Will stay again . November 17, 2014
Rated 5.0 out of 5.0 by Great three day stay at this holiday inn The staff were great, the eggs and sausage were fresh at breakfast. Clean breakfast area. The hotel is in a good location for shopping and getting around the area. November 15, 2014
Rated 2.0 out of 5.0 by My room not ready at 2:45 My room was not ready but despite that fact that I was travelling with a group the concierge did not figure out that I could "hang out" with them and that the desk could call me when my key was ready. Also, charged 4.51 for a bottle of water...Tacky, tacky, tacky! November 13, 2014
Rated 5.0 out of 5.0 by An excellent travel experiance The hotel staff were excellent in providing service, answering questions and making our stay very enjoyable. Our stay was one of the most pleasant we have had during our travels. November 11, 2014
Rated 4.0 out of 5.0 by Minor inconveniences I thought it would be worth mentioning the following: The bathtub didn't drain well Exhaust fan in the washroom doesn't work or isn't hooked up - not sure The lighting in the bathroom is terrible - way too dim to try and apply makeup The TV in the workout room needs to have speakers or have a much higher volume level. With one treadmill going you can't hear anything when at max volume On a positive note: Front desk staff always look up and say hello - very friendly and welcoming The breakfast staff member (gentleman) was excellent. Very attentive and friendly Overall the room was comfortable and I would return. November 11, 2014
Rated 4.0 out of 5.0 by Pros and Cons Pros: - clean, new, fresh. - good staff. Cons: - rooms have poor lighting. - noise isolation is weak. - beds/pillows are not comfortable. November 5, 2014
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