Rated 1.0 out of 5.0 by lackie Filthy rugs and stairwells, not cleaned the entire time there.
My review is so bad I've already called corporate Customer Care and put in a formal complaint. Reserved king bed, got 2 queens w/ no apology, no pillows cases or coffee had to call room service. Shower head so clogged w/ green and white debri, barely a drizzle of water. Room not cleaned some days till after 3. Theres more but I'm out of time.
March 13, 2013
Rated 5.0 out of 5.0 by janice56 Great Place for a Business Person to stay...
Holiday Inn Express does not have a dinner restaurant. However this one has several within walking distance. One great one is the hamburger place across the parking lot.
Great service---great place to stay.
March 5, 2013
Rated 2.0 out of 5.0 by Steve49 Filthy carpet everywhere
Behind the front desk, in all the hallways, in the guest room. You can't help but wonder about the cleanliness of everything else.
The cleaning staff are friendly and I'm sure they do the best they can but This place is a typical overused old beach hotel
Make sure you walk next door to BrewBurgers. Everything on the menu is great. If you're lucky they've got homemade peanut butter icebox pie available for dessert.
March 3, 2013
Rated 3.0 out of 5.0 by Strings A Little Bit Off
Our experience with you in Venice included much of the high quality we come to expect at Holiday Inn, but a few things were a little bit off the mark. The clock in the room didn't work, the air conditioning was a bit noisy, and the bathroom floors a bit dirty, as we learned when we used a washcloth to mop up a water spill. The staff at the desk were all great, and we did not mention any of this to them, so we don't know how they might have responded.
March 2, 2013
Rated 2.0 out of 5.0 by Wife25 Unhappy
Wrote the manager a note when we ck'd out. Was unhappy with the price vs. hotel. Food was not good, esp. the eggs, and the carpet everywhere needs replacing. Also, didn't like the smoke in the stair well. I TRUST THAT THE MANAGER will take care of all and I will give this hotel another try.
March 2, 2013
Rated 2.0 out of 5.0 by BellaBoo Rating should be lower
Good location and comfortable bed.
Room carpet stained and dirty. Bottom of window sheers were very dirty with a broken pull. No laundry bag asked housekeeping for one and was given a trash bag. Asked front desk and was finally given 2 bag during our 4 night stay. Shorted on washclothes 2 days out of four. At pool there was only six chairs. Out of the six chairs three of them were not usable due to broken back or rusted. No pool towels. Asked front desk for towels was instructed to check workout area. No towels there either. Front desk then gave us two small towels. Garbage cans in front of main enterance overflowing.
February 27, 2013
Rated 2.0 out of 5.0 by Dukeivi Expected more...
the water pressure was very low, the carpet in room looked dirty and had stains.
the bed was comfty.....
February 25, 2013
Rated 1.0 out of 5.0 by Lynncat ?? Non Smoking ??
First let me state that both husband and myself have allergies to smoke and pets.
We stayed at this hotel because it was supposed to be non smoking. Guess again. As soon as we got off the elevator we could smell smoke and a guy was standing there holding his pet. The smell didn't get any better when we got to our room. We complained at the front desk. All of the rooms have a no smoking sign on the outside of them. The person at the front desk told us that all the rooms were non smoking except two (even though there are signs on all of the rooms indicating no smoking# and those two rooms are on our floor; and worse yet , one is across the hall from us. We went out and purchased air fresheners to help with the smell. We complained again the next morning and got the same answer. When we got back to the hotel that afternoon the staff had put three air fresheners in the outlets in our hallway. We put a towel at the bottom of our door and sprayed and sprayed the air freshener. It never got any better. Thankfully we were finally able to find another hotel that was non smoking and pet free for the remainder of our stay.
Also, at 9:30 a.m. on our second day, the maid was knocking on our door asking for our used towels #check-out is 11:00 a.m.); you would have thought they would have waited until at least 11:00 a.m. to come knocking.
The air conditioner rattled all of the time. It sounded like a ball bearing or something going out. The sound was metal on metal.
I will never stay at this hotel again. Our accommodations for the first 3 days of our vacation were extremely stressful, but once we changed hotels the remainder of our vacation was great.
They couldn't move us to another room because they were totally booked and they never offered to help us find another hotel. For all of our trouble they gave us a $20 credit; big deal!
February 25, 2013
Rated 5.0 out of 5.0 by Jan3 Great breakfast and accessible computer
As we traveled through Florida, we stayed at the Holiday Inn Express Hotels because we found the rates were good, breakfasts were delicious, and beds were very comfortable. I certainly would recommend this hotel.
February 16, 2013
Rated 3.0 out of 5.0 by Luli Attitude of Front Desk Personnel
We requested a first floor room a month or so before our visit. When we arrived around 4:30 p.m. to check the hotel. We were told that no first floor rooms were available. When we asked the clerk would not say when the rooms were assigned except staff does not guarantee first floor rooms when asked for. The manager was very rude and also would not tell us when the rooms were assigned and what we could have done in order to get a first floor, such as arrive earler. After much discussion we were give a first floor room with 2 double beds (we had asked for a king bed).
Also as I have mentioned in earlier reviews, we do not understand why Corporate makes a decision to give the only special amenity that is given the cookies on week days and not on weekends which clearly give preference to business travelers over people who are leisure travelers
We were also not given any recognition (water, snacks) at the hotel because we are Priority Club Members.
February 15, 2013
Rated 5.0 out of 5.0 by Mamamiss Clean, friendly would stay again.
We had a nice stay 2 nights visiting family. The first night was a Friday night, we did wake a few times with what sounded like teenagers yelling and laughing in the hallways at 2am. And doors slamming again the teens. Over all a great hotel experience. Our second night was peaceful staff friendly hotel very clean. If your looking for a place with a grea t relaxing pool atmosphere this may not be it .
February 14, 2013
Rated 3.0 out of 5.0 by Poll Staff friendly
The hotel was full however breakfast was well picked over and there was not a lot on offer.
February 6, 2013
Rated 5.0 out of 5.0 by bigblue 100% satisfied
100% satisfied with the hotel & staff. great location
February 6, 2013
Rated 5.0 out of 5.0 by JuneBug Comfortable bed and exceptional breakfast.
After staying in a Days Inn in Naples, FL, we really appreciated the
wonderful breakfast array at your motel in Venice.
January 20, 2013
Rated 5.0 out of 5.0
by Sundanz Moving to Venice
My wife and I plus a couple of dogs over-nighted here last week while moving due to a job transfer.
We had stayed here previously (without dogs) several times and always top notch service and comfort.
Everyone from the GM on down were nothing but thoughtful, courteous and caring.
We are moving to Venice permanently and will enjoy recommending Holiday Inn Express in Venice to the over-flow crowd of family and friends.
Thanks to the entire staff for everything!!!
January 14, 2013
Rated 5.0 out of 5.0 by gypsykaye The Best Place to Stay in Venice
Stayed here for 4 days. This was the best stay I have ever had. All employees always had a smile and we were treated like they had known us all our lives. Clean rooms, beds were great.
January 11, 2013
Rated 5.0 out of 5.0 by dewey Staff & service great.
The staff were all very friendly and helpful. The lady taking care of the breakfast was super. She was even concerned that we might not have had enough to eat.
The front desk and housekeeping staff were also super.
The only drawback for us was the number of pets but that was obviously a plus for pet owners travelling with them.
January 5, 2013
Rated 5.0 out of 5.0 by nanci0125 Great Hotel & Value
I have parents in Venice. This hotel is convenient, clean and very accomodating.
December 27, 2012
Rated 4.0 out of 5.0 by LBQT Nice if air worked
This was a great stay for what we needed. They even put breakfast out earlier then their normal hours to accommodate are event schedule. The only down side I can say was our air conditioner didn't work. It was an okay temperature without it but we also only stayed one night. I am sure if we were there longer we could have had the hotel staff take a look at fixing it during our stay.
December 9, 2012