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Rated 4.2 out of 5 by 142 reviewers.
Rated 3.0 out of 5.0 by Nice hotel, poor staff The staff at this hotel doesn't pay attention to detail. Every time (and this was the last time I will stay there) there was a problem with the reservations. July 8, 2014
Rated 5.0 out of 5.0 by clean and great customer service We have stayed here twice in the last month. We have appreciated the excellent customer service, cleanliness, quality breakfast and the fact that they accept pets. It is easily accessible from the interstate. The drive is about 15-20 minutes to the beach. July 7, 2014
Rated 5.0 out of 5.0 by The best!!! This was an excellent motel... actually I felt it was the best of all HIE's I have been in. The staff was exceptional in their attentiveness and friendliness. July 4, 2014
Rated 5.0 out of 5.0 by Great Stay Only stayed the one night but it was clean and quiet. June 30, 2014
Rated 5.0 out of 5.0 by Convenient to Interstate 75 Good room amenities, refrigerator, microwave, and a safe to keep your valuables. June 23, 2014
Rated 5.0 out of 5.0 by Great location and service I stayed at this hotel in June 2014. The staff was very friendly and gave great service. The room was very clean and the bed was comfortable. I would recommend this hotel and will stay there again. June 16, 2014
Rated 5.0 out of 5.0 by Hotel always delivers a great stay. Always stay here when I am in the Venice/Englewwod area. Hotel is always clean, comfortable, and friendly. June 16, 2014
Rated 5.0 out of 5.0 by Great Stay Love the beach Great place to stay and relax. The rooms are very nice and the staff is great. The surrounding area is mainly for a mature crowd but still very nice. Beach area is wonderful wish I could have spent every night on the pear. June 15, 2014
Rated 5.0 out of 5.0 by excellent cutomer service Had a lot of help from the front desk on anything I needed. Great time at the hotel... June 1, 2014
Rated 5.0 out of 5.0 by Convenient Location and Pet Friendly We always stay at Holiday Inns because the brand is consistent with their level of service and accommodations. In addition, my wife and I enjoy the amenities such as the complementary breakfast (especially the waffle maker) and the gym. Most importantly, this particular Inn was pet friendly and very accommodating by granting our request for reserving a room on the first floor, close to an exit, which was very convenient for taking our dog out for her walks. Last but not least, all the staff were very friendly and helpful in suggesting restaurants in the local area. May 14, 2014
Rated 5.0 out of 5.0 by Relaxing atmosphere From the staff to the bed a very relaxing atmosphere. May 10, 2014
Rated 4.0 out of 5.0 by excellent staff! with exception of breakfast hostess first person one sees first thing in the morning, beyond traveling companions, is the breakfast hostess at HIE. nobody likes grumpy. morning, noon and night, grumpy is not the thing. often the food was heated and reheated, and the sausage turned a grayish shade as the salt condensed during reheat. the eggs were not fresh. one knows the crust on eggs is old, not crispy delightful! moreover, if one doesn't care for her job, or is experiencing other challenges in life, it cannot come to work. i am a platinum reward member, meaning that i have stayed at many IHG. i have not, to date, felt as if i was an imposition during the breakfast time. May 9, 2014
Rated 4.0 out of 5.0 by business trip successful Everything was fine. Pool was not inviting. Waited at front desk for about ten minutes to check out. Other than all of that it was a fine stay. May 5, 2014
Rated 5.0 out of 5.0 by Excellent! A great stay and wonderful sleep as always. Our go to spot when the condo isn't ready, its a wonderful mattress, we always tumble in early and sleep late. Get up just in time for breakfast. The breakfast lady is just awesome, friendly and helpful as are all the staff. Definitely send people here and will be back again and again!! April 20, 2014
Rated 5.0 out of 5.0 by Great hotel We recently had the pleasure to stay at the Holiday Inn Express in Venice, Florida, as we were passing through on our way to Key West. The hotel staff was great, the price was very reasonable and the hotel itself was clean, and very well kept. We will definitely stay here again next time we are in the area. March 26, 2014
Rated 3.0 out of 5.0 by My Venice Stay We have been Prioirty club members for a long time and have always received wonderful service until this trip. This hotel did not come up to the normal HI standard. No one was at the front desk when we arrived but the head housekeeper did come up and greet us and ask us to wait as the front desk mgr was out running errands. We WERE NOT greeted as IHG Priority club members and our room rate was twice what we normally pay. We were not offered water or snacks as other IHG hotels do for us. We were not offered an upgrade as is normal for us. The luggage trolley was in need of replacement. The room had an odd smell when we entered and when my wife handed me the ice bucket the lid was dirty - she washed it . She placed her hand on the bathroom sink and it felt dirty so she wiped it off with a napkin and it came up black. I took the napkin to the front desk and although they apologized they said "their best person" had cleaned the room. Nothing else was offered such as a room change or an upgrade.... When I returned to the room my wife was cleaning all of the top services and the napkins all had a black grit on them. Upon retiring for the night I found that my side of the bed was 'broken' - springs separated. I slept fitfully. and could not wait to leave the next morning. We did NOT eat in the breakfast bar as we thought it may not be clean. A very poor experience from this motel..... I will NOT stay here again. March 23, 2014
Rated 3.0 out of 5.0 by Disappointed with Location I will say, staff is friendly and helpful however we, along with other guests felt deceived by the description of location on the Holiday Inn website, it states that they are located a doorstep away from the beach, now I may be no English major but Doorstep means either on the beach , across the street or even a block or two away. Instead you must get into a car and drive 10-15 minutes to get there, not that it's a problem if The Holiday Inn would sell it that way. They should remove that description in order to avoid other guests from feeling disappointed or deceived! March 14, 2014
Rated 3.0 out of 5.0 by Great staff but common areas miss in cleanliness The internet service is very poor- even with the newer update. Streaming videos often interrupted to reload ( 5 times on a 60 minute commercial.) Common areas dirty- stairwell, elevator and I never observed any mopping. Rooms fairly clean unless you looked behind items. Repair in hallways remaining g incomplete for some tome. There was dog per at side door that was left until I complained as well as dog fevers on the sidewalk. Trash (cans, cigarette butts. "Fluff" from dryer on grounds as well as dog fevers not picked up I. Pet area. This is not a clean hotel. Upholstery in room also dirty and stained as well as worn. Staff is great - helpful in letting my dog out Room odor OK only- real problem with air conditioning since it would not come on if cool outside even of room hot. Newer air conditioners installed but very noisy in some rooms March 12, 2014
Rated 5.0 out of 5.0 by Excellent staff Nice welcome with very friendly and helpful reception. Room was clean and silent. All you need and we will come again. March 9, 2014
Rated 3.0 out of 5.0 by furniture needs to be replaced Baggage cart needed to be repaired or replaces. All the bedroom furniture was in bad condition. Bed was acceptable but the rest was in dire need to be replaced. Also woke up in the morning at 6:30 to a dog howling thru the bathroom fan/exhaust. People were probably at breakfast and locked the dog in the bathroom. Front desk was notified. March 9, 2014
Rated 5.0 out of 5.0 Great place It's just great place to stay when in this area. Very convenient access to I-75. The lady that prepairs breakfast is a real gem. It's all you could ask for when passing through this neck of the woods. March 7, 2014
Rated 5.0 out of 5.0 by Awesome Stay!!!! This place is awesome, the breakfast was good the hostesses Jean and Shirley were on top of things and kept the breakfast well stocked. The house keeping staff kept our room very clean and well stocked. We spoke with Bridget almost every day and had many wonderful conversations with Jackie. We will return and recommend our friends and family to visit this hotel. March 5, 2014
Rated 4.0 out of 5.0 by Netter Wiederholungsaufenthalt Wie beim ersten Mal ein schöner Aufenthalt. Lächerlich war die Berechnung von 1 Dollar für die Safenutzung. Wurde nach Reklamation storniert. Der Safe ist eine Metallbox, die man sich einfach unter den Arm klemmen kann. March 4, 2014
Rated 5.0 out of 5.0 Xxx Good stay, friendly staff. Nice place. Xxxxxxxxxxxxx March 1, 2014
Rated 5.0 out of 5.0 by Reservations Some of the staff may need retraining on how to make reservations under a block for sports teams that are traveling but the management was accommodating to fix the problems quickly. February 26, 2014
Rated 5.0 out of 5.0 by Great Staff and Location We were very pleased with our room and rate but were extremely happy to have such helpful and friendly staff. We've stayed at many Holiday Inns over the years and have always liked the fact that they're always clean, affordable and have lots of amenities. What set the HIE in Venice FL apart was the excellent staff. From the front desk crew to the breakfast servers to the housekeeping staff we were always well taken care of. February 13, 2014
Rated 3.0 out of 5.0 by Checking In We will not stay at this location again. The desk clerk quoted a very high rate saying the "manager rate for tonight is $.... Even after being informed that we are Priority Club members and that the rate was much higher than we had paid at two different Holiday Inn Express locations on the prior two nights she still insisted that she could only lower it a small amount if I had an AARP card. It was not until I asked that she at least enter my Priority Club info that she said she would give us the rate we had previously been charged. Don't need to be made to feel like I was being done a huge favor for being charged a standard rate!!! February 3, 2014
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