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Rated 4.2 out of 5 by 211 reviewers.
Rated 5.0 out of 5.0 by Great service We wanted to stay near our new home in Venice, and we have stayed at HIE on many occasions, so this choice was easy. We were not disappointed. We had to extend the stay by 2 days as the moving truck got delayed, and the staff were very accommodating to my wife and me and our 2 small dogs. They made sure we had a ground floor room, and that we could remain in the same room for the extra 2 days. July 2, 2015
Rated 5.0 out of 5.0 by Close to the beach! Great hotel, not far from the beaches and Venice! Very enjoyable July 1, 2015
Rated 5.0 out of 5.0 by 150% better then a month ago 150 percent better then the 1st time visiting this location a few weeks ago. 1. Someone met us right away at the front desk, they were friendly and helpful. 2. Room was clean and that was noticable from the time we entered it. 3. Bed could have been stiffer but over all with the "firm pillows" it was a 9 out of 10. 4. Bathroom was extremly clean and stocked with towels, soap and a working hair dryer. 5. Breakfest was ok but would have been nice if there was a tv working to sit and enjoy while eating. Over all a place that we will use again. Nice improvment June 25, 2015
Rated 5.0 out of 5.0 by great service We were totally exhausted from travelling and the staff was eager to make check in as efficient as possible. Recommended restaurants close to the hotel. June 22, 2015
Rated 5.0 out of 5.0 by friendly and awesome service and clean as I said before we were very pleased with the cleanliness and friendly and helpful staff. My wife and I especially appreciated Victoria at the front desk who was always smiling and happy to see us.She and all the staff there helped to make our stay feel like a home away from home. We also really enjoyed the delicious and abundant breakfast served each morning. June 20, 2015
Rated 5.0 out of 5.0 by great staff I stay here every week....great staff...very friendly....hotel is kept very clean.... June 20, 2015
Rated 5.0 out of 5.0 by Restful night It is a quiet place with the best beds ever. We slept well and were refreshed when morning came. The staff was fun and it is a pet friendly hotel but you would never know it. All the guests even the dogs were well behaved. June 19, 2015
Rated 2.0 out of 5.0 by You better tip everyday and leave your room early. The pressure to leave tips every day for the cleaning staff is a bit much. The knocks on the door at 8:30 am became an annoyance, and the bill slipped under the door on the last night was pretty low class. The last day, me and my family felt like we were interfering with the cleaning staff by still being in the room at 9:30am. There were comments like, " are you leaving soon, etc." Checkout was at 11am. June 18, 2015
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