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Rated 4.3 out of 5 by 126 reviewers.
Rated 5.0 out of 5.0 by Exceeded our expectation It was a complete business with pleasure experience for my group. Staff were very professional but yet down to earth that by the end of the day, it did not feel like business in nature. The location is great, cannot ignore to relax due to proximity to the Harbor. Very pleased to have chosen this hotel. October 15, 2014
Rated 5.0 out of 5.0 by Great Hotel Excellent stay. View over the harbor was awesome. Although an older hotel, it is very well maintained. Breakfast was fantastic as well. Only negative was paying for parking, the first for me at a Holiday Inn Express, but considering the location, not a big deal. October 15, 2014
Rated 5.0 out of 5.0 by Location and Service Welcoming and helpful reception staff. Harbour view room was worth the extra. Relaxing , quiet yet always interesting. Room clean with good facilities. Breakfast included in the price was good with an appetising selection of food in pleasant surroundings. Location was perfect. Pleasant and an easy, pleasant walk from many bistros and restaurants. Also proved to be a good stopping place on our coastal journey to Los Angeles International Airport. October 12, 2014
Rated 5.0 out of 5.0 by parking fee Eveyone I talked to said they would prefer to have the parking fee rolled into the "per night" fee charge. I know that when we roll up to the gate, I am reminded that we are going to have a "per night" fee tacked on to the bill' October 9, 2014
Rated 4.0 out of 5.0 by Fair Stay Decent stay, great view, skip the breakfast. The pool is nice but is at the other facility across the way. October 6, 2014
Rated 5.0 out of 5.0 by polite customer care excellent response from front desk after notifying a problem with our in room refrigerator October 6, 2014
Rated 3.0 out of 5.0 by JWS Response Great service by staff. Pleasant and helpful. Surprised at parking charge as this has not been the case of other Holiday Inn Express experiences. Plug near one side of bed was cold and we had no light. The screen door was broken and needed to be replaced. The lock on the sliding door was broken. October 4, 2014
Rated 4.0 out of 5.0 by good experience I booked this room at the last minute, and wasn't expecting much. Although somewhat outdated in appearance, the room had a decent balcony which overlooked the harbor. The room was quiet. The shower area was very large. Breakfast was okay -- nothing to brag about, but nothing to complain about either. October 1, 2014
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