Rated 4.5 out of 5 by 102
Rated 1.0 out of 5.0 by j2259n Mouse in room poor management
We were travelling to town for a funeral of a family member. On the 2nd night of our stay, there was a mouse in our room. We saw it several times. We asked to change rooms right away. This is unsanitary and unsafe for my 3 year old and 6 month old children. We were moved to the room next door. There was no apology, just a odd that the mouse could get to the 2nd floor. I asked to speak to a manager and was told there was none on duty. I asked to have the manager contact me the next day. The next day the manager did not reach out to me, so I tried to contact them - still during my stay at the hotel. There was no manager on duty. I asked that Amanda, the manager call me. On Monday, after my return home, I called to speak with Amanda. She was not available. I asked that she call me back. I received no call back. I then tried to call again on Wednesday and reached her. This is unacceptable customer service. I lived in Vermillion for many years and visit often. I will be not staying at this hotel again. I am coming out next month Sept 2015 and have booked with a competitor.
August 28, 2015
Rated 5.0 out of 5.0 by northagend Great place to stay in Vermillion
Very good hotel for a small town. I would recommend staying here.
August 25, 2015
Rated 5.0 out of 5.0 by Gary1124 My hotel stay
I Love it!! Very spacious and private bedroom was excellent
August 24, 2015
Rated 4.0 out of 5.0 by TINA C Nice place to stay
The staff was very nice and quick to respond to our needs. The pool and hot tube area was clean, and nice to relax in.
August 13, 2015
Rated 5.0 out of 5.0 by Gnash1644 Good Place to Stay
It's about 7 miles off the Interstate, but it's well worth the drive for a nice, clean room. The staff was wonderful and treated us superbly. Breakfast was good, although they could have had bacon.
August 10, 2015
Rated 4.0 out of 5.0 by jon8 Clean bed and room
The room was very clean and comfortable. I did enjoy the bed and the comfort ability.
August 10, 2015
Rated 5.0 out of 5.0 by JUST ME ONLY ME Vermillion stay
traveled to Vermillion area for family reunion. This hotel was available for us to use points for our stay. The hotel was clean, rooms were clean, bathroom was clean. The wide hallways and stairways were nice. The hotel was quiet, however, the hotel wasn't full for the 2 nights we stayed. The breakfast was nice, loved the pancake machine especially (no mess like the waffle machines). The outside landscaping could use a little TLC I thought.
July 30, 2015
Rated 3.0 out of 5.0 by GRANDPA 54 NEED SOME COMPETITION
OVER PRICED NOT VERY ACOMIDATING STAFF
NEED TO WORK ON THE CLIMATE CONTROL YOU COULD ROAST A TURKEY IN THE POOL AREA.
ROOM WAS NICE I HAVE STAYED THERE MANY TIMES ROOMS ALWAYS NICE.
DESK STAFF COULD BE MORE HELPFULL, ATTITUDE NOT VERY CARING
July 22, 2015