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Rated 4.5 out of 5 by 41 reviewers.
Rated 5.0 out of 5.0 by One of the BEST Holiday Inns Wonderful, congenial staff. Total comfort and cleanliness. I had stayed there 3 years ago and the same quality is still present. However, it is a bit pricier than other Holiday Inns but worth the extra cost due to the entire package an offerings.. August 16, 2014
Rated 2.0 out of 5.0 by Service No air conditioner made for a warm night, only the fan worked. We told the staff but not fixed. The sink did not drain, only very very slowly. Elevator not working when we checked in but worked in the morning. August 14, 2014
Rated 5.0 out of 5.0 by Great place to stay We stayed in the hotel for 12 nights so in that amount of time you can expect that there would be events that would need to be dealt with. The staff is very friendly and helpful--I dropped an item down the elevator shaft. It was retrieved by the next day. The breakfast selection was good but after 12 days it would have been nice to have a little more variety. Hot tub and pool area very clean and well kept. We enjoyed our stay in this hotel. August 12, 2014
Rated 5.0 out of 5.0 by Clean rooms quiet hotel Staff was very helpful when I needed to change my reservation and the rooms were very clean and quiet. August 12, 2014
Rated 5.0 out of 5.0 by Great Motel We were very happy with the accommodations at Vermillion. The lady at the front desk helped us find a great place to eat, The room was comfortable, clean, and the mini kitchen area was great. We had not ever stayed at this Holiday Inn before but we have decided that on our way to Minnesota and back we will stay here. Much nicer than all the others we have stayed at and we like to stay at different places on our trips but will plan now to stay at Vermillion each time we travel to Minnesota in the summer. August 7, 2014
Rated 5.0 out of 5.0 by Nice Hotel near USD Stayed at this property while dropping our freshman daughter at USD. We were super close to her dorm, the staff was super friendly and the hotel was overall quite nice. The internet was down our first night...that was a bummer, but other than that, it was lovely. Will be using this hotel for future USD visits! August 5, 2014
Rated 2.0 out of 5.0 by Friendly Front Desk Staff We had an issue that we brought to the attention of the front desk clerk, Cathy. She was very kind, and considerate. She did what she could at her level, and hope this can be taken care of so we can return to this hotel in the near future. July 31, 2014
Rated 5.0 out of 5.0 by Clean and helpfull staff We had no problem finding the hotel. We had great help from the staff when needing directions and extra towels. The hot tub was great and clean. The breakfast was average I would have liked fruit and more selections of yogurt. We had just enough room for the family for breakfast. There was a lot of family for the wedding so it got a little crowded. July 10, 2014
Rated 5.0 out of 5.0 Big city hotel with small town hospitality This place has all the amenities of a fancy big city hotel with the warmth of a small town in. Staff is on the job 24/7 ready to answer questions or help with any request. The only thing I missed was a real glass for scotch! Beds, towels, electronics and media were all top shelf. Pool is clean and well maintained. Fire place and lounge area are cozy. I will always stay at this hotel when in town. July 7, 2014
Rated 5.0 out of 5.0 by good room went to Vermilllion for business and this hotel was very inviting to stay in. They let me check in a hour early and also let us check out 15 minutes late. Breakfast was very good but sitting was limited July 2, 2014
Rated 5.0 out of 5.0 by Always a positive experience very nice hotel. appearance from outside to inside is very nice. everything is always clean. have stayed here several times in the past. breakfast is good and staff is always extremely friendly. will be staying here often as daughter is starting at USD. only negative is that i don't believe the cost should be as high for a small town. June 19, 2014
Rated 5.0 out of 5.0 by Excellent Staff. Excellent facilities. Excellent and friendly and courteous staff, at all hours. May 31, 2014
Rated 5.0 out of 5.0 by Comfortable Bed & Great Service Helpful staff in locating a sandwich shop. When told about the door to the room being unlatched upon my arrival, they were concerned, offered a new room and made a note to cleaning staff to make sure room doors latch when leaving. A common problem I have found in numerous hotels. It happens at home too, so check your door when leaving. No big deal! March 31, 2014
Rated 4.0 out of 5.0 by Decent Choice in Vermillion Room was clean. Service was fine. The property looked well kept and in good condition. The only complaint I have is the quality of the breakfast. The variety was as good as any other chain hotel breakfast but the eggs and the biscuits/gravy were inedible. They had such an off flavor that I wondered if they were spoiled. I'm not a picky eater and will eat almost anything but these items were terrible. I tossed them and got a piece of fruit. I hope the next time I stay there the quality of the breakfast is better. February 26, 2014
Rated 5.0 out of 5.0 by Really nice hotel I've stayed here twice. Better than many hotels I've stayed in in Chicago and Los Angeles. February 25, 2014
Rated 1.0 out of 5.0 by Worst Holiday Inn Express - Ever! Upon check in, found a dirty sock in the room. Bath towels were frayed. House Cleaning took wet towels but did not replace them - had to go to desk to get them. Ran out of coffee - 4 urns worth during breakfast. When one did get refilled, coffee was like dish water. Gave a choice of firm and soft pillows. Firm were so thick it was like sleeping wtih 2 pillows. Soft were so worn, it was like sleeping with no pillow. Despite any club level, I won't go back. The choices in Vermillion are limited, but there are better choices. February 5, 2014
Rated 5.0 out of 5.0 by Nice stay We had a nice stay at the HI Express in Vermillion. This hotel is very conveniently located and the breakfast was excellent! January 2, 2014
Rated 5.0 out of 5.0 by Fantastic hotel. Very clean and comfortable. Very nice hotel. The inside and outside were very clean. The room was also very nice and clean. Friendly staff. I would recommend this hotel to anyone. Thank you. December 4, 2013
Rated 5.0 out of 5.0 by Comfortable and inviting Our stay was over Thanksgiving, so things were pretty quiet, but the room was clean, comfortable and inviting, and the staff was friendly and helpful. Overall, a great experience! December 2, 2013
Rated 5.0 out of 5.0 by Great place to stay One of the best places I've stayed at.Great service and very quiet October 3, 2013
Rated 2.0 out of 5.0 by Average I was disappointed with the constant smell of old cigarette smoke. The hotel needs a remodel. Not all employees were friendly. Did not get a good morning, hello, thank you, etc. Most avoid making eye contact. October 1, 2013
Rated 5.0 out of 5.0 by Outstanding Service We go to Vermillion almost every year for the Ribs, Rods and Rock N Roll celebration. Your hotel is our favorite. Clean and comfortable. The service and the staff are also outstanding. We would recommend this one most definitely. Kaitlyn was the best by the way. September 10, 2013
Rated 5.0 out of 5.0 by Excellent I had a two day stay here while moving my daughter into college.I thought the room was very clean and comfortable. The weather was 90+ and very humid....... The a/c worked great! Also very nice breakfast. Many items to choose from and they kept filling it with fresh food right up to the end of breakfast! Will definitely stay here again! August 27, 2013
Rated 5.0 out of 5.0 by Vermillion Holiday Inn Express Super nice facility ! Very clean ! Excellent staff and Manager ! We are always treated like royalty !! August 16, 2013
Rated 5.0 out of 5.0 by Can't ask for much more From the quick service at check in, quiet room, comfortable bed, and great breakfast, I cannot ask for anything else. I recommend this hotel! August 3, 2013
Rated 5.0 out of 5.0 by spacious room with comfortable bed The staff was very friendly and helpful regarding the location of restaurants and interesting sites to see. We were able to relax in the pool and hot tub without noise. May 11, 2013
Rated 4.0 out of 5.0 by Good Stay except for internet I stayed for two weeks and the internet went off line daily from 5:30 -6:20 AM. The staff was unable to assist in resolving the problem despiute their regular efforts with the internet provider--apparently Midcontinent is the only show in town! Good stay other than the ongoing internet challenges. April 17, 2013
Rated 5.0 out of 5.0 by Large clean room Room was large and clean, free breakfast, quiet hotel April 13, 2013
Rated 3.0 out of 5.0 by A Haven from the storm I stayed here for two nights because of a severe South Dakota storm and was quite impressed with the night auditor/desk clerk/breakfast preparer. Gene was wonderful and took the extra time to check the roads and weather forecast for me and seemed genuinually concerned about my safety and the safety of other guests who were traveling. I was less impressed with the afternoon clerk who checked me in. He seemed more concerned with playing with his computer (probably not Hotel work) then with checking me in. He seemed to resent the interuption and informed me that the hotel would not give me reward points credit for the stay bcause I was a state business traveler. I travel frequently and have attained Gold status and am well on my way to earning Platinum status. I do not believe I was ever denied credits at other Holiday Inns. I chose this hotel so I could earn the points and was extremely disappointed that they apparently have been denied to me. In many Holiday Inns frequent travelers are welcomed but it seemed the treatment I received at check in was that I was "just another guest" who was bothering the clerk. Since I was pretty much stuck at this hotel for two days because of the storm and had the chance to observe this particular clerk in other interactions with male guests, I believe there may have been some gender bias by this male clerk and hope the management will take note and address this issue. Based on this experience it is unlikely I will stay here again if I am in Vermillion as there are other options in hotels/motels that DO reward their loyal customers. March 10, 2013
Rated 5.0 out of 5.0 by Great location, great staff I stayed for one night and experienced excellent service from the time I walked into the establishment until I left the following morning. Since my time was limited I did not take advantage of the pool area or workout room but both looked clean and well-kept. The staff was helpful, cordial and polite. The night desk clerk greeted me with a hello and a smile and the morning desk clerk wished me a good day before I left. Overall I was very impressed with the facility and the people who worked there. December 11, 2012
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