Rated 4.5 out of 5 by 103
Rated 5.0 out of 5.0 by Joe21111189 Nice hotel
Was a nice quiet hotel to stay at while in town. Pretty convient location.
September 14, 2015
Rated 1.0 out of 5.0 by j2259n Mouse in room poor management
We were travelling to town for a funeral of a family member. On the 2nd night of our stay, there was a mouse in our room. We saw it several times. We asked to change rooms right away. This is unsanitary and unsafe for my 3 year old and 6 month old children. We were moved to the room next door. There was no apology, just a odd that the mouse could get to the 2nd floor. I asked to speak to a manager and was told there was none on duty. I asked to have the manager contact me the next day. The next day the manager did not reach out to me, so I tried to contact them - still during my stay at the hotel. There was no manager on duty. I asked that Amanda, the manager call me. On Monday, after my return home, I called to speak with Amanda. She was not available. I asked that she call me back. I received no call back. I then tried to call again on Wednesday and reached her. This is unacceptable customer service. I lived in Vermillion for many years and visit often. I will be not staying at this hotel again. I am coming out next month Sept 2015 and have booked with a competitor.
August 28, 2015
Rated 5.0 out of 5.0 by northagend Great place to stay in Vermillion
Very good hotel for a small town. I would recommend staying here.
August 25, 2015