Rated 3.7 out of 5 by 50
Rated 2.0 out of 5.0 by jnichols13 Worst Holiday Inn Express We Have Ever Stayed In
Your desk clerks were not welcoming and seemed to be uninterested in guests, both at check in and other times. The hall way on the first floor is dark and poorly lit. I suggest that you change the rugs to brighten up this dark hallway. It surprised me that the elevator was blocked off by a sofa. In addition the renovation materials in the front of the hotel didn't exactly add to the charm of our experience. This is the worst Holiday Inn Express that we have ever stayed in and will not stay there again. The one bright note was that the woman who worked in the breakfast room was warm and engaging. She made us feel welcome and we enjoyed our breakfast. You desk clerks could take lessons from her!
July 7, 2014
Rated 2.0 out of 5.0 by SESManager Hotel Under Renovation Not a Good Value
The cost of the stay was not in line with the current hotel conditions. While under renovation the chain should subsidize the operator by offering lower rates to make up for the inconveniences such as no elevator service; stariways that were not very clean or inviting; and construction noise starting at 8AM after a late arrival,
With so many other alternatives in the immediate area this hotel is not worth the price paid while it is being renovated.
July 2, 2014
Rated 5.0 out of 5.0 by Swim mom9 Great choice in hotel.
I was so impressed with this hotel!
Even though they were under renovation, the service and accommodations were wonderful.
The bed was very comfortable. Room spotless.
Fridge and microwave. Quiet. Great breakfast area and food. Staff very nice and helpful.
I would definitely stay here again. I hope all Holiday Inn Express are this good!
July 1, 2014
Rated 5.0 out of 5.0 by Thesnack noise
With people working lots of noise early in the morning.
The staff was great
You had a young girl working the 2nd shift and was moving to days, she is the best clerk i have ever had. She needs to be the employee of the month.
June 30, 2014
Rated 5.0 out of 5.0 by lydia s the room was great, quiet and comfortable
you are under construction, but we really think you kept us up to date about when the pool and fitness center would be open. everything was posted an kept all information posted for the guest to read. we enjoyed our visit and will be staying again soon.
June 26, 2014
Rated 2.0 out of 5.0 by TKO Girl COMFORTABLE BED, NOT EVERYTHING IS WORKING.
Was easy to book. For the price, not the best deal around! Breakfast wasn't to great, but the area was very clean and the stuff was friendly. Shower wasn't working, check yours before you take the room. Was difficult to figure out hot to dial a service desk! Fitness center and the pool was under construction I guess. Wanted a double bed, but got a king bed instead, but the manager accommodated me with an extra folding bed. Overall it is ok for 70% of the price. Many other choices around.
June 26, 2014
Rated 5.0 out of 5.0 by baird Hotel Construction
WE travel from Florida to Maine and back each year. We stay in the same Holiday Inn Expresses each year. This year the Vernon Hotel was under construction, resulting in an inability to use the fitness room. My wife is rehabilitating from a knee replacement and the use of a stationary bike is beneficial. Aside from that we had no problems with the construction. Staff placed us on the first floor since the elevator was out of service.
I believe I paid the same as in the past with no discount for the construction. The breakfast area construction had been completed and the space was increased and the food was excellent.
June 19, 2014
Rated 2.0 out of 5.0 by DOG1986 CONSTRUCTION SITE
The hotel is a construction zone (which the website does not indicate). Call ahead to find out what the status is before booking.
June 17, 2014