Rated 4.5 out of 5 by 37
Rated 5.0 out of 5.0 by CNGninja Great service
As usual, Holiday Inn Express always provides such excellent service and lodging. A great place to stay.
December 2, 2013
Rated 4.0 out of 5.0 by maesp Great place to stay in Vernon!
I recommend this hotel highly! The experience and the staff are wonderful and so friendly!
November 30, 2013
Rated 5.0 out of 5.0 by DaleandJeanne Simply great stay
Simply, Great beds, great service, great atmosphere
November 30, 2013
Rated 4.0 out of 5.0 by PureBcoolnest good room
wish that the AC/Heater when on is not as noisy...
November 29, 2013
Rated 5.0 out of 5.0 by slick99 nice place, friendly and helpful staff, clean and comfortable
This is the newest and nicest hotel in Vernon. I have stayed
there many times and have always found the staff helpful
and friendly. The rooms are clean and comfortable and
the wi-fi is free and works well. The breakfast is well done
and the lounge is spacious. I always stay at holiday express
hotels and they are all the same; affordable, new, and the
same high standards that set them apart from the other
medium priced hotels.
November 25, 2013
Rated 5.0 out of 5.0 by BigRed14 Business Travel
Great property, breakfast, room, staff. I will only stay here the next time I have to return to Vernon, Tx.
November 15, 2013
Rated 5.0 out of 5.0 by Jill787 Very Clean & Excellent Breakfast
Very friendly staff. Very clean room. Excellent breakfast choices & the choices were changed daily which was great! Also, they have an automatic pancake maker that is like a robotic easy bake oven! All staff was kind & polite. The only small issue I encountered during 7 day stay was that housekeeping never restocked the disposable plastic cups in the room so I would have to go downstairs to get a cup from the breakfast room area. It was a bit annoying that even though the room was cleaned perfectly everyday, they kept missing the opportunity to replace the cups. Since it was such a minor issue, I never reported it. Obviously a very minor annoyance considering how clean the room was & how great the breakfast was every morning. Pool looked very clean & inviting, however I never had time to use it.
November 12, 2013
Rated 5.0 out of 5.0 by ElectricWest Incredible Service
I am here regularly on business, the people here know they are going to get paid by the company. That said, they still go out of there way to ensure not just satisfaction, but exceptional comfort. I got a room and the only issue that I had with it was my personal preference on where the room was located. This hotel is busy, but I asked anyway if I could be moved. I didn't expect it, I told the receptionist it was not urgent, but if something came open to let me know. She said she would see what she could do. The next day ... I mean just over 12 hours had past since I checked in and made my request ... they made it happen. I was amazed, especially since they were already near full. Penny, Kenny, Jenny, and Dolores all do a great job to ensure their guests are cared for, almost as if we are family. You'd be hard pressed to find a better staff anywhere. Thank all of you.
November 7, 2013