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Rated 4.7 out of 5 by 218 reviewers.
Rated 5.0 out of 5.0 by Great Experience Great staff, Great room, Great breakfast. A few internet problems that were quickly and competently addressed by the front desk personnel. June 16, 2016
Rated 5.0 out of 5.0 by Stay in Vernon for 1 week This Hotel is an excellent choice. It is right next door to Braun's Ice-cream which is excellent. The breakfast at the Holiday Inn is wonderful, nice variety each day. Bacon , sausage, pancakes, cereals, oatmeal and those delicious cinnamon rolls! They even had doughnuts some days, what more could you ask for? The front desk staff was very friendly, especially Penny she worked to get me a better rate before arrival, and I got to know her on a personal level. The housekeeping staff is to be commended as well. Great job on keeping the rooms clean, refilled the mint jars each night, and always gave me extra towels or tissue when requested. The doors seem to be soundproof, you do not hear your neighbors! If I ever come back to Vernon , I will definitely stay here again!! June 14, 2016
Rated 4.0 out of 5.0 by breakfest problems The service,and the staff were excellent. The breakfast was good except for the type of turkey sausage which was spicy. the old type of turkey usages was excellent and you should keep it. Also I would not remodel the hotel as it is excellent and homey. June 13, 2016
Rated 5.0 out of 5.0 by Difficult to adjust the air conditioning We were relatively comfortable with the temperature in the room. June 12, 2016
Rated 5.0 out of 5.0 by Best hotel between Dallas and Santa Fe We travel to Santa Fe around 3 times a year, sometimes more. We always stay at the Holiday Inn Express in Vernon because it is absolutely the best hotel between the two cities. The rooms are spacious, up to date and immaculately clean. The amenities in the bathroom always have the best fragrance. Towels are plentiful and new condition. The beds are so very comfortable. We aways wake up refreshed and ready to complete our drive. I highly recommend this hotel. June 9, 2016
Rated 5.0 out of 5.0 by Comfortable bed The bed was so comfortable that I rested well all night. The air stayed at the temperature I like and the room was dark. The outside noise was not heard in the room so I got a wonderful night's sleep. Everyone was so nice and I received great service. May 17, 2016
Rated 5.0 out of 5.0 by Great Room Accommodations My only issue with the accommodations is that I felt that the towels in the bath are were a little stiff. IHG/HIE could stand to soften up their towels. May 17, 2016
Rated 5.0 out of 5.0 by Nice place nice staff The young lady at the front desk name Summer Was very nice and pleasant to deal with April 27, 2016
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