Rated 4.2 out of 5 by 60
Rated 5.0 out of 5.0 by teachABC Good for the Price
Had a nice stay as I had a job interview the next day. This was a last minute stay and I am glad we did. I slept well and it was nice not having to drive all morning before the interview. I wish I could say the same good things about the interview! LOL
June 24, 2014
Rated 3.0 out of 5.0 by tiredgramma Lots of other hotels nearby
We have stayed at this hotel several times and always have been pleased. This time was different. We arrived early and Quentin was at the desk. Without even calling housekeeping to check if a room was ready or would be ready soon, he looked at the clock and in a snippy manner told us to "come back at 3pm". Since we know the area we did leave and got lunch. When we returned he checked us in, but was not sure if a room was ready. He acted as if he did not care at all. I emailed the company and in two days a very nice company manager called me and apologized for Quentin's non-caring attitude. I am not sure if we will stay at this Express again. I recommended this hotel on past experiences.
June 22, 2014
Rated 5.0 out of 5.0 by RESORTSBEN NICE ROOM AND GOOD PRICE
GREAT SERVICE, CLEAN COMFORTABLE ROOM, HOT BREAKFAST INCLUDED, GOOD LOCATION.
June 20, 2014
Rated 5.0 out of 5.0 by Haylee Very pleasant staff and nice location.
If you have over 3 people in your room, get extra towels upon check in, it will save you a trip to the desk. This was the only issue I had, very nice staff and clean room.
June 15, 2014
Rated 3.0 out of 5.0 by Nbsox Staff needs better manners
The staff was not good at dealing with internet connection issues and seemed to prefer to drive customers away.
June 13, 2014
Rated 1.0 out of 5.0 by Onestayonly Hotel staff needs training with difficult guests
Management not in control of property overnight. Staff unwilling to handle problem situations-rowdy drunk guests running and fighting in the hallways. Better monitoring of property needed and better training of staff needed to handle situations. Breakfast was good and cleanliness was good. Hotel is currently doing some improvements to it's landscaping and it looks good.
June 10, 2014
Rated 3.0 out of 5.0 by Travel Review Average stay
Great breakfast selection
Convenient location, a few restaurants close by
Room smelled musty every time we walked in
Pillows, pillow covers, and sheets were a little dirty and old
One of the staff members gave my family member a hard time for trying to check in a little earlier by himself without me there. Even though the reservation was under my name, I had called ahead to make sure it was okay.
June 3, 2014
Rated 4.0 out of 5.0 by brigadier62 Vero Beach Holiday Inn
This property seemed a little older than some of the other Holiday Inn Express locations I have stayed at. Location is sort of nondescript area just off the interstate. A couple of restaurants and a very old McDonalds are nearby. Rooms are OK, nothing to brag about. Good for an overnight stay on your way to somewhere else.
May 26, 2014
Rated 5.0 out of 5.0 by RickT Very Comfortable Bed and Great Staff
This is the IHG Hotel that established in our minds that we were no longer going to stay at any other non IHG Hotel while away from home. The staff treats us like family as we have stayed here many times! The sleep that we get here is one that we look forward to as they have excellent firm mattresses! Breakfast items are many and the variety of food fare is outstanding!
May 25, 2014
Rated 5.0 out of 5.0 by debcorgi clean and restful hotel
i have uses this holiday Inn annually for an event that im in charge of. I have had anywhere from 10-20 people here and have received no complaints ever for 10 years. They are always ready to work with my reservations and when i had to change the cc at the last minute they were so helpful.
April 30, 2014
Rated 5.0 out of 5.0 by realgodman Love Holiday Inn Vero
Long time coming, I always shop at the Vero Beach Outlets and always wanted to stay some nights at the Holiday Inn Express. You can't beat it, with Vero Beach Outlets to the right and Steak 'n Shake to the left, you don't need to go far...
April 10, 2014
Rated 4.0 out of 5.0 by SuiteHappy Quintin will make you feel like family!
We stayed at this hotel for a week in March 2014 and were greeted by Quintin at the front desk. His warm welcome set the stage for our week and he went above and beyond to make us feel like we were staying with family. We enjoyed the cozy lobby, the pool and the convenient location for shopping. Thanks for the great week!
March 18, 2014
Rated 5.0 out of 5.0 by Sykor Quiet, Comfortable and best breakfast around!
Probably the best hotel I have stayed at in many many years!
March 18, 2014
Rated 5.0 out of 5.0 by jimbb Very nice, clean property
This was a nice place to stay while our son was with his team in Dodgertown. The location was very convenient to everything. It takes about ten minutes to get to Dodgertown and about 20 minutes to the beach. The property was very clean and comfortable. Close to I-95, yet very quiet and relaxing. Skip the breakfast. I would recommend the Lemon Tree (out near the beach).
February 22, 2014
Rated 1.0 out of 5.0 by Bchatty Check your reservation
I had made an error on the date of my reservation when I did it online, I made it for Friday instead of Saturday night, and I tried to fix it, however the system would not change the date. I called central reservations and the CSA I talked to said she had changed it and all was fixed. WELL, when we went to check in we found out it had not been changed and we had been charged for the Friday night. The Clerk, who was very nice, called the Manager Priscilla and she said she would not do anything to help.. we would have to call Central Reservations again.. we did and after 45 minutes and 3 agents and a supervisor, which we had to explain our situation to each time, it was corrected. But very frustrating when Priscilla could have made such a difference in our experience. For that reason and the fact that the carpets very badly needed cleaning I would not stay here again. There are several other new hotels in the same area.
Also, if you are having breakfast in the hotel, make sure you get there before 9 a.m., it says to 9:30 which is ridiculous on a Saturday or Sunday morning, because we got there at 9:10 and there was no hot food and they would not restock.. Don't stay here...
December 19, 2013
Rated 5.0 out of 5.0 by Mike8855 Great staff
Front desk guys are great, housekeeping and breakfast staff were so friendly and accommodating
November 27, 2013
Rated 2.0 out of 5.0 by Blue5 This hotel needs help
We checked in on Halloween, to find the desk clerk wearing an Army uniform with a "do-rag" on his head. Since I had been driving for nearly 10 hours and had forgotten what day it was, this had me quite put off. Personally, I didn't think it was very professional. The room's carpet (room 213) was old and stained, particularly by the bathroom. The bathroom fan had so much dust hanging from it that it looked like it was hairy! We had numerous problems with the door keys (as did others in our group) and these problems were blamed on the mysterious "maintenance man". (He was apparently the cause of most problems in this hotel, according to the desk staff).
The beds were so hard I could barely sleep, and the air conditioner had a mind of its own. The third night we were there, we had to turn it down to 61F to get it to work at all! Then we spent the night getting up to turn it up or down to keep the room comfortable.
The last morning we were there, I overheard two of the housekeepers swearing and complaining about something in a most profane manner in the vicinity of the elevator. I hope there weren't any kids within earshot. If mine had been with me, I would have spoken to them about it.
The bottom line is that this hotel needs serious upgrading. I would not recommend staying here, especially when there are nicer hotels right next door.
November 7, 2013
Rated 5.0 out of 5.0 by Jockie1 Wonderful Staff
Very Nice staff and I would stay here again. I liked the shopping adjacent to the hotel .
November 6, 2013
Rated 5.0 out of 5.0 by MissouriCouple Excellent Value!
Nice quality hotel at an affordable price! Staff was helpful and friendly. Lots of shopping and food close by. Great place to stay.
October 18, 2013
Rated 5.0 out of 5.0 by Resa Friendly and comfortable
The HIE at Vero Beach is so easy to find! Walked in and was greeting by a very pleasant Front Desk clerk. The room was clean and the bed was comfortable.
October 11, 2013
Rated 5.0 out of 5.0 by Jill46 clean, comfortable room and great service
Easy access, clean and comfortable room, lobby and great service.
September 27, 2013
Rated 5.0 out of 5.0 by Kathypgolf Front desk is awesome
I go to this hotel every yaer while at a golf tournament. I am always greeted by a friendly staff and especially the manager Priscilla. They are the best and that is why I go back there every year.
August 17, 2013
Rated 4.0 out of 5.0 by Jeap Mattress
Everything about this property was good except for the mattress. It was hard and I did not sleep as well as usual.
August 5, 2013
Rated 5.0 out of 5.0 Our money's worth
Well situated, close by to Vero's Outlets. Clean. Great price.
August 3, 2013
Rated 5.0 out of 5.0 by Gael28 Friendly staff and good room
We stayed at this Holiday Inn so that we could be close to family we were visiting and it suited us fine. It is a nice, clean and quiet hotel easily found off the I-95, next to an outlet center. So the location is for ease of travel, not pretty views. You'll have to drive for that. A free breakfast is a real bonus and there was anough choice to make us all happy. The fitness center has little to offer but that is made clear on their site. Would be quite likely to stay there again!
July 26, 2013
Rated 5.0 out of 5.0 by RickT Very Good bed in a very clean room. Staff are amazing!!!!
We enjoyed staying here as you are able to get a good night's sleep in a great bed. The staff are amazing. They are like family to us after several stays from the breakfast lady to the maid to the staff at the check in - check out counter.
July 4, 2013
Rated 3.0 out of 5.0 by CaptClark Almost good
The room was nice enough and the place was surprisingly quiet. All was good until the next morning. The shower didn't have hot water. Sink did, shower didn't. I had to go, so a cold shower it was. No adjustment would be given on check-out.
July 2, 2013
Rated 5.0 out of 5.0 by RichKat Great service, cleanliness and comfortable room
I really enjoy the comfort and cleanliness of the room. The facility is greatly located. The staff was always courteous and friendly. I enjoyed my stay in Vero Beach.
May 28, 2013
Rated 5.0 out of 5.0 by ginnyp17 Great place to stay
I stay there every 2 weeks---that should say it all!
May 27, 2013
Rated 5.0 out of 5.0 by Ninna Convenient location and very friendly staff
This Holiday Inn is very convenient to I-95. This is our second visit to this hotel and it met all of our expectations. Room was clean and we found the staff to be extremely helpful and courteous.
May 24, 2013