Rated 4.4 out of 5 by 152
Rated 1.0 out of 5.0 by Gatorgregh No Hot Water
I have only one problem, but it's a big one. I checked in about 4:30 pm after a long hard day in the field. When I went to take a nice hot shower, the water temperature was cold. When I called the desk, they checked the water temp from downstairs and agreed it was not warm, and gave no explanation as to why the water was cold. The only thing I got from the desk clerk was that someone a few weeks prior had also complained. He went on to say if someone else were to make a complaint that night he would write-up a ticket, which indicated to me if no else were to raise the issue, nothing would be done.
I will not be staying at this HI Express in the future.
November 21, 2015
Rated 5.0 out of 5.0 by KT HFOC Great!
As always, staff are wonderful!
Convenient location, right off I-95 and near the Outlet Malls.
November 1, 2015
Rated 5.0 out of 5.0 by LubberJack17 Friendly staff and very clean, well maintained property
The two most common complaints customers have with hotels are the cleanliness and maintenance of the property (especially the guest rooms), and the friendliness of the staff. All the staff at this hotel were very friendly and helpful, and the common areas of the hotel were in good repair and very clean. My guest room on the 3rd floor was also in excellent condition, and very clean. The price I paid was on par with the other comparable hotels nearby.
October 31, 2015