Rated 4.8 out of 5 by 129
Rated 5.0 out of 5.0 by DaveDaverson Excellent Stay
-Provided a free shuttle from the Airport (30 minutes away).
-"Hot breakfast" was actually a good breakfast
-Staff was super friendly
November 13, 2013
Rated 5.0 out of 5.0 by Slh14618 On a business trip
My stay was booked through work so I really had no choice but to stay here. I'm very glad I did! Very comfortable room, great breakfast and the staff couldn't do enough to make everything perfect. I think the nicest thing about this Holiday Inn Express is that every staff member has a GREAT sense of humor! You have made me a customer for life when I travel!
November 9, 2013
Rated 5.0 out of 5.0 by murph29 Wonderful staff & property
This is a gem of a property-with caring, friendly staff, immaculate rooms-and the convenience of being right in Verona.
Always greeted by your front desk staff coming & going, housekeeping friendly & accomodating. Brkfst area staff cheerful and always refilling items-could not ask for a better place to stay while visiting relatives in the area. Rooms comfortable, very clean. Pool area/spa an added bonus! Thank you so much!
November 8, 2013
Rated 5.0 out of 5.0 by PeteVee Outstanding service all around
Without exception everyone at this Holiday Inn Express was courteous, helpful, and professional. They really went the extra mile in helping me focus on my in-service training, and not having to worry about amenities or any difficulties with the room. In particular I need to thank them for arranging cab service at the unlikely hour of 3:30am --definitely above and beyond, there. Thank you one and all, and I fully intend to return when my travels next bring me to Verona.
November 8, 2013
Rated 5.0 out of 5.0 by ArtS very friendly
It was nice and clean but it was the friendly and accommodating staff that made it a great stay. Breakfast was tough if you are gluten free like me but I would stay again.
November 7, 2013
Rated 5.0 out of 5.0 by Miz73 Beyond Expectation
Definitely enjoyed our stay at Holiday Inn Express at Verona, Wi.
Yes, the facility appears to be older, but was very clean (my number one requirement) and the night staff, Zach and Mattie were very friendly and helpful ( a great introduction to Verona).
The facility was very quiet after 10:00 pm even though there were some sports teams and a wedding party there the night we checked in. After a long drive it was wonderful to have a comfortable bed.
Someone gave us an upgrade. Thank you.
November 6, 2013
Rated 5.0 out of 5.0 by 1Jackie good place
We have a horse auction every year and I recommend many attendees to stay at your motel and they all give it good reviews
November 6, 2013
Rated 5.0 out of 5.0 by Adam15 Great Place to Stay
I was attending training at Epic, so this was a great place to stay because it's so close to their campus and they provide tons of shuttles back and forth. The staff was really nice and helpful. Great place to stay! However, it's a half hour from downtown Madison and there aren't shuttles in the area of the capitol, so it's pretty hard to get to if you don't have a car.
November 4, 2013
Rated 5.0 out of 5.0 by rootbeer09 Very comfortable large room and excellent staff
I looked forward to coming back to relax in the room. It was quiet and spacious enough to move around.
The staff was generous with their time and responses when I asked a question or needed assistance.
November 1, 2013
Rated 5.0 out of 5.0 by SueB23 Great guest services and nice accommodations
Lighting could be improved in rooms (somewhat dim) otherwise very nice hotel.
October 31, 2013
Rated 5.0 out of 5.0 by PigmyPuncher Clean and comfortable
Room was clean, bed was firm and room AC/HEAT worked great. This location is only a couple of minutes from the Epic campus, and I have already booked my additional planned visits to this location.
October 30, 2013
Rated 5.0 out of 5.0 by Cacique6 Excellent comfort beds and service.
The location was excellent and provided excellent comfort during our visit to Madison. We recommend the location and will use when we return to madison.
October 24, 2013
Rated 5.0 out of 5.0 by Reno288 Welcoming staff and great facility
The Holiday Inn Express offered great accommodations and a good quick breakfast to get the day started. The cookies at the front desk in the evening are a lovely touch!
October 24, 2013
Rated 5.0 out of 5.0 by mikejk61 Great experience!
Our stay was great! The front desk staff was so polite and friendly. Room was very clean and relaxing. Breakfast was great. Such a great value for the stay we had. Will definitely stay at a Holiday Inn Express again.
October 20, 2013
Rated 5.0 out of 5.0 by TwinMama Great Stay
We always have great stays at Holiday Inn, and Madison-Verona was no exception. Quiet, clean, friendly, comfortable, homey.
October 16, 2013
Rated 5.0 out of 5.0 by j03y25 Home away from home
The service and staff here are excellent. They handle all of the needs that I had with nothing so much as a blink of eye. Its good to see that quality service still exists out there. Whether it was late night of early morning, the staff was always patient and polite.
The only think I didn't like about this place was the eggs that were in the breakfast menu, I would have like to see more organic food. Other than that the pool and fitness area were wonderful.
October 16, 2013
Rated 5.0 out of 5.0 by CliveGuy Pre-Badger rest
Arrived the evening before the Badger Football game. Greeted in a friendly manner and offered coupons for the restaurant across from the Holiday Inn.
Staff very nice and hotel clean and breakfast options also better than most free breakfasts.
October 15, 2013
Rated 5.0 out of 5.0 by Ron123456 Great Staff and Service
I was very surprised and delighted with the staff at Holiday Inn Express MADISON-VERONA. They were AWESOME!
October 15, 2013
Rated 1.0 out of 5.0 by irishcorker Beware of their ability to keep track of your reservation details
I had stayed previously at the Holiday Inn Express while doing training in Verona. No issues until my most recent stay. A month prior to my reservation, I booked out an additional day, was given a confirmation, etc.
When I arrived, they had no record of that but assured me that they could accommodate me. At that time, they booked me a new room so I would not have to move the last day of my stay.
That being said, they still tried charging me for the "no show" for the additional night on the old reservation (the one they originally could not locate). Be careful of how you book and make sure to watch your credit card closely!
I will not be using this hotel service again in the future. Details are important and they messed up on the most basic level.
October 9, 2013
Rated 5.0 out of 5.0 by MerryMaryfiftsix excellence in Madison
New, beautifully decorated, friendly staff. Great Saturday immerse and sausages. Lovely water wall.
October 8, 2013
Rated 1.0 out of 5.0 by Babymomma Only one complaint
Overall very good experience. However when taking the shuttle to the airport no one could get the time right. Told 3 different times by 3 different people. The desk clerk Ashley proceed to tell me that I was told, when she wasn't there and had no idea what I was told. She needs to work on her customer service. Jordan was great. We really enjoyed happy hour with him, and it helps he knows the area. Great recommendations for dinner.
October 7, 2013
Rated 5.0 out of 5.0 by measurement Best choice if you are going to Epic!!!
This hotel is the best! Staff is outstanding, from shuttle drivers to front desk folks.. They want to please and they go out of their way to make sure your stay is outstanding. Less than 2 miles to Epic so you can walk in less than 1/2 hour if you want. If not, they have the most frequent shuttle transports and are flexible. Shuttle will also take you to local restaurants. Rooms are spotless, happy hours are great, breakfast is very nice.
October 6, 2013
Rated 5.0 out of 5.0 by Cindi53 Great hotel with great people
I stayed at this hotel to watch my son play golf for the University of Wisconsin, as it's near their golf course, University Ridge. They picked me up at the airport and everyone who worked there couldn't have been nicer. I would definitely stay here again in the future. Property is lovely and my room was wonderful. Great find!
October 3, 2013
Rated 5.0 out of 5.0 by OEFVET Great customer service and emaculate rooms
Thank you for the great service; I lost track of time and they drove me to a restaurant at 2130. Thank you again
October 3, 2013
Rated 5.0 out of 5.0 by Brett71111 3 Cs
Clean, Courteous, and Comfortable. The very best place to stay when visiting the Epic campus.
September 30, 2013
Rated 5.0 out of 5.0 by ttrevi Clean, Quiet, Excellent Staff
This was my second stay at this property. The experience both times was exceptional. The staff was friendly, organized and always helpful. The breakfast bar was clean and the food was fresh. The rooms were very clean. I wish I could find a hotel like this to stay at every where I travel. Great job!
September 28, 2013
Rated 2.0 out of 5.0 by CJ1862 First time stay
The rooms-very nice.
The Staff-very nice and courteous.
Ease of location-great, right off the highway, easy to find, lots of restaurants in area.
Down fall- advertise as a dog friendly place. Not so much. While I understand that you do not want to disrupt customers, I received a call telling me that I had to return to the hotel becaus my dog was barking. I was 20-25 minutes away at a wedding reception. I called to let the front desk know I was on my way back when she said the dog had settled down. Upon my arrival back at the hotel, it was not my dog barking, but two dogs down the hall in another room. The dog was not barking non stop, just barking at the people across the hall going in and out of their room as well as conversing outside in the hall.
I paid to have my dog in my room which I understand. But I feel the front desk over reacted to the situation. Also, I think that customers sold expect some barking at a dog friendly hotel.
Unfortunately, I traveled from out of state and missed the reception of my family wedding.
I would not advertise this as a dog friendly hotel.
September 25, 2013
Rated 5.0 out of 5.0 by 1C2F3456 Staff and Shuttle Service
The reason I stay with you is because of your incredible staff. They always make sure my stay is the best.
The shuttle service this hotel provides to/from the airport, conference, and surrounding restaurants is outstanding.
September 22, 2013
Rated 5.0 out of 5.0 by rosiek90 Very welcoming and comfortable
On a return visit to Madison-Verona Holiday-Inn Express, we again had a very pleasant experience at a great value (not to mention the delicious cookies at the front desk!) The desk clerk was smiling and efficient, the mattress and linens were comfortable while the entire hotel was extremely clean and well-appointed. The included breakfast was an added perk to an wonderful stay.
September 20, 2013
Rated 4.0 out of 5.0 by gman1965 Nice rooms and accomodating staff
Was there with a large group for a wedding and everyone in the party was pleased with their stay. Were very accommodating with requests to put our 2 rooms together and get a first floor room for our mother who is in a wheelchair. Nice little perks for priority club members too
September 19, 2013