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Rated 4.9 out of 5 by 254 reviewers.
Rated 5.0 out of 5.0 by Comfortable room and great staff The room was comfortable with a fridge, microwave and coffee maker. Free internet was great. Staff were very friendly and helpful. Fresh cookies at front desk was a nice surprise. Shuttle drivers were very friendly. April 22, 2014
Rated 5.0 out of 5.0 by The best! Seldom do I actually take the time to write a review, but this hotel was so great! Clean, comfortable and the service was great. The breakfast choices were numerous and even though it was a sold out weekend everything was perfect! Thank you for going the extra mile for your guests! April 16, 2014
Rated 5.0 out of 5.0 by Very friendly service, clean and comfortable room The staff was very accommodating, and the room was clean and comfortable. Lots of breakfast choices -- there were a lot of guests in the dining area when we were eating, and the staff was busy keeping everything stocked. We would definitely stay here again! April 16, 2014
Rated 5.0 out of 5.0 by One of the best hotels ever This place is simply superb. The friendliness of the staff, cleanliness of the rooms and hotel in general, availability of pool and exercise room, breakfast and evening happy hour festivities all make for a great visit. They are always available to shuttle you to restaurants, and to offer their suggestions for where to eat. This hotel excels at doing what is needed to make your stay away from home, the most comfortable that they can. If you want to feel "cared for", this is the place for you. April 15, 2014
Rated 5.0 out of 5.0 by Great stay We always enjoy our stay at the Holiday Inn Express when we visit with family in Verona. April 11, 2014
Rated 5.0 out of 5.0 by Had a good nights sleep We arrived after 11 at night and we were tired and ready for bed. The person behind the desk was very attentive and courteous. The bed was excellent for sleeping and very comfortable. We enjoyed our stay and would recommend our friends to stay there anytime. April 9, 2014
Rated 5.0 out of 5.0 by Best staff My husband and I stayed at this hotel March 2014. This is a location where staff really understands customer service! From the minute we walked in the front door the front desk staff made you feel very welcome and were more than willing to help in any way. The housekeeping staff fulfilled our needs in a very timely manner. The room was very clean, the pool area was clean and had an adequate number of towels available, and the continental breakfast was great and included a nice selection of food. I would highly recommend this location. It has been a long time since we have experienced such wonderful customer service. We will definitely return. April 2, 2014
Rated 5.0 out of 5.0 by Excellent accomodations! I have been coming to this hotel since 2011 for business purposes. The front desk staff are extemely accomodating and remember my name every time I am a guest there. (Jackie and Maddie) The Tuesday/Wednesday happy hour is great.....a chance to unwind from the day's training and meet new friends....the video games and the free drawing are fun! (Missed Jordan this time because he was on VACATION in Florida. Lucky!) The shuttle service is the BEST! From the airport to local resturants, you can't beat the service and the "talking tour" of the local area! I learn something new with every visit. Lucia and Charlie are great when accomodating our large group for buisness purposes. Can't thank them enough! Overall experience has exceeded my expectations! Thanks for a great stay and hope to be back soon! March 25, 2014
Rated 5.0 out of 5.0 by HEI for Epic training..... Close to Epic. Almost like home....Very nice stay. March 23, 2014
Rated 5.0 out of 5.0 by I Love This Property My family has been coming to this hotel for my sister's birthday party for the past five years. We rent the "Party Room" and have had a great time. The staff is always helpful and friendly. The rooms are clean and comfortable. It has always been an enjoyable stay! March 19, 2014
Rated 5.0 out of 5.0 by Great Service We were very pleased with the service. We've stayed at several hotels during our hockey season and the friendliness of the staff at Holiday Inn Madison-Verona was the best of all of our stays. March 19, 2014
Rated 4.0 out of 5.0 by Excellent Service We came here for the first night of our anniversary weekend and we had a wonderful time! The front desk folks were great. They were kind and knowledgeable. Our room was clean and spacious and we LOVED the mandated quiet hours after 10pm! The breakfast was good, although the seating area is a bit small and was packed to overflowing when we were there. We were also a bit disappointed that the pool water was so cold. Other than that, though, we enjoyed our stay and would have no problem recommending this hotel to others! March 18, 2014
Rated 5.0 out of 5.0 by Excellent as always & has the nicest, most accommodating staff I've stayed at this hotel multiple times for its close proximity to training for work and it's always been great. I love their happy hours on Tues & Wed. They offer multiple shuttles to the local training facility as well as shuttle services to local eateries for dinner. The employees who work there are top-notch with their customer service. Every single employee I've interacted with was very helpful and friendly. It's known as the preferred hotel with all of my coworkers when we travel. I hope the truly great work the employees are committed to is recognized by their company. K March 14, 2014
Rated 5.0 out of 5.0 by Excellent Experience and Great Service Arrival was guaranteed, check-in was easy. We called the front desk vs. booking on-line. We were able to talk with the staff, made our wishes known. The stay was excellent, the continental breakfast had good variety, and the staff were very courteous. We've been coming to Tyrol Basin for five years, and stay at the Holiday Inn Express in Verona every year. I'd highly recommend en this hotel when traveling in this area. February 26, 2014
Rated 5.0 out of 5.0 by Great Service Staff was very helpful setting up transportation to airport and conference destinations. Always eager to help and accommodate and would highly recommend. February 21, 2014
Rated 5.0 out of 5.0 by So friendly Location was very convenient and staff was incredibly friendly each time I walked through the door. February 10, 2014
Rated 5.0 out of 5.0 by Reunion Just had a wonderful reunion at this location. The facilities (especially the meeting room) were fantastic and the staff could not have been better. Everyone loved the breakfast. . Lucia was a gem to work with in setting everything up. February 5, 2014
Rated 5.0 out of 5.0 by Excellent stay The staff was very nice and helpful. Our stay with our large family reunion was very pleasant. February 5, 2014
Rated 5.0 out of 5.0 by Reunion We just had a weekend reunion here. The facilities and staff were absolutely fantastic. Lucia was wonderful to work with in making the arrangements and the Badger room was spacious. We couldn't have asked for more! February 4, 2014
Rated 4.0 out of 5.0 by You can't beat the location for going to Epic! Great location, the closest hotel to Epic and the shuttle service is great. I wish there was a designated drop-off and pick-up at Epic however as the shuttle stopped at different spots every time which meant that the line for the shuttle was pointless. Other than that, I had a very nice, relaxing stay. February 3, 2014
Rated 5.0 out of 5.0 by Excellent stay We stayed at this hotel for over a week and enjoyed our stay very much. The staff was wonderful, very friendly and helpful. The rooms were clean and well furnished. Beds were comfortable and there were both firm and soft pillows. Breakfast changed daily and there was always enough and a variety to choose from. We did not use the pool. The hot coffee, tea, hot chocolate and cookies were a nice treat. Would definitely stay here again and I do recommend this hotel. January 14, 2014
Rated 5.0 out of 5.0 by Stay for the value... and breakfast! Everything was great. The staff was knowledgable and helpful. We had no problems, and a comfortable stay. There were one or two noise issues, with kids running around, but I think you get that wherever you go. Excellent breakfast!!! January 5, 2014
Rated 5.0 out of 5.0 by Clean, nice, comfortable. Very nice place to stay, great pool and hot tub, awesome breakfast. December 28, 2013
Rated 5.0 out of 5.0 by Great hotel on points at Christmas We were upgraded to a suite. Hotel is new and very nice. We booked an extra day! And they kept on shoveling during the snow storm! December 27, 2013
Rated 5.0 out of 5.0 by Friendly Staff Great stay with exceptionally friendly staff. Pool area very welcoming and clean. December 26, 2013
Rated 5.0 out of 5.0 by Superior Customer Service My whole family stayed last weekend, we had 5 rooms. The front desk was extremely helpful in every way possible...right down to letting us know that they were pulling cookies out in a minute if we wanted to wait. The beds were so comfortable and the complimentary breakfast was wonderful. I would choose Holiday Inn Express in Verona any time. December 17, 2013
Rated 5.0 out of 5.0 by Work-Epic Great hotel staff, convenient shuttle between airport and Epic. December 14, 2013
Rated 5.0 out of 5.0 by Staff couldn't have been more helpful! The staff was was cheery & extremely helpful! Tuesday & Thursday night were fun with games and wine. The rooms were clean and the breakfasts were great! The vans were always running and we never had to wait more than a few minutes for them to take us to a restaraunt or to Epic. So much better than the other hotel we stayed at in the past!! December 10, 2013
Rated 5.0 out of 5.0 by Friendly Staff, Great Room From the moment we checked in, to the moment we checked out, everything was amazing. ALL staff friendly and helpful...breakfast hostess gave us many local to-do's, front desk said hello every time we came in, plus they had fresh baked cookies every afternoon, housekeeping was cheerful and accommodating to our schedule. Room was big, and very reasonably priced. Breakfast was well done, lots of choices. Loved sitting by the fireplace in the afternoons. Waterfall in lobby and front entrance decorations were lovely. We will definitely stay here next time we are in the Madison area. December 3, 2013
Rated 5.0 out of 5.0 by One day vacation From the great staff to the amazing whirlpool tub - it was an incredible one day retreat! November 30, 2013
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