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Rated 4.9 out of 5 by 241 reviewers.
Rated 5.0 out of 5.0 by Very comfortable large room and excellent staff I looked forward to coming back to relax in the room. It was quiet and spacious enough to move around. The staff was generous with their time and responses when I asked a question or needed assistance. Thank you! November 1, 2013
Rated 5.0 out of 5.0 by Great guest services and nice accommodations Lighting could be improved in rooms (somewhat dim) otherwise very nice hotel. October 31, 2013
Rated 5.0 out of 5.0 by Clean and comfortable Room was clean, bed was firm and room AC/HEAT worked great. This location is only a couple of minutes from the Epic campus, and I have already booked my additional planned visits to this location. October 30, 2013
Rated 5.0 out of 5.0 by Excellent comfort beds and service. The location was excellent and provided excellent comfort during our visit to Madison. We recommend the location and will use when we return to madison. October 24, 2013
Rated 5.0 out of 5.0 by Welcoming staff and great facility The Holiday Inn Express offered great accommodations and a good quick breakfast to get the day started. The cookies at the front desk in the evening are a lovely touch! October 24, 2013
Rated 5.0 out of 5.0 by Great experience! Our stay was great! The front desk staff was so polite and friendly. Room was very clean and relaxing. Breakfast was great. Such a great value for the stay we had. Will definitely stay at a Holiday Inn Express again. October 20, 2013
Rated 5.0 out of 5.0 by Great Stay We always have great stays at Holiday Inn, and Madison-Verona was no exception. Quiet, clean, friendly, comfortable, homey. October 16, 2013
Rated 5.0 out of 5.0 by Home away from home The service and staff here are excellent. They handle all of the needs that I had with nothing so much as a blink of eye. Its good to see that quality service still exists out there. Whether it was late night of early morning, the staff was always patient and polite. The only think I didn't like about this place was the eggs that were in the breakfast menu, I would have like to see more organic food. Other than that the pool and fitness area were wonderful. October 16, 2013
Rated 5.0 out of 5.0 by Pre-Badger rest Arrived the evening before the Badger Football game. Greeted in a friendly manner and offered coupons for the restaurant across from the Holiday Inn. Staff very nice and hotel clean and breakfast options also better than most free breakfasts. October 15, 2013
Rated 5.0 out of 5.0 by Great Staff and Service I was very surprised and delighted with the staff at Holiday Inn Express MADISON-VERONA. They were AWESOME! October 15, 2013
Rated 1.0 out of 5.0 by Beware of their ability to keep track of your reservation details I had stayed previously at the Holiday Inn Express while doing training in Verona. No issues until my most recent stay. A month prior to my reservation, I booked out an additional day, was given a confirmation, etc. When I arrived, they had no record of that but assured me that they could accommodate me. At that time, they booked me a new room so I would not have to move the last day of my stay. That being said, they still tried charging me for the "no show" for the additional night on the old reservation (the one they originally could not locate). Be careful of how you book and make sure to watch your credit card closely! I will not be using this hotel service again in the future. Details are important and they messed up on the most basic level. October 9, 2013
Rated 5.0 out of 5.0 by excellence in Madison New, beautifully decorated, friendly staff. Great Saturday immerse and sausages. Lovely water wall. October 8, 2013
Rated 1.0 out of 5.0 by Only one complaint Overall very good experience. However when taking the shuttle to the airport no one could get the time right. Told 3 different times by 3 different people. The desk clerk Ashley proceed to tell me that I was told, when she wasn't there and had no idea what I was told. She needs to work on her customer service. Jordan was great. We really enjoyed happy hour with him, and it helps he knows the area. Great recommendations for dinner. October 7, 2013
Rated 5.0 out of 5.0 by Best choice if you are going to Epic!!! This hotel is the best! Staff is outstanding, from shuttle drivers to front desk folks.. They want to please and they go out of their way to make sure your stay is outstanding. Less than 2 miles to Epic so you can walk in less than 1/2 hour if you want. If not, they have the most frequent shuttle transports and are flexible. Shuttle will also take you to local restaurants. Rooms are spotless, happy hours are great, breakfast is very nice. October 6, 2013
Rated 5.0 out of 5.0 by Great hotel with great people I stayed at this hotel to watch my son play golf for the University of Wisconsin, as it's near their golf course, University Ridge. They picked me up at the airport and everyone who worked there couldn't have been nicer. I would definitely stay here again in the future. Property is lovely and my room was wonderful. Great find! October 3, 2013
Rated 5.0 out of 5.0 by Great customer service and emaculate rooms Thank you for the great service; I lost track of time and they drove me to a restaurant at 2130. Thank you again October 3, 2013
Rated 5.0 out of 5.0 by 3 Cs Clean, Courteous, and Comfortable. The very best place to stay when visiting the Epic campus. September 30, 2013
Rated 5.0 out of 5.0 by Clean, Quiet, Excellent Staff This was my second stay at this property. The experience both times was exceptional. The staff was friendly, organized and always helpful. The breakfast bar was clean and the food was fresh. The rooms were very clean. I wish I could find a hotel like this to stay at every where I travel. Great job! September 28, 2013
Rated 2.0 out of 5.0 by First time stay The rooms-very nice. The Staff-very nice and courteous. Ease of location-great, right off the highway, easy to find, lots of restaurants in area. Down fall- advertise as a dog friendly place. Not so much. While I understand that you do not want to disrupt customers, I received a call telling me that I had to return to the hotel becaus my dog was barking. I was 20-25 minutes away at a wedding reception. I called to let the front desk know I was on my way back when she said the dog had settled down. Upon my arrival back at the hotel, it was not my dog barking, but two dogs down the hall in another room. The dog was not barking non stop, just barking at the people across the hall going in and out of their room as well as conversing outside in the hall. I paid to have my dog in my room which I understand. But I feel the front desk over reacted to the situation. Also, I think that customers sold expect some barking at a dog friendly hotel. Unfortunately, I traveled from out of state and missed the reception of my family wedding. I would not advertise this as a dog friendly hotel. September 25, 2013
Rated 5.0 out of 5.0 by Staff and Shuttle Service The reason I stay with you is because of your incredible staff. They always make sure my stay is the best. The shuttle service this hotel provides to/from the airport, conference, and surrounding restaurants is outstanding. September 22, 2013
Rated 5.0 out of 5.0 by Very welcoming and comfortable On a return visit to Madison-Verona Holiday-Inn Express, we again had a very pleasant experience at a great value (not to mention the delicious cookies at the front desk!) The desk clerk was smiling and efficient, the mattress and linens were comfortable while the entire hotel was extremely clean and well-appointed. The included breakfast was an added perk to an wonderful stay. September 20, 2013
Rated 4.0 out of 5.0 by Nice rooms and accomodating staff Was there with a large group for a wedding and everyone in the party was pleased with their stay. Were very accommodating with requests to put our 2 rooms together and get a first floor room for our mother who is in a wheelchair. Nice little perks for priority club members too September 19, 2013
Rated 5.0 out of 5.0 by podo service ,staff and accomodations were outstanding! September 12, 2013
Rated 5.0 out of 5.0 by Staff and Information Staff was very courteous and helpful, from Front Desk, breakfast staff and room attendents. One of the better places we have ever stayed. September 10, 2013
Rated 5.0 out of 5.0 by Friendliest people you'll ever meet. I was blown away by how friendly and helpful everyone was at this hotel. The room was great too. Next time I am in the Madison area, I am definitely staying here. September 9, 2013
Rated 5.0 out of 5.0 by EXCELLENT!!! Extremely helpful and friendly staff, fresh and clean room, well kept property, comfy beds and close to the bike trail. After traveling for a week and having the opportunity to compare hotels, this was the "best" stay of our vacation. Keep up the good work!! September 6, 2013
Rated 5.0 out of 5.0 by Great staff! We really enjoyed our stay here. The room was clean, the bed was comfortable, and the staff was great. I was able to use the fitness center while my husband went to a bike ride in Mt. Horeb. Especially liked the chocolate chip cookies that appeared at the front desk! September 5, 2013
Rated 5.0 out of 5.0 by A great home base for Madison, WI Clean and comfortable. If you can afford the small incremental upgrade charge from a King standard to the King Suite, I would recommend considering that option. The breakfast was well stocked, even Greek Yogart. On the first day omelets and sausage links, on the second day scrambled eggs with sausage patties. Pancakes, fruits, cereals, juices, coffee,toast, etc. Nice looking indoor pool, although we didn't take time to use it. The staff from the front desk to the hospitality room were very friendly. I would pick this hotel again when I return to Verona. The king suite had a chair, fold out couch, large comfortable bed, desk and nice TV. Great tub. By great I mean one that doesn't dig into your upper back, if you want to sit in the tub and relax. I don't return to those hotels. September 4, 2013
Rated 4.0 out of 5.0 by Need value for accomodations This is an excellent hotel. Rather new and very comfortable. However the costs are a lot higher than better rated and better hotels in other locations. If the cost was not so high and so different from day to day we would stay there more often. As it is we are in the area seven or eight times a year and if you want us to stay there everytime (upwards of 20 days) the cost will need to go down. September 4, 2013
Rated 5.0 out of 5.0 by HI Verona My wife and I were very comfortable at your hotel thank you. August 29, 2013
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