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Rated 4.9 out of 5 by 254 reviewers.
Rated 5.0 out of 5.0 by Clean, Quiet, Excellent Staff This was my second stay at this property. The experience both times was exceptional. The staff was friendly, organized and always helpful. The breakfast bar was clean and the food was fresh. The rooms were very clean. I wish I could find a hotel like this to stay at every where I travel. Great job! September 28, 2013
Rated 2.0 out of 5.0 by First time stay The rooms-very nice. The Staff-very nice and courteous. Ease of location-great, right off the highway, easy to find, lots of restaurants in area. Down fall- advertise as a dog friendly place. Not so much. While I understand that you do not want to disrupt customers, I received a call telling me that I had to return to the hotel becaus my dog was barking. I was 20-25 minutes away at a wedding reception. I called to let the front desk know I was on my way back when she said the dog had settled down. Upon my arrival back at the hotel, it was not my dog barking, but two dogs down the hall in another room. The dog was not barking non stop, just barking at the people across the hall going in and out of their room as well as conversing outside in the hall. I paid to have my dog in my room which I understand. But I feel the front desk over reacted to the situation. Also, I think that customers sold expect some barking at a dog friendly hotel. Unfortunately, I traveled from out of state and missed the reception of my family wedding. I would not advertise this as a dog friendly hotel. September 25, 2013
Rated 5.0 out of 5.0 by Staff and Shuttle Service The reason I stay with you is because of your incredible staff. They always make sure my stay is the best. The shuttle service this hotel provides to/from the airport, conference, and surrounding restaurants is outstanding. September 22, 2013
Rated 5.0 out of 5.0 by Very welcoming and comfortable On a return visit to Madison-Verona Holiday-Inn Express, we again had a very pleasant experience at a great value (not to mention the delicious cookies at the front desk!) The desk clerk was smiling and efficient, the mattress and linens were comfortable while the entire hotel was extremely clean and well-appointed. The included breakfast was an added perk to an wonderful stay. September 20, 2013
Rated 4.0 out of 5.0 by Nice rooms and accomodating staff Was there with a large group for a wedding and everyone in the party was pleased with their stay. Were very accommodating with requests to put our 2 rooms together and get a first floor room for our mother who is in a wheelchair. Nice little perks for priority club members too September 19, 2013
Rated 5.0 out of 5.0 by podo service ,staff and accomodations were outstanding! September 12, 2013
Rated 5.0 out of 5.0 by Staff and Information Staff was very courteous and helpful, from Front Desk, breakfast staff and room attendents. One of the better places we have ever stayed. September 10, 2013
Rated 5.0 out of 5.0 by Friendliest people you'll ever meet. I was blown away by how friendly and helpful everyone was at this hotel. The room was great too. Next time I am in the Madison area, I am definitely staying here. September 9, 2013
Rated 5.0 out of 5.0 by EXCELLENT!!! Extremely helpful and friendly staff, fresh and clean room, well kept property, comfy beds and close to the bike trail. After traveling for a week and having the opportunity to compare hotels, this was the "best" stay of our vacation. Keep up the good work!! September 6, 2013
Rated 5.0 out of 5.0 by Great staff! We really enjoyed our stay here. The room was clean, the bed was comfortable, and the staff was great. I was able to use the fitness center while my husband went to a bike ride in Mt. Horeb. Especially liked the chocolate chip cookies that appeared at the front desk! September 5, 2013
Rated 5.0 out of 5.0 by A great home base for Madison, WI Clean and comfortable. If you can afford the small incremental upgrade charge from a King standard to the King Suite, I would recommend considering that option. The breakfast was well stocked, even Greek Yogart. On the first day omelets and sausage links, on the second day scrambled eggs with sausage patties. Pancakes, fruits, cereals, juices, coffee,toast, etc. Nice looking indoor pool, although we didn't take time to use it. The staff from the front desk to the hospitality room were very friendly. I would pick this hotel again when I return to Verona. The king suite had a chair, fold out couch, large comfortable bed, desk and nice TV. Great tub. By great I mean one that doesn't dig into your upper back, if you want to sit in the tub and relax. I don't return to those hotels. September 4, 2013
Rated 4.0 out of 5.0 by Need value for accomodations This is an excellent hotel. Rather new and very comfortable. However the costs are a lot higher than better rated and better hotels in other locations. If the cost was not so high and so different from day to day we would stay there more often. As it is we are in the area seven or eight times a year and if you want us to stay there everytime (upwards of 20 days) the cost will need to go down. September 4, 2013
Rated 5.0 out of 5.0 by HI Verona My wife and I were very comfortable at your hotel thank you. August 29, 2013
Rated 3.0 out of 5.0 by room by and elevator..ding..ding when we checked out we commented about having a room by the elevator.Ding,Ding,Ding all night long...We were told we would get additional priority points for the experience .I called the holiday in corp rep yesterday she said NO you were not given anything extra. August 28, 2013
Rated 5.0 out of 5.0 by staff and breakfast the staff is always friendly and helpful. the breakfasts are one of the best we have had. thanks August 28, 2013
Rated 5.0 out of 5.0 by weekend stay Hi forgot to get discount on bill for AAA! anyway we can change that? August 28, 2013
Rated 5.0 out of 5.0 by Friendly Staff and comfortable setting in Breakfast room. Enjoyed the Breakfast Room at off hours for gathering of our group! August 22, 2013
Rated 5.0 out of 5.0 by Helpful staff Nice and clean property with staff very willing to make the best of our stay. August 22, 2013
Rated 5.0 out of 5.0 by our go-to place when visiting madison We have stayed at this hotel at least 5 times. Staff is responsive and helpful. Rooms are immaculate and bathrooms are spacious. A little out of Madison proper but not enough to make a difference. August 21, 2013
Rated 5.0 out of 5.0 by "Our Place" When in Madison Area Holiday Inn Express Verona is now our first choice to stay when visiting the Madison area. Staff is efficient and outgoing and seem genuinely happy to have us at their facility. Rooms are always well prepared and well taken care of. The location is so convenient to bike paths and golf courses and places we like to visit in and around Madison - wineries, breweries, and the variety of festival locations in and around Madison. August 21, 2013
Rated 5.0 out of 5.0 by Great All Round Experience This hotel is well maintained and looks as good as it did when it opened several years ago. This is close to my office, so I stay (and will continue to stay here) here often. One of the few properties that truly recognize ELITE members. August 17, 2013
Rated 5.0 out of 5.0 by Best of the Holiday Inn Express I have stayed at the Holiday Inn Express at Verona on multiple occasions and the rooms are always very clean and comfortable. I can't say that for some of the other Holiday Inn Express locations that I have stayed in. The staff is very friendly and professional. The shuttle service is invaluable, always on time, clean and very convenient. August 16, 2013
Rated 5.0 out of 5.0 by Awesome service across the borad We stayed here in Verona over the weekend to go to the House on the Rock, and we were completely satisfied with everything. The hotel clerk also accepted my rewards card, so great points there. Would definitely come back. August 16, 2013
Rated 5.0 out of 5.0 by Great place ! I relocated to the HIX from another hotel in the middle of a week long stay in the Verona area because it's such a great place to stay! Accommodations and food are super and the staff is very friendly with the guest's comfort as their priority! August 16, 2013
Rated 5.0 out of 5.0 by Spotless rooms and helpful staff We stayed at the Verona Holiday Inn and Express for our daughter's wedding at the end of July. The hotel was spotless, the rooms were extremely comfortable, and the staff was helpful. On Saturday morning they quickly posted a note in the lobby about what time the buses were departing for the ceremony. Additionally they allowed us use of their kitchen facilities when we discovered we needed the limes and lemons sliced for the reception. Thanks for making our weekend a success. August 15, 2013
Rated 4.0 out of 5.0 by Another Great Stay Again, I traveled to Wisconsin for Epic training and chose to stay at the Holiday Inn in Verona. Of course, my stay was great. The shuttle was waiting for me to arrive at the airport. It is so nice to have a ride waiting as opposed to calling the hotel and being told, "our next shuttle doesn't leave for another 1/2 hour." The Holiday Inn in Verona goes out of their way to accomodate guests. During my stay, I took the shuttle to Grey's Tied House (I believe that is the correct name) for dinner. Again, the shuttle driver was great. He dropped guests off at several locations and told us to contact the hotel when we were ready for pick up. After dinner, I contacted the hotel and the shuttle arrived approximately 15 mins later. This alone saves me money, on cab fare, while traveling. I always feel safe when staying at this hotel. I definitely recommend this hotel to others when traveling for business or pleasure. Great Job guys. Keep up the good work :) August 14, 2013
Rated 4.0 out of 5.0 by Excellent value The lobby, hallways, and guest room were all very clean and comfortable. The breakfast was ready earlier than promised, and offered a better selection than what I've typically seen. The hotel was very quiet that night, even though they seemed to be hosting a few wedding parties. The only issue we had was that the shower drained VERY SLOWLY. Unfortunately, we didn't find this out until our morning showers. So, the hotel didn't really have an opportunity to fix it or to move us to another room. They seemed appreciative when I let them know, and said they would alert the maintenance department. That's about all I could ask, but I did ding them one star for that since I hate standing in 2 inches of water while I shower. August 12, 2013
Rated 5.0 out of 5.0 by Friendly and helpful front desk staff. The staff was most pleasant, professional, and accomodating. Hotel is located close to beautiful walking paths. We had a relaxing and restful stay. August 8, 2013
Rated 5.0 out of 5.0 by Best hotel ever! I have never been to a hotel that calls the client and asks if they need a shuttle from the airport to the hotel! This one was amazing! The staff makes all the difference. They were all very helpful and always had the answers to questions. August 5, 2013
Rated 5.0 out of 5.0 by Wonderful Stay at Madison-Verona! We had a wonderful stay while visiting for a family wedding. The rooms were comfortable and clean and the staff was very friendly and helpful. We asked to be grouped for a wedding and we were pleased to have that request honored! I would definitely recommend a stay at your motel. August 4, 2013
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