Rated 4.8 out of 5 by 230
Rated 5.0 out of 5.0 by henry b nice hotel
great place to stop when traveling, pleasant staff, comfortable room
June 25, 2015
Rated 5.0 out of 5.0 by AirborneVet My Stay at HI Express
I cannot say enough about the staff at this hotel. I needed help with directions for the area and they helped me immensely. The hotel cleanliness in all areas was superb. These are the reasons we always try to get HI Express. We are going to VA to see our son and we are staying at a HI Express in Alexandria.
June 23, 2015
Rated 5.0 out of 5.0 by reasonable traveler Best experience EVER.
Well Done! This property has is right in every way! This was going to be my last IHG stay related to previous substandard stays....this property restored my faith in IHG. From the minute you enter the lobby this property is doing it right. The scent of the lobby when you enter is calming. The front desk staff is calm, professional, helpful and Donna was totally on point. I was a late check in, my room wasn't ready and Donna handled it beautifully! I checked in, was directed to the great room and sunk into an incredibly clean comfortable leather chair in the TV/fireplace area. I didn't want to move even when a short time later the room was ready...Donna even offered to bring me coffee. When I did go to the room, it was CLEAN, well appointed, excellent TV with a directory (some overlook this small detail), and again....CLEAN. Small touches, like the pleasant non-institutional fragrance when you walk in, a small package of amenities you may have forgotten (toothbrush, Qtips, toothpaste), makeup remover packet...all the little things made a huge difference. I don't stay places for the extra's. On my many business trips I just want clean quiet spaces, professional staff and a trouble free stay. This IHG hotel was perfect. They checked to make sure everything was on point, the staff was helpful courteous, friendly, unobtrusive....I can't say enough. I actually volunteered to come back to work in the area, knowing I would have such a great place to stay. Breakfast was great as it always is and I'm sure all the things I don't usually have the time to use (pool, business center, fitness room) were probably equally well maintained. Donna is the first person I dealt with and she left a fantastic impression, but every single person I encountered was pleasant, helpful and professional.
June 20, 2015
Rated 5.0 out of 5.0 by VicDick swimming pool
The pool water seemed very cloudy but it did not smell too badly of chemicals.
June 17, 2015
Rated 5.0 out of 5.0 by jimbb Excellent staff, clean and comfortable rooms
We had a great stay. The front desk staff was terrific. Very helpful and went above and beyond the call of duty. We have stayed here before and will do so again whenever we are in Binghamton.
June 15, 2015
Rated 5.0 out of 5.0 by Honor First Holiday Inn Express at Vestal, NY review
The hotel is relatively new. The staff were very friendly and helpful. I left things behind at the hotel the last day and they found them and had them waiting for me at the front desk when I went back.
Two free breakfasts and one free dinner were unexpected but nice touches.
The room was quiet, comfortable and inexpensive. Good value for the money. As a Federal Government employee, they supplied me with a tax free form and saved US taxpayers $25. A drop in the bucket I know, but how many corporations do the right thing and actually try to help balance the budget?
All in all, a great experience.
June 15, 2015
Rated 5.0 out of 5.0 by GAMGAM This aint the old Holiday Inn BUT the NEW HOLIDAY INN
Holiday Inn is the new standard of hotels.
Newly built. Beautiful. Loved Loved handicap bathroom.
No tub to step in and out, just walk into shower
WITH BENCH!!!!! Gorgeous Pool.
Restaurant on premises. Lobby is knock out.
Room was GREAT!!!
Mo grimy or germ filled bedspreads.
Crisp sheets that you know you are the first to sit or lay on.
A/C works. Refrig, microwave. Good TV
Spotless clean in room and hotel common areas.
I rate 5 stars. Next time in area will stay here.
Holiday Inn Express Binghamton/Vestal NY
June 15, 2015