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Rated 4.8 out of 5 by 119 reviewers.
Rated 5.0 out of 5.0 by Clean fun affordable family hotel Great family hotel Nice warm clean pool Excellent staff Clean comfortable rooms December 31, 2013
Rated 5.0 out of 5.0 by Warm, Welcoming, and Wonderful Wednesday We were greeted with smiles upon our arrival and invited to a Manager's "reception"---complimentary lasagna roll-ups, salad, garlic bread, and drinks. We felt like royalty!! We received easy to follow directions to shopping. Later in the evening we had a question about the wireless and shortly thereafter someone was up to check and fix the situation. Breakfast the next day was tremendous. Sometimes the little touches make the stay special and the staff here went above and beyond for us. I would definitely stay here again!!! Thanks!!! December 23, 2013
Rated 5.0 out of 5.0 by vestal Holiday Inn I travel frequently for work. Holiday Inn Express has always treated me well. This specific one treats their guests VERY well and I would highly recommend this hotel. December 16, 2013
Rated 5.0 out of 5.0 by Great Staff I'm writing this just to give recognition to Laura who was working the front desk on the night of my recent stay. After I was settled in my room in the evening and wanting to watch a game, I went through my TV stations and they were all different from what the guide said. Some stations I didn't have at all and some I had multiple of the same. I called down to the front desk. Laura said it has happened before and the cable company has to come reprogram. She offered me a new room but before she did she went up and checked the TV in a free room to make sure the stations were correct. She called my room after she confirmed this. At first I didn't feel like moving, I was already settled in. But I really wanted to watch a football game. She came up to my room to give me the new key and take the old one and she offered to help me carry my things down the hall to my new room. She went above and beyond what you find these days. I got to watch my game and was happy with my room. You have great people working for you. November 23, 2013
Rated 5.0 out of 5.0 by GrtGram This hotel is fairly new, so is very clean and furnishings are in excellent condition. The very nice young man at the desk located us in a very quiet room. Using the side door was somewhat inconvenient. While it was very close to the elevator, the luggage carts were at the main entrance, so more than one trip was needed to carry all our bags to the room, then back to the car when leaving. Perhaps the regulations in NY do not require it, but I did miss having an exhaust fan in the bathroom! The breakfast bar was sufficiently stocked by a very nice lady, but having stayed the previous 3 nights in other Holiday Inn Express hotels, a change in menu would have been nice. We were only there for a quick night's rest and breakfast and were pleased with the service we received. While I did show the desk clerk my Rewards Card, no mention was made of my membership. November 17, 2013
Rated 5.0 out of 5.0 by Great location and service My son and I were in Vestal to visit SUNY Binghamton. The hotel was located close to the university, restaurants, shopping and a movie theater. The front desk staff was very polite and helpful. The room was comfortable and clean. I would definitely recommend this hotel. November 17, 2013
Rated 5.0 out of 5.0 by Great place to stay. Recommend having travel shower cap in bathroom. Extremely fast check in. Hotel lobby and room extremely clean. Very comfortable. Will definitely return. November 14, 2013
Rated 5.0 out of 5.0 by Just a great place to stay! I've stayed at this establishment 4 times now, it's a stop for me on my trips from Long Island to Buffalo. The rooms are always kept very well, the staff is very attentive, and the Breakfast Buffet is great and ends up saving us a lot of money. You might save a few bucks at a cheaper place but in the end its not worth it. My 2 year old twins love running around in the large rooms and the staff always gets me what I need for them. I'd highly recommend staying here. October 23, 2013
Rated 5.0 out of 5.0 by Great Experience The check-in staff person was extremely courteous and helpful. The room was great and I had enough towels!! i would recommend this for everyone. The exercise room was also clean and well maintained. There was a variety of equipment available. October 18, 2013
Rated 4.0 out of 5.0 by Clean and Comfortable Clean and comfortable rooms. The hotel feels like home. October 17, 2013
Rated 5.0 out of 5.0 by Very nice hotel This is very nice hotel. The rooms was very big and clean. Staff was pleasent. I didnt go to the pool. Breakfast was OK October 16, 2013
Rated 5.0 out of 5.0 by Great location This hotel location is really good. It is very close to a lot of stores and restaurants. My main reason for my stay was because I was visiting universities. I had visited Cornell University (an hour away from hotel) in the morning, checked-in room at night; the front desk was really nice and gave me bottled water and cookies!! Room was clean and comfy. There was free breakfast in the morning. Checked out afterwards and went to visit Binghamton University (2 minutes away) Definitely getting a lot of value for what you're paying for! October 11, 2013
Rated 5.0 out of 5.0 by Home away from home Binghamton is my hometown and this location is excellent to visit all of my family from Vestal to Chenango Bridge. Staff is always friendly on check-in and hotel is clean and comfortable. Will always stay here when I'm in town. October 9, 2013
Rated 5.0 out of 5.0 by Great Hotel. Wednesday night Manager's reception excellent This is my favorite HI Ex in New York State (I've stayed at a lot of them#. Stay on Wednesdays for free food and drinks at the manager's reception. They also have the best breakfast of any HI Ex #and other hotel chains) I've stayed at. They take the standard HI Ex breakfast and kick it up a few notches. The quality seems better and they seem to take pride. October 2, 2013
Rated 5.0 out of 5.0 by Very clean and great breakfast Located in an area that has alot of choices for shopping and places to eat. Enjoyed our stay and would stay here again. September 29, 2013
Rated 4.0 out of 5.0 by Comfortable Bed, Good Service, The Baby enjoyed his crib. The overhall service was very good. I will refer, to friends and family The staff was helpful. I will return as early as November. September 25, 2013
Rated 5.0 out of 5.0 by Great hotel This is one of the best Holiday Inn Express hotels that I have ever stayed at over the last 15 years. We arrived in the middle of a tremendous thunderstorm, rather wet and bedraggled. However, we were immediately made to feel very welcome. It was the manager's night to provide a "Special" and she had organised complimentary Macoroni Cheese. It was a delicious and very welcome meal because the weather was deterring us from venturing out to find a diner. The bedroom was excellent, clean and very comfortable. All the staff were extremely cheerful and helpful and I have no hesitaion in giving them 5/5 for everything. Thank you for a great stay. September 22, 2013
Rated 5.0 out of 5.0 by Great stay! Beautiful room, great breakfast and pool. Close to restaurants and shopping. Friendly staff. September 11, 2013
Rated 5.0 out of 5.0 by NIce New Clean Rooms and Great Front Desk Service The hotel was very nice, exactly what you want when staying overnight and out of town. Upon checkout I came to realize that I had a flat tire on my truck. I never had a need to us the spare tire on my truck and I did not have my owners manual to show how to remove the spare tire. Sherry, from the front desk assisted me with loaning various tools, calling a local mechanic for advice until we finally found the location on the truck that allows you to lower the spare tire from the truck frame. Sherry definitely bent over backwards to assist with helping me get my tire changed. She crawled underneath the truck with me trying to determine what controlled the spare tire to be lowered. This was definitely a "one off" situation. But, I could just imagine how she would have assisted with any other problems. Sherry is a definite asset to Holiday Inn Express ! August 30, 2013
Rated 5.0 out of 5.0 by Great Room;comfortable bed, friendly service We were upgraded to a King Suite as part of the IHG Rewards Club. The room was tremendous, tastefully decorated and loaded with amenities. The King size bed was comfortable, there was a love seat sofa bed, coffee table, mini refrigerator, microwave and coffee pot. There was also a table and 2 chairs, flat screen tv, dvd player and an iron with full size ironing board. We only stayed one night, but this type of room would be great for a few nights. The bathroom was spacious and well appointed as well. Great value, great location. We were very pleased with our 2nd experience at this hotel. August 28, 2013
Rated 5.0 out of 5.0 by Staff was excellent! Enjoyed everything, staff was exceptional and attentive, rooms clean and comfortable. The only thing I would change is putting a partition between the bedroom and living room. August 27, 2013
Rated 5.0 out of 5.0 by Lovely staff, comfortable room This was our second time staying at the Holiday Inn Express. Very pleases with the hotel and staff! No complaints from these customers! August 26, 2013
Rated 5.0 out of 5.0 by Consistent Excellence This is my 2nd stay here and as the 1st time it was excellent. Desk staff is so accomodating and pleasant. August 25, 2013
Rated 5.0 out of 5.0 by very accomodating Room was comfortable, great it had a fridge WITHOUT all those thing you don't want in it anyway. Maid service was friendly and on point. One thing, the pillows are too tall for average persons neck. You could not use them for sleep, only for propping yourself up. August 21, 2013
Rated 5.0 out of 5.0 by Comfortable room and friendly staff We have never stayed at this particular hotel when visiting our home town, but what a nice surprise! We had such a nice stay here... comfy room and beds, friendly staff, hot breakfast , and close to restaurants and shopping. We would definitely like to stay here the next time we are in town. August 13, 2013
Rated 5.0 out of 5.0 by Wonderful Service It is always a pleasure to stay at this hotel. The rooms are clean and comfortable. The staff are very welcoming and insure your stay is the best it can be. The Manager's Party on Wednesday nights is always fun. Recently I left a pair of glasses in the room. Laura went out of her way to help me, once I returned home and realized I had left the glasses behind. Laura took care of mailing the glasses to me and they promptly arrived safe and sound. Just one example of how the staff at this hotel go out of their way to make sure all guests needs are taken care of. August 12, 2013
Rated 5.0 out of 5.0 by clean, comfortable,friendly We stayed here on our way to our destination and then because of the excellent experience stopped in for a night on our return trip. August 10, 2013
Rated 5.0 out of 5.0 by NO complaints !! We have stayed here a few times with no complaints.... Everyone is so friendly, it's a beautiful, clean and very well staffed hotel. Thank you !!! August 10, 2013
Rated 5.0 out of 5.0 by overall experience Staff were very friendly and helpful. Breakfast was very good. Many choices and very fresh. August 8, 2013
Rated 5.0 out of 5.0 by Clean rooms & pleasant staff I would recommend this hotel to everyone. The staff was kind and curtious. The room was immaculate. Very clean and very nice. Will be visiting again soon! August 2, 2013
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