Rated 4.4 out of 5 by 58
Rated 4.0 out of 5.0 by SaratogaTwo Nice place but can be noisy
We stay here often when visiting relatives and have found it to be consistently good. The only drawback is that the hotel is frequented by youth sports teams fairly often. Generally the staff assigns the groups to one wing. But, if you have the room over the swimming pool (215-217 area) be prepared for whooping and hollering transmitted well past 10 pm from the echo chamber below! Some fixtures in the bathroom are showing their age as well (drooping shower curtain rods) but the property overall is clean and quite comfortable and also in a good location. The staff are usually very friendly and helpful.
December 3, 2013
Rated 5.0 out of 5.0 by jccd01 clean, comfortable, great value
Came to the area for a wedding-two adults and two teenage boys. The room was clean and comfortable. The staff was excellent, going so far as to put us in a wing which was away from the hockey team of 8 year olds. When I forgot my cosmetics at home, the staff not only drew me a map of directions to Wal-Mart, the also told me what aisle to find cosmetics in.
The breakfast was wonderful. A great many choices, and an excellent staff, who kept the items well stocked, the service area clean and were pleasant to chat with. The pancake machine was a novelty that looks like a fax machine that puts out fresh little pancakes.
Would recommend this Holiday Inn Express.
November 3, 2013
Rated 2.0 out of 5.0 by GPRS1 Front Staff
The weekend staff was great and helpful. Monday morning, I had the worst experience ever with a desk staff. Traveled for 25 years and never had an experience like this. For that reason, I would never stay here again.
November 1, 2013
Rated 5.0 out of 5.0 by mabes Great stay. Highly recommend this Inn
Had a great stay at this Holiday Inn in Victor. Staff were great and professional. The room was comfortable and large for two people. King bed was comfy. Two ladies working the breakfast were very proficient and pleasant. We would recommend this Inn to anyone. Speedy check-in and check-out with very hospitable staff.
October 23, 2013
Rated 5.0 out of 5.0 by Katywilly Nice hotel stay
Staff was Very friendly
Room was comfortable and quiet.
One of the better HI Express
October 8, 2013
Rated 5.0 out of 5.0 by richlisa43 One Night Stay
The stay was very nice and relaxing, however breakfast was not very organized and there was no where to sit. The service staff seemed like they did not want to be there.
October 2, 2013
Rated 5.0 out of 5.0 by Tina45 very clean & comfortable
This hotel is very clean and easy to get to. Enjoyed our stay and would go there again if the need be. The only thing I would recommend is that they get a telephone book with white pages for home numbers. I needed to get in touch with my friend, went to the desk, no phone book available. Not all of us have a cell phone or computer.
October 2, 2013
Rated 5.0 out of 5.0 by AAZ3RD Better than expected!
We found this hotel much nicer than we expected. Our room was very spacious and clean upon arrival. The bed was very comfortable and there was a pillow selection in case you prefer firm or soft. The shades dimmed the room to almost pitch-black in the middle of the day. The air conditioner cooled the room down quickly and was not very loud.
Their website says there is a continental breakfast but we were very surprised to come downstairs to scrambled eggs, ham, sausage & biscuits and a pancake station. There was also plenty of juices, cereal and pastries.
Overall, I would definitely stay in the hotel the next time I gad to visit the Rochester/Victor area.
October 1, 2013