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Rated 4.5 out of 5 by 186 reviewers.
Rated 5.0 out of 5.0 by Great service My 8th stay here. As always Mr.Bennet and his staff provided service with a smile,clean comfortable room at a great rate. I highly recommend staying here when visiting the Rochester area. April 15, 2015
Rated 5.0 out of 5.0 by Great experience Our stay at the Holiday Inn Express and Suites Rochester-Victor was wonderful! The staff was extremely friendly and accomodating to our two children. Everything was very clean, and the breakfasts each morning we delicious. April 14, 2015
Rated 5.0 out of 5.0 by Wonderful location, friendly staff Gave us an upgrade, internet was great, room clean, quiet setting, nice people. Newspaper waiting for us early am.., and all was wonderful there. good value if you are in the area, looking for a room. April 13, 2015
Rated 4.0 out of 5.0 by Comfortable bed Overnight stop on the way to NYC. Got a great night's sleep. Love the consistency of HI Express. April 6, 2015
Rated 5.0 out of 5.0 by Good hotel with helpful staff I had to leave early and enquired about some breakfast being available at an earlier time and it was sorted without any problems ! April 2, 2015
Rated 5.0 out of 5.0 by Quick And Convenient Just off of NY Thruway I-90 and I-490 this hotel is Convenient. There are local restaurants and shopping available nearby. March 30, 2015
Rated 5.0 out of 5.0 by Great experience This is a great hotel if you want a clean comfortable place to stay in Rochester - just book it. I am not a fan of what was offered for the breakfast though, all stuff I don't eat. I just want some simple natural foods. Everything was overly processed - usually there are a few good options - but nothing here. Service was great and easy access to everything we needed to do. March 30, 2015
Rated 4.0 out of 5.0 by Excellent Staff We stayed at the HIE for a girls getaway. The hotel was clean and the staff were absolutely excellent. There are only three things that the hotel needs to improve. The walls are very thin and you could hear people in the hallway. As well, we were on the main floor and you could hear the people in the room above us as they walked about. The second item that needs improvement is in that the breakfast food, in particular the automatic pancake maker really isn't very tasty. It was hard to even cut through the pancake and they felt like you were tasting rubber. I prefer the waffle maker, but I understand why there wasn't one available. They can be messy and take a couple of minutes longer to make, which can cause backlogs in guests trying to use it. The last item is that there was no hot tub. We had brought our bathing suits as we wanted to use the hot tub after long days of shopping to ease our achy bodies. Having stayed in several HIE this hotel is a bit behind due to the above three. But, the staff were absolutely so helpful and accommodating. They are the reason I would stay at this particular HIE again. March 29, 2015
  • 2015-04-17T11:40:12.475-05:00
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