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Rated 4.5 out of 5 by 35 reviewers.
Rated 4.0 out of 5.0 by Clean, quiet, convenient Quiet and convenient. Nice staff. No worries staying here. February 22, 2014
Rated 5.0 out of 5.0 by Enjoyed my stay Sir: I had a great time staying in Victoria-the staff of the HI were excellent in helping me in any way they could. I will definitely stay there again... February 10, 2014
Rated 5.0 out of 5.0 by Nice and Comfortable HIE I stayed at this location for 15 nights over the course of three weeks. It is a nice HIE. I'm a platinum member and stay in more than my share of locations and I would rank this one in the top 25% of HIE's. The location was always very clean and the staff helpful. One point that needed improving was their elevator. In the first week of my stay, I made a comment to the staff that the elevator was making some pretty loud noises while it traversed floors. I was told that the elevator company had been contacted to fix it. During my third week there, with the noises getting louder, I asked about it again, and was told that the serviceman had been there and told them that it had something to do with moisture in their hydraulic fluid and couldn't be fixed. I told them that I believed that to be nonsense, since I believe I would be seeing the same thing at many other locations with high humidity. Before I left, the elevator had even started to shudder while travelling down in it. I hope they get this fixed soon, since it takes away from a rather nice property. This site has started the practice of not giving platinum members the customary gift upon arrival, but instead giving you 500 extra points. I'm neutral about whether I like this or not, but thought that other platinum members might want to be aware of this. Oh yes, one thing I also really liked about this location was the proximity to Starbucks! It was very close and made it easy to get my usual coffee fix from there in the mornings. January 28, 2014
Rated 5.0 out of 5.0 by Easy in, lovely and comfortable. Newer hotel. Victoria is a lovely city! Easy to find our way to this hotel which met all our standards for comfortable travel. The room was very clean, comfortable bed and linens. Sound sleep came easily. The kind of inn you want to find when traveling! January 3, 2014
Rated 5.0 out of 5.0 by Comfortable Christmas Stay My wife and I stayed at this familiar hotel on both Christmas Eve and Christmas nights. Even though the staff obviously wished they were home with their families, they did not show it one bit. My hats off to the professionalism shown by all employees on duty during the holiday season. December 30, 2013
Rated 5.0 out of 5.0 by Friendly The staff were all very friendly, and helpful. Highly recommend this Hotel. December 24, 2013
Rated 5.0 out of 5.0 by Very accommodating Mr Patel was kind enough to reserve a corner room to fit a roll away bed since all the suites were booked. The rooms were clean. The breakfast was good. December 4, 2013
Rated 5.0 out of 5.0 by Clean and Comfortable and Very Friendly Staff We arrived late in the evening and were greeted by a friendly gentleman at the desk. He got us checked in and made sure we had everything we needed (including dinner recommendations for late dining). The foam mattress took a little bit to get used to, but then was very comfortable (I wish I could take it home). The room was very clean, and I enjoyed having a fitness room as well since I try to hit the treadmill even on vacation. And, since breakfast is important, I appreciated having a continental breakfast. The cinnamon rolls were fantastic, and there were several creamer versions instead of just powder (so I spent a little more time on the treadmill to compensate). I would highly recommend this hotel for the very friendly and helpful staff, the clean and comfortable rooms, and the location being close to Navarro and the mall. December 3, 2013
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