Rated 4.5 out of 5 by 93
Rated 5.0 out of 5.0 by Kreee Cousins weekend
Beautiful hotel with very easy access to interstate. Rooms are great. Beddings and pillows are very comfortable. Breakfast is the best. Lots of choices.
January 20, 2016
Rated 4.0 out of 5.0 by Amazing Chuck There customer service was excellent.
We had an odor problem in our room, they offered to change our room but we had already unpacked our belongs and thought it would get better. They even gave us stuff to help neutralize the smell.
We had to leave and had hoped when we got back the odor would be better.
The staff was still doing everything they could to help us and was so very kind to us.
When leaving the next day we where ask about our stay and we relayed our concerns about someone else staying in that room.
Again being very kind and apologic.
The room was very clean and nice, the bed was good sleeping and the breakfast food was good. But we really didn't eat much we had to go to a funeral.
January 3, 2016
Rated 5.0 out of 5.0 by wearytraveler55 Great service and very clean.
We stopped on our way from Florida to Texas for the night. Was easy access off of I10. Nice spacious room and was very clean.
December 22, 2015
Rated 1.0 out of 5.0 by WAF7 Don't waste your money......
I grew up in Beaumont, live in Dallas and have family in Vidor. I've stayed at this hotel 3 times over the past five years when visiting family and I must say, it gets worse every time. There were no yogurts or little milk cartons for breakfast; only a pitcher of 2% milk. The gravy was as thick as paste, the bacon was as limp as wet noodle (not crisp at all) and the fruit wasn't any good either.
The bed was soft and comfy; I slept well.
There was no ironing board in my room so I had to iron my shirt on the arm rest of a lounge chair in my room.
I notified the staff on our way out and when we retuned there still was no ironing board in my room. I said forget about it and wore a wrinkled short.
I am a Spire Elite Priority Club member and I almost always stay exclusively at Holiday Inn Expesses but I won't be visiting this one any more. I'd rather make different araingemnts the next I visit my family in Vidor.
Although the staff was very polite and friendly, I feel like this last stay just wasn't what I'm used to when staying at a HIE.
December 15, 2015
Rated 5.0 out of 5.0 by Tonju3 Great service
Great service and comfortable staff very nice. Would stay here again if in the area.
November 29, 2015
Rated 5.0 out of 5.0 by Business_Traveler_2016 Comfortable bed - Good night sleep
clean room, sheets and towels
November 24, 2015
Rated 5.0 out of 5.0 by KES56 Overall
Our stay there was fabulous other than the room smelled a bit of must and meldew due to the amount of rain you have in that area. Other than the smell the room was a perfect size, we did have a lite out when we first walked in the room but I totally forgot to let someone know. We were there for a wedding and not in the room that often so the lite didn't really bother us.
November 4, 2015
Rated 5.0 out of 5.0 by ECL15 Relaxing atmosphere and comfortable bed and pillows
The hotel is very nice. The front desk personnel were nice and polite. We were able to sit in the breakfast area in the evening and enjoy our visit with the family. Very relaxing atmosphere.
October 14, 2015