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Rated 3.6 out of 5 by 19 reviewers.
Rated 3.0 out of 5.0 by villahermosa stopover Room was not ready at 4pm. Ok hotel for a short stopover. Chilli's restaurant on site. February 16, 2014
Rated 4.0 out of 5.0 by Very early charge on my credit card 48 hour before I arrive to hotel...The total amount of my booking has been charged on my credit card . Even I am a gold member. I have been complained since two years ago... I need to go to Vellahermosa for buissness frequenly... Something similar was in december with Crown Plaza Villahermosa and Holliday Inn Puebla. It is really incredible and it is not good for IHG. January 30, 2014
Rated 4.0 out of 5.0 by Easy access from highway and great staff This hotel has easy access off the highway but far enough away so it's quiet. The staff is very friendly and helpful. Big bonus is the Chilis just outside so if you are road weary and don't want to drive around to find dinner this is a great choice. Great breakfast also. January 5, 2014
Rated 5.0 out of 5.0 by Good location away from the highway This was the 4th or 5th time I have stayed at this hotel . The parking is on site and safe for travelers like myself . There is a Chilis restaurant on site and 3 more good restaurants nearby .The breakfast was very good and more than enough choices . The staff was very friendly and spoke English very well , my Spanish is limited so this was very helpful . I will continue to stay here on my travels . December 30, 2013
Rated 3.0 out of 5.0 by bad service I had trouble checking in to the hotel it was at night and the staff spoke very little english, the next day even the day shift workers spoke little english. The hotel could not change my american dollars to mexican money. In the morning the breakfast should be ready at 6 most of the time they were late around 6:45 to 7 before they had any food ready. I ended up checking out after 3 days of a 2 week stay and moved to another IHG hotel group hotel chain December 6, 2013
Rated 5.0 out of 5.0 by Great rooms in the 4th floor! I love the beds! the best thing in the hotel, they were so good that they should tell me what brad and type is the mattress... nice 4th floor for VIP people with snacks in the afternoon also. November 14, 2013
Rated 5.0 out of 5.0 by Great staff !! If your in Villahermosa area, this hotel has everything you need. Great location, very friendly and helpful staff, rooms are clean and new. The service on the 4th floor is the best !! October 29, 2013
Rated 4.0 out of 5.0 by Good place while bussines Excellent hotel with great location, near to variety of oil related companies and great access to airport. Nice hospitality reflects south Mexico people and traditions September 9, 2013
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