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Rated 4.2 out of 5 by 56 reviewers.
Rated 4.0 out of 5.0 by Very Acceptable This stay was for a business trip, so amenities such as a small wet bar, refrigerator, microwave along with several packets of sealed plastic utensils were greatly appreciated!. The breakfasts were okay, and everything was cleaned very quickly when a table was vacated. Bed was comfortable, and sleep quality was not affected by extraneous noise. I would recommend this to any of my colleagues visiting our nearby facility. February 22, 2014
Rated 1.0 out of 5.0 by the staff is terrible they are rude unfriendly unhelpful and not trained in my opinion when you have terrible service and a staff that goes out of their way to be unfriendly and unhelpful that supersedes a great property. I would never stay here again. when I complained to management as well as Central Reservations customer service I never got a call back at all. Don't stay at this propertzzzy February 4, 2014
Rated 3.0 out of 5.0 by Horrible Night I stay at this location 8-12 times a year. I'm a Platinum member and I get stuck with a room right next to the elevators. What a way to treat your loyal customers. Listening to elevator hydraulics all night is not conducive to A good night's sleep. RM 122 needs to be converted to storage. If you stay at this location please make sure re you ask for a room away from the elevator February 2, 2014
Rated 4.0 out of 5.0 by Stay Review The staff was very friendly and responsive to our needs. The rooms were laid out well and very clean. The only issue was the water saving toilets. We had rented three rooms and all of the toilets had to be flushed three times for each flush. We wasted a lot of water. January 7, 2014
Rated 5.0 out of 5.0 by My Stay at the Express Thank you for your hospitality and service. I felt really good staying in the hotel and safe. See your soon. December 18, 2013
Rated 5.0 out of 5.0 by Not what I expected!! As a corporate business traveler, I have stayed in many many hotels. (Over 200 nights a year). The room I was in was very well designed, clean and just simply awesome!!! The staff was superior and extremely helpful and courteous. It was a pleasure to stay the 8 nights that I did at this hotel. Excellent, excellent, excellent property!!! December 11, 2013
Rated 5.0 out of 5.0 by best staff The staff here is very nice and always smiling, also very helpful. The pool and gym areas were very clean and my room was also. November 21, 2013
Rated 5.0 out of 5.0 by Great Staff they were very pleasant! Great Location next to the Cumberland Mall; Staff was great.... Would have liked a little store to buy food instead of a vending machine but overall a great place to stay. Highly recommend it! November 12, 2013
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