Rated 4.3 out of 5 by 426
Rated 3.0 out of 5.0 by tired in Virginia no sleep
the incident in the room next door was upsetting. Once we were awakened, we could not return to sleep. The fighting and yelling stopped, but there was still noise and having heard the fight, it was hard to return to sleep.
I predicted that the next night the people would come in late having been drinking so we asked to be moved to a new room, but the hotel was full.
The incident was out of the control of the staff, but impacted our stay non the less, as we had to be up early all three mornings and were in a conference, and were really tired due to the noise both Friday and Saturday nights.
May 4, 2015
Rated 5.0 out of 5.0 by Honey1950 good experience
no complaints. Our stay was pleasant, clean room, friendly staff.
April 26, 2015
Rated 5.0 out of 5.0 by TQ285 Great Place to stay
Enjoyed our family visit to your hotel. Wanted to stay an extra day after a family wedding and your hotel was a great place to stay
April 24, 2015
Rated 5.0 out of 5.0 by Captain1010 Great place and great staff
We had a great experience and a great stay at your facility. Drew at the front desk helped me out with everything including recommending me to certain things.
April 23, 2015
Rated 1.0 out of 5.0 by gojr88 Poor management
Below was may first review. It's very sad the management did not reach out to us and address these issues. I'm very disappointed!
Pool COLD, very very small hot tub, mattress not able to get a comfortable sleep. Lots of goo breakfast food need more fresh fruit, yogurt etc.. more oatmeal toppings. House keeping in room was spot on, front desk a joy. Could not sit near the patio door to watch the view it leak cold air so bad you froze. We were on 8th floor and there were large rolling bins of laundry in hall they never moved bad look. Our floor had no ice i don't think it worked. The ceilings water leak dripping into the pool was disgusting. Of all the hotels on the strip sorry we stayed. Wish refund! if that tells you a rating.
April 19, 2015
Rated 5.0 out of 5.0 by Ljfhl Comfortable beds. Friendly staff. Met all our needs
We were there during the time of construction next door. But even with that goi g on we had a pleasant stay. The staff was accommodating and attentive to everything we needed.
April 18, 2015
Rated 5.0 out of 5.0 by trina63 Great night
Everything was great! From check-in to check-out. The room was clean and comfortable.
April 17, 2015
Rated 5.0 out of 5.0 by road man 2015 comfortable stay
i arrived to check in late and tired your team were very patient and helpful and i am looking forward to the same service as travel across Europe this year. London, Manchester, Newcastle, Scotland.
PS. your Newcastle Uk. location needs a better road level signage it's not quit visual from driving position.
April 16, 2015