Rated 4.2 out of 5 by 334
Rated 3.0 out of 5.0 by Wilkanoid Website needs to reflect actual facilities
I booked a 1BR 2QUEEN suite with this property -- selected precisely because the website showed it. This is why I selected the property -- most suites have two doubles or one King. The front desk tried to tell me that all their suites have two doubles or a king. I didn't argue, but went back to check and the website clearly shows 2 queens for what I booked.
In addition to the misrepresentation above, I also take exception to the professional photo of the pool -- deliberately taken with a lens and at an angle to make it look very large, which it was not.
It would be good if this review actually makes it to the hotel website, but even better if management rectifies these misrepresentations, whether or not they are deliberate.
On the plus side, the staff was friendly. I would not fault them for the points above, as these are management/corporate issues.
April 24, 2014
Rated 5.0 out of 5.0 by RobB1111 Great Place
From prompt room cleaning to easy beach access, this was a simply wonderful experience.
April 17, 2014
Rated 3.0 out of 5.0 by PROUD AMERICAN Typical
Nothing special nice to be next to the ocean. Parking was a pain was not enough and people are rude(not hotels fault people are rude) Hotel not real clean and jacuzzi was broke the whole time we where there hard to believe in this day and age couldnt be fixed in three weeks time. Hotel not real clean but have learned to travel with lysol wipes and spray as well as detergent to clean with. Hotel should be fine for most people considering how much we have lowered our standards in this country. Instead of demanding that others raise there standards to meet ours we have lowered ours to meet theres. only recommend this hotel because I am sure the rest are the same. PLEASE BRING BACK AMERICAN PRIDE
April 16, 2014
Rated 4.0 out of 5.0 by DDGA Bed fair, great service
Nice ocean view and waves are great to hear. Room ok. Kleenex in bathroom were stale and bottom of box wet and stuck to counter. Lots of teenagers. Overall a good place. Staff great!
April 12, 2014
Rated 5.0 out of 5.0 by ShellBass one slight issue
We stayed here 2 nights and loved everything about the facility.
We had an issue but management as well as front desk staff was very helpful and apologetic.
March 10, 2014
Rated 5.0 out of 5.0 by Deemee Registration staff
Upon arrival the man at the desk was very welcoming and engaging and provided very helpful information about restaurants. All of the staff were always gracious including the breakfast room staff.
February 24, 2014
Rated 4.0 out of 5.0 by Countryside Gymnastics at the Beach
Excellent service by the staff when an erroneous charge was discovered on our bill. No hassle in clearing the issue up. My two gymnasts enjoyed the pancakes and the heated pool. Oceanfront view was fabulous.
February 21, 2014
Rated 5.0 out of 5.0 by akw007runner Always a Wonderful Stay here
Stayed here for both business and pleasure now at least 4 times. Staff is very friendly, the hotel is kept very clean, gym room is great (lots of equipment), pool and hot tub area are wonderful. And they always recognize IHG rewards members with great gift options.
January 30, 2014
Rated 5.0 out of 5.0 by ayen13 wonderful hotel and location
we were passing through, but if we were to return, it would be to see the christmas lights on the beach and we would absolutely stay at this hotel again.
January 17, 2014
Rated 5.0 out of 5.0 by JulieandDennis2013 Outstanding Staff and Hotel
We couldn't have asked for a better hotel to stay at. We chose Holiday Inn Express because we love their continental breakfast and the cleanliness of the rooms/facility that we have always received; when staying at one. This particular one has topped all of the rest. It was very easy to find, in a perfect location,and the staff were incredible and extra sweet! All of that together created an extra special vacation for us and when we visit Virginia Beach again, this is where we will be staying! 2 Thumbs up! Keep up the great work!
January 5, 2014
Rated 4.0 out of 5.0 by Oceanfront73 New Year's stay with kids
Enjoyed he stay and would recommend. The hotel was clean and convenient. Pool was small but made our two kids happy. Breakfast was good and you can over look the boardwalk while you eat. No microwave in our room but didn't need one. Virginia Beach has really been "cleaned up" or modernized. Will come back.
January 5, 2014
Rated 5.0 out of 5.0 by sabi0398 Beautiful Christmas Lights
We stayed in this hotel second time , and both time we had a great time. Will stay there again.
January 2, 2014
Rated 5.0 out of 5.0 by DBF1 Another great Thanksgiving experience
We have spent the weekend following Thanksgiving here for the past three years. The staff has always been excellent and the breakfast fine. We appreciated the upgraded room this year as a Platinum member.
We always enjoy watching the cars driving on the boardwalk to admire the Christmas light display. It's even more fun to sit on the balcony and enjoy the show
December 24, 2013
Rated 5.0 out of 5.0 by Edward1953 Our Stay at Virginia Beach
Really enjoyed our stay at the Holiday Inn Express. Though the weather was less then to be desired, the stay at the hotel was great.
In town for the Frosty surf and and Santa Run. Hotel was nice, staff was excellent, entire hotel staff was genuinely friendly and accomidating. Rooms were clean and comfortable. Breakfast was great and breakfast staff was very accomidating. Indoor pool was a great relief to the bitter cold, Our 2nd stay here, but not our last,
December 11, 2013
Rated 5.0 out of 5.0 by Jerry2282 Great view, great breakfast
Got in early, Room a little small for 4 people. great breakfast with good choices.
December 9, 2013
Rated 5.0 out of 5.0 by StanfordMD Highly recommend the King Suites
Professional obligations brought me to VA BCH for a week. The hotel staff were very accommodating to my numerous requests and made my off time relaxing and quite enjoyable. Definitely would stay in this hotel if future travels bring me to this area.
November 19, 2013
Rated 5.0 out of 5.0 by pandafan Great hotel
The pool wand jacuzzi were terrific and the hotel is located right on the beach. You can walk on the sand or the paved path just out the back door of the hotel. We'll be back.
November 17, 2013
Rated 5.0 out of 5.0 by SoftballGal Memorable Experience
We visited the Holiday Inn Express Oceanfront as a group. The staff was very welcoming throughout our stay. Rooms were nice. Great Value! Would stay here again!
November 15, 2013
Rated 3.0 out of 5.0 by paolita Too pricey for what it was
First of all let me say that the photos on the website are very deceiving. The pool area especially looked much bigger and better than it actually was. The jacuzzi was dirty!!! The rest of the hotel was just ok. The breakfast was not that great, lacking fruit (there were only some oranges) and variety. The room and beds were comfortable but it was very easy to hear into other rooms. If the rate had been less may have been more satisfied. Liked the free wifi and the location.
November 14, 2013
Rated 5.0 out of 5.0 by Brian321654 Great service
Staff were AWESOME!!!! Room was great, will book again!
November 13, 2013
Rated 3.0 out of 5.0 by GloRon Not Bad But could Be Better
The view of the Ocean was great. The space and roomy was great.
We had no bath mats to use after our shower and no utensils for the kitchen. Very few wash clothes and towels.
It was during the off season and I realize some rooms are not being utilized but the room was dusty.
The exercise room was clean and neat. The breakfast was good.
The value was in being on the beach.
November 13, 2013
Rated 4.0 out of 5.0 by jenah1077 Hotel in need of upgrades
We enjoyed our stay. I would only recommend replacing older fixtures and furniture. Though the room seemed clean enough, the age of the hotel was evident in the wear of the carpet, bathroom linoleum, and paint.
November 7, 2013
Rated 5.0 out of 5.0 by vikingmom61 Awesome Hotel!!!
My family and I came to Virginia Beach Nov. 1-3 for a wedding of a family member. We were extremely happy with this hotel. The staff was very friendly and helpful. The rooms were very clean and comfortable. We enjoyed being able to go out onto the balcony and see the ocean. The breakfast was very nice as well. There were many breakfast items to choose from. This was our first time to Virginia Beach and we had such an great time. We have decided to come back for our summer vacation in 2014 and stay at this wonderful hotel. Thank you for making our stay with you a wonderful experience.
November 6, 2013
Rated 4.0 out of 5.0 by DeeC57 good overall experience
Came down for a nice get away weekend with my husband. We are Holiday Inn Express members and have stayed at multiple locations. We found this VA Beach location less accommodating than others. Upon arrival, desk attendant was matter- of- fact and not friendly. We received 1 plastic water bottle as recognition for our membership (not even one per person). At least on Long Island, NY we received filled water bottles per guest.
The air conditioner in the room was not working properly, but must say we had a great view from the 10th floor.
Breakfast was a bit disappointing with long lines and dirty tables. The coffee tasted like it had been there all night.
Willing to give a second chance and hope for improvements.
October 30, 2013
Rated 5.0 out of 5.0 by Joker74 Great hotel
Friendly staff, clean and comfortable rooms. With a suite, it was nice to have both, an ocean view and a city view from different ends/rooms of the suite. Will stay here again. Book early, because they were sold out the night we stayed.
October 24, 2013
Rated 5.0 out of 5.0 by Merlie Loved Virginia Beach and this hotel
Wonderful location. Beautiful beachfront facility. The room was very comfortable, clean and roomy with enough amenities to make our stay easy and relaxing. You could easily park your car and not move it if you chose to stay several days. Everything is within walking distance. Our stay here made our Virginia Beach trip a huge success. Loved it and will stay here if ever in Virginia Beach again.
October 20, 2013
Rated 3.0 out of 5.0 by Adams5 Ok, but dated and not overly clean
The bathtub had to be cleaned again after we arrived. The furniture and carpet,etc was dated and worn out. Beds were comfortable. Small parking lot.
October 17, 2013
Rated 4.0 out of 5.0 by SLA7 16 hr getaway!!
Excellent service and appreciated the late check out since we arrived late the night before.
October 12, 2013
Rated 3.0 out of 5.0 by daruce comfortable with wonderful view of the ocean
Our only negative is that our cellphone was taken from our room. It was a tracphone with prepaid minutes and it was on the dresser top throughout our stay; but was definitely stolen by someone who had access to our room.
October 6, 2013
Rated 5.0 out of 5.0 by jba123 Clean, comfortable, convenient!
This oceanfront hotel is convenient to I-264. Clean, comfortable beds. Balconies facing the ocean and boardwalk. Great for a vacation and for work. The rooms feature a desk so when there for work you have a nice work space. Good amenities. Includes hot breakfast.
October 3, 2013