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Rated 4.3 out of 5 by 547 reviewers.
Rated 5.0 out of 5.0 by great view had a good stay on the beach. walk to all the shops close to where we wanted to go..front desk employees were very helpful. October 4, 2015
Rated 1.0 out of 5.0 by Surprise Anniversary Getaway We came for the weekend of 9/18/15-9/20/15 for a Anniversary Weekend for just the two of us. When we arrived to check in, I was not greeted as a IHG rewards member at all. When we got up to our room, 1008, we were greeted with sand and dirt all on the floor! Getting into our room was yet another dissatisfactory experience. There were smudges on the door to the balcony, there were bird droppings on the balcony, the carpet was torn away from the AC unit to name a few. When we turned on the AC unit, it barely got cold at all!!!! I called down to front desk to see if there was a option to purchase movies through the room, when asked, the staff member was rude and said he didnt know and hung up on me. When I got ice from the 10th floor ice machine, there was a screw missing on the top door. Being a general manager in training back home at a QSR, my curiousity peaked, I opened the door to find significant mold on the ice curtain, both black and tinted orange. Looking at the water distributor, there was considerate mold and slime buildup from the constant running of water to make ice. This was very disgusting and disturbing! When calling down that evening about all of our concerns, I was told someone would be right up to check the AC and clean up the ice machine. We waited another hour, to nothing happening. I checked the ice machine the day we left and it was still not cleaned!! A weekend getaway that we drove 400 miles to get to was to be relaxing and clean, but turned into a disgusting vile place to stay! Not satisfied at all! October 3, 2015
Rated 5.0 out of 5.0 by Great Location Went for the Neptune Fest which was cancelled for the most part due to weather. Location of the hotel and the friendliness of the hotel staff saved the day. No fest, no problem...was still able to walk around the area for a good time! September 29, 2015
Rated 5.0 out of 5.0 by Excellent hotel The hotel is in a very good location. The grounds are kept clean and neat. The pool area is also clean and very well kept. This was our second stay here and we loved it. We like the free morning breakfast, you can eat inside or outside. Hotel staff is top notch and very courteous. We will stay here again in the future. September 29, 2015
Rated 5.0 out of 5.0 by Wonderful Staff I recently stayed 9/26-27/2015 and I had the most helpful staff. I had an issue with another hotel and the Holiday Inn Express Oceanfront were fantastic in helping resolve the issue. Throughout the stay, front desk staff were courteous and the manager was extremely nice and personable. This hotel is my go to hotel when I travel to Virginia Beach and I always try to book there first. Once again, an excellent overall experience. September 29, 2015
Rated 5.0 out of 5.0 by Comfortable room, tough parking We stayed only one night, since we were visiting relatives as part of a longer trip. The room was comfortable and clean, with all the amenities you would expect. The oceanfront view was wonderful, and it was interesting to people-watch from the balcony. The sliding door to the balcony was heavy and showed signs of being what it was, on an oceanfront, exposed to salt. Parking was adequate, but given the layout of the hotel and restricted space, there are two satellite lots, one across the street, one a block away, obviously not as convenient. September 28, 2015
Rated 4.0 out of 5.0 by Staff very friendly and courteous The staff at the check in and out were extremely friendly and courteous. Room was very roomy and close to the ocean - we were on the 9th floor and had a great view. September 27, 2015
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