Rated 4.3 out of 5 by 422
Rated 1.0 out of 5.0 by gojr88 Poor management
Below was may first review. It's very sad the management did not reach out to us and address these issues. I'm very disappointed!
Pool COLD, very very small hot tub, mattress not able to get a comfortable sleep. Lots of goo breakfast food need more fresh fruit, yogurt etc.. more oatmeal toppings. House keeping in room was spot on, front desk a joy. Could not sit near the patio door to watch the view it leak cold air so bad you froze. We were on 8th floor and there were large rolling bins of laundry in hall they never moved bad look. Our floor had no ice i don't think it worked. The ceilings water leak dripping into the pool was disgusting. Of all the hotels on the strip sorry we stayed. Wish refund! if that tells you a rating.
April 19, 2015
Rated 5.0 out of 5.0 by Ljfhl Comfortable beds. Friendly staff. Met all our needs
We were there during the time of construction next door. But even with that goi g on we had a pleasant stay. The staff was accommodating and attentive to everything we needed.
April 18, 2015
Rated 5.0 out of 5.0 by trina63 Great night
Everything was great! From check-in to check-out. The room was clean and comfortable.
April 17, 2015
Rated 5.0 out of 5.0 by road man 2015 comfortable stay
i arrived to check in late and tired your team were very patient and helpful and i am looking forward to the same service as travel across Europe this year. London, Manchester, Newcastle, Scotland.
PS. your Newcastle Uk. location needs a better road level signage it's not quit visual from driving position.
April 16, 2015
Rated 5.0 out of 5.0 by Suseaq Staff
Front desk manager, Zac was extremely helpful and his demeanor was way over normal. He couldn't have done more for us and with such a pleasant attitude. The general manager, Christina also was very pleasant and around . She and the staff were constantly sprucing and taking care of the hotel.
April 15, 2015
Rated 5.0 out of 5.0 by Pirate Girl Nice hotel for the price
The staff was incredibly friendly and helpful. Beds were clean and comfortable. Location was great - close to restaurants and shops and right on the beach. A great view from every room.
April 13, 2015
Rated 5.0 out of 5.0 by guest757 Excellent hotel!!
The ocean view was great. I had no problem booking a room for two nights last minute. Hotel was very clean and staff was friendly. Location was great as well. I would definitely book a room here again.
April 9, 2015
Rated 5.0 out of 5.0 by VaShoregirl Great Hotel
I can't speak enough of this hotel. Zach at the front desk was amazing. Gave us an upgrade without asking and on opposite side of construction, He greeted us every time he saw us in the lobby.. All the workers in the hotel were very friendly, greeting us and making sure our visit was good. The room was amazing, the view was awesome. I will definitely stay at this hotel again and recommend it to anyone that visits Virginia Beach. Thank you for making our stay rememberable.
April 8, 2015