Rated 4.3 out of 5 by 547
Rated 4.0 out of 5.0 by lyonmw Good
Good. I had food and I slept and then I went to bed and I walked up and down the stairs and the view was awesome and it all was cool
October 9, 2015
Rated 5.0 out of 5.0 by gsjs great view
had a good stay on the beach. walk to all the shops close to where we wanted to go..front desk employees were very helpful.
October 4, 2015
Rated 1.0 out of 5.0 by Michael232323 Surprise Anniversary Getaway
We came for the weekend of 9/18/15-9/20/15 for a Anniversary Weekend for just the two of us. When we arrived to check in, I was not greeted as a IHG rewards member at all. When we got up to our room, 1008, we were greeted with sand and dirt all on the floor! Getting into our room was yet another dissatisfactory experience. There were smudges on the door to the balcony, there were bird droppings on the balcony, the carpet was torn away from the AC unit to name a few. When we turned on the AC unit, it barely got cold at all!!!! I called down to front desk to see if there was a option to purchase movies through the room, when asked, the staff member was rude and said he didnt know and hung up on me. When I got ice from the 10th floor ice machine, there was a screw missing on the top door. Being a general manager in training back home at a QSR, my curiousity peaked, I opened the door to find significant mold on the ice curtain, both black and tinted orange. Looking at the water distributor, there was considerate mold and slime buildup from the constant running of water to make ice. This was very disgusting and disturbing! When calling down that evening about all of our concerns, I was told someone would be right up to check the AC and clean up the ice machine. We waited another hour, to nothing happening. I checked the ice machine the day we left and it was still not cleaned!! A weekend getaway that we drove 400 miles to get to was to be relaxing and clean, but turned into a disgusting vile place to stay! Not satisfied at all!
October 3, 2015