Rated 4.2 out of 5 by 233
Rated 5.0 out of 5.0 by WisconsinGirl91 Simply Amazing
Between the great staff, beautiful location and awesome room, I couldnt have asked for a better stay. It was perfect for our road trip, and wasnt too pricey...it was totally worth every dollar
July 28, 2014
Rated 5.0 out of 5.0 by Jay K Excellent...again!
This is our 11th year at this property and it has yet to be a disappointment! We will be back for 2015! This hotel has it all: excellent service, a terrific view of the ocean, and only a few yards from the sand. The staff are amazing and always friendly and helpful! NOW, to those who have posted negative comments...1) this is a beach hotel...and since it is on the beach there will be sand. 2) The hotel offers a free breakfast that is nourishing and delicious. If you come down a few minutes before the dining room closes, yes, there will be a line. 3) On the parking, yes, it's tight, but there is parking and again it is free. As a frequent traveler I stay in a lot of hotels each year. I have also stayed in a lot of beach hotels. All said, if you are looking for a great time, location, and amazing service...and you are realistic in your expectations, you will LOVE THIS PLACE! However, if you are critical, looking for every nit to pick, then you will NOT like it. As for me, I LOVE IT!
July 28, 2014
Rated 1.0 out of 5.0 by LuvRoadTrips Breakfast was the only good thing about this hotel.
Room was not as spacious as shown in the photos of the hotel. People at the front desk was rude and didn't even greet us upon arrival. I had to literally walk up to one of them to tell them we were checking in. I guess looking down on their computer screens was more important. Parking at the hotel was not what I expected. You aren't told till you get there that the lot in front of the hotel doesn't have enough space for all it's guests. So there are two other lots that you have to resort to parking which was a pain since I had little ones with me. The pool was very small...very disappointing! The air conditioning unit in our room made noise every time the air kicked on. The layout of the room had the beds on the side where the cold air blew. So I could feel the cold air all night long. Maintenance was suppose to come fix it, yet the noise was still there. Our room was never cleaned on our first day there. We had to call at 7 pm that night and the girl at the front desk even hung up on me half way through our conversation. How rude! On the following three days, housekeeping came, but they came around 10 am. That had never happened to me before at a hotel. The lady knocked on our door while we were still getting ready. We had to ask her to come back later. This stay was the worst hotel experience I've ever had with Holiday Inn hotels. I would not recommend this hotel to anyone.
July 27, 2014