Rated 4.7 out of 5 by 214
Rated 2.0 out of 5.0 by good by Not happy
I am comparing this Holiday Inn to the two others I stayed at during our trip. No freezer, no shower cap, no pen or paper, no vending machine, I left a wake up call and when I went to ask why no call they said they called and I answered. Did not know my membership status. Did not receive a paper to read.
November 18, 2015
Rated 1.0 out of 5.0 by rj1128 Bad Sevice
I booked my room on line through the Holiday Inn website for two nights. When I checked in the lady who checked me inn was rude and never told about the evening happy hour or anything else. When I received my bill I was charged extra for the second night. When I asked why they said it was due to supply and demand. I told them I reserved the room for one price. They were rude and said that was the way it is everywhere.
I stay out and average of three night a week and no were else has ever done this. They are in WADSWORTH OH, really how much demand can there be? I said there for work but never again even if its part of my territory. If you would like to be treated badly then you should stay there, otherwise look for somewhere else. It says to contact customer service with problems, why, the people at the front desk already made things pretty clear!
November 8, 2015
Rated 5.0 out of 5.0 by superhk2015 Clean and Friendly
Very nice place to stay. The hotelo was very nice and the families were very happy with the hotel stay
November 5, 2015
Rated 5.0 out of 5.0 by 4evermoving Overall great value
Friendly staff, ample parking and quiet. The overall value for the price paid is well worth it.
October 27, 2015
Rated 5.0 out of 5.0 by Gardener1 Business
This is a nice hotel with a very good location for me. The staff is always very friendly. My go to place when traveling for business in the area.
October 26, 2015
Rated 5.0 out of 5.0 by Dick1948 Candy bar
This was a great experience in spite of the fact that the reward for being a rewards member was a small candy bar. Rather cheap I would say.
October 26, 2015
Rated 4.0 out of 5.0 by shellyds Quiet and Comfortable
The hotel was nice and looked new or recently updated. Bed was comfortable, room clean, our only complaint was that the room smelled moldy/musty. The next day someone came in and tried to address the problem but the smell remained. We were only in our room to sleep otherwise this would have been more of an issue for us.
Breakfast was good, staff very friendly.
October 21, 2015
Rated 5.0 out of 5.0 by businesstraveler010 Good value and service
very accommodating staff, good facilities. I-76 road noise can be heard on south facing rooms.
October 20, 2015