Rated 4.3 out of 5 by 80
Rated 5.0 out of 5.0 by Nikki28 Great value
Great place to stay in the DC, MD area. Great location and excellent value
August 12, 2014
Rated 5.0 out of 5.0 by JKN111 Highly Recommend
This location was very clean and comfortable. Great value compared to other hotels in the area. I would definitely stay here again.
August 7, 2014
Rated 5.0 out of 5.0 by Rangers50 Good location in Waldorf
The hotel was well taken care of and the staff was helpful. They have a good location near all the restaurants and shops.
August 5, 2014
Rated 1.0 out of 5.0 by Unhappy wedding visitors never again
Truly unsatisfactory, and complaining to the staff and management only made it worse.
August 3, 2014
Rated 3.0 out of 5.0 by RMRMRMRM Summer time
Softball teams filled the halls. Not a good business hotel in the summer. Room was 79 degrees when I entered at 10 PM and took over hour to cool down. The TV cable was not working on several channels. I like HIE normally, this one was a bit off.
August 2, 2014
Rated 3.0 out of 5.0 by July Visitor Good Experience
Good location. Adequate amenities for the price. We arrived at check-in time (not early) and the rooms were not ready so we had a slight delay. We were told they were sold out the night before and were a little behind. Im not one to be overly dramatic as we had a large group, stuff happens. The staff was friendly and seem to do what they could to us checked-in as quickly as possible so once we got settled in the rest of the stay was fine.
July 30, 2014
Rated 5.0 out of 5.0 by Woody 52 Grest hotel and Great Staff.
Great motel in Waldorf. Greet staffing great ladies at the front desk. Great breakfast bar. Clean well managed property.
Would recommend this hotel
July 26, 2014
Rated 3.0 out of 5.0 by PKS1111 Not terrible, but missing the finer touches.
Bed was comfortable, room was clean. But there were obvious marks in the middle of the walls, furnishings shabby in places....just kind of overall little things. The worst was the fan in the bathroom. It was on the same switch as the light and was so loud that it really bothered me. Pitch black in there without the light, so nighttime bathroom trips were loud and bright. I resent being forced to use the fan every time I turn on the light. Just not what I expect out of Holiday Inn.
July 26, 2014
Rated 5.0 out of 5.0 by leeseldest Wonderful attentive staff
Gigi and John were great. The following morning Gigi even remembered our situation and asked if our family made it in overnight.
The kitchen staff were service with a SMILE. The food was great. A great way to start the day.. It makes a difference to get service from people who are happy to make you happy verses people who are just there to do the bare minimum.
July 24, 2014
Rated 5.0 out of 5.0 by b-ball great breakfast
this is a very comfortable place to stay. great staff very helpful. the breakfast is awesome.
July 24, 2014
Rated 2.0 out of 5.0 by Khaki slacks Never again
Reserved a King size bed, received two doubles instead. Only two bath towels in the room. Moved the ottoman to put my feet up and found someone's dirty drawers. Used the iron in the room to iron my only pair of pants for the evening, didn't know that someone had previously burned something with it. Transferred a stain onto my only pair of khaki pants. Tried to Complain to the front desk lady and she stopped me mid sentence and said let me get the housekeeping manager. A woman in sweat pants and a wrinkled T shirt and crocks came out and asked if she could help me. I said no, I was waiting for the manager. She said she WAS the manager. I left.
Ps right before checking out I placed a muffin in the microwave. It blew the circuit to the room. My wife had to finish applying her make up in the car.
July 23, 2014
Rated 5.0 out of 5.0 by BNBN Great Customer Service Skills
THE STAFF DISPLAYED EXCELLENT CUSTOMER SERVICE SKILLS. I CALLED THE FRONT DESK AT 4AM TO REQUEST AN EXTRA BLANKET AND IT WAS DELIVERED IMMEDIATELY. IN ADDITION, THE ROOM WAS VERY CLEAN AND COMFORTABLE AND THE BREAKFAST MENU WAS THE BEST.
July 21, 2014
Rated 4.0 out of 5.0 Clean room and great location
needed a clean, quiet and centrally located hotel. This met all those needs.
July 21, 2014
Rated 5.0 out of 5.0 by Augustina Best Holiday Inn Express we've experienced
Staff exceptionally helpful and friendly.
Excellent breakfast selection on Saturday.
Breakfast room well managed, never had
to wait for food trays to be replenished.
We always take out bicycles with us.
Indian Head Rail Trail is nearby and fabulous!
Only caveats: swimming pool not heated--OK, but prefer heated.
Had trouble regulating room temperature:
either it was too cold or too hot.
July 17, 2014
Rated 1.0 out of 5.0 by mx racefan LIED TO
Noncaring staff, rooms missing things, inoperative TV and coffee maker...on and on....That place is a.... wouldn't board my dog there..
July 16, 2014
Rated 5.0 out of 5.0 by TTTA Breakfast
Excellent breakfast provided, very good food choices. The area was clean, well stocked and very well managed.
July 15, 2014
Rated 5.0 out of 5.0 by paul-pp nice location and good staff
I had a great experience with my family and travel here once a year. it was great to be recognized by staff even though we only visit once a year. very clean and nice fitness room!
July 12, 2014
Rated 5.0 out of 5.0 by Herb66 Comfortable bed, courteous staff and excellent service
Thoroughly enjoyed stay at this Holiday Inn Express hotel. The mattress and pillows were of very good quality. The air conditioning was excellent. Room was cleaned every day. The most outstanding feature of the hotel is its staff and service. They were very attentive, helpful and professional. Good place to stay.
July 10, 2014
Rated 3.0 out of 5.0 by Jerzgirl disappointing
Bed was comfortable, room was clean, but thermostat did not work nor did the clock radio, and one end of the room, where the two chairs and desk are located, had no light. Not a good experience.
July 9, 2014
Rated 4.0 out of 5.0 by Chrisoldman Business Travel
Hotel was good will be back again over next two weeks already book next 2 stays.
July 6, 2014
Rated 5.0 out of 5.0 by visitor from canada Comfortable Stay, Good Staff, Outstanding Breakfast
Looks fairly ordinary from outside, but hotel is clean, staff very attentive and amazing breakfast.
Very good value for money.
June 29, 2014
Rated 5.0 out of 5.0 by paradone2006 I would stay here again.
Waldorf, Maryland is a town where I have engaged in business on several occasions within the past year. There are perhaps a half dozen national chain hotel properties located along Route 301, the main route that passes through Waldorf. I had stayed previously at two other properties during business trips in Charles County. This was my first stay at the HI-Express-Waldorf. I was pleasantly surprised with my experience and would recommend this property to anyone desiring a break from the road. There are restaurants and services near the hotel's property. Your business will be appreciated at this hotel.
June 28, 2014
Rated 4.0 out of 5.0 by Mary888 Clean hotel, friendly staff
Good location for us. Very nice staff. Room was clean and comfortable.
June 26, 2014
Rated 5.0 out of 5.0 by G- Mo Still amazing
My stay in this property is quite amazing. Everything is great from the room to the staff, an the breakfast is terrific! I would recommend this hotel to anyone. It's outstanding!!!!!!!
June 26, 2014
Rated 2.0 out of 5.0 by Gandrewz Unhelpful Staff
This hotel advertises itself for its shopping, however it is across a 6 lane highway from the shopping mall, when asked how to get to the mall the answer was "drive".
Some of our friends asked if the hotel could call a Taxi, the answer was no, the Hotel would not give our friends the Hotels number to give to the Taxi firm, this forced our friends to use the UK cell phone and to provide the UK cell numbers.
The room was fairly good but the aircon was very noisy.
I am a IHG platignum member I was given a bottle of water and some nuts no choice.
June 25, 2014
Rated 4.0 out of 5.0 by baseballmom7040 Recommended
Hotel was convenient to a variety of restaurants, quiet, secure and clean. Breakfast was very good. Variety of items provided and food was good. Rooms were clean and comfortable, liked having a refrigerator and microwave in room. Hotel staff was friendly and attentive. Nice, family friendly hotel.
June 25, 2014
Rated 5.0 out of 5.0 by jbonrock Guest Stay
The Experience was great. I'd recomend to anyone to stay there.
June 24, 2014
Rated 5.0 out of 5.0 by nickyw86 Comfortable beds good location
I stayed here on business with my family, the room was clean, big and the bed was very comfortable. The women in charge of the breakfast section made my son a mickey mouse pancake every morning, it made him very happy. I enjoyed my stay and i will return when I'm in the area i found it a little pricey and not much parking but over all a nice stay. pool was to cold for me
June 24, 2014
Rated 3.0 out of 5.0 by Esthersbaby69 wonderful beds!
Near restaurants and main highway. Staff very friendly and helpful. Not most updated of hotels but beds very comfortable and clean. You do need to make sure tv works before unpacking if main entertainment. Pool is clean, but small and only a little over 5ft deep. Exercise room has nice variety of equipment and a scale that goes up to 400lbs! Check-in a little slow.
June 19, 2014
Rated 5.0 out of 5.0 by Brown8384 Good room, good service
Everything was good for my stay at hotel. I would definitely go back to that hotel whenever I go to the D.C. area
June 19, 2014