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Rated 4.3 out of 5 by 74 reviewers.
Rated 5.0 out of 5.0 by Grest hotel and Great Staff. Great motel in Waldorf. Greet staffing great ladies at the front desk. Great breakfast bar. Clean well managed property. Would recommend this hotel July 26, 2014
Rated 3.0 out of 5.0 by Not terrible, but missing the finer touches. Bed was comfortable, room was clean. But there were obvious marks in the middle of the walls, furnishings shabby in places....just kind of overall little things. The worst was the fan in the bathroom. It was on the same switch as the light and was so loud that it really bothered me. Pitch black in there without the light, so nighttime bathroom trips were loud and bright. I resent being forced to use the fan every time I turn on the light. Just not what I expect out of Holiday Inn. July 26, 2014
Rated 5.0 out of 5.0 by Wonderful attentive staff Gigi and John were great. The following morning Gigi even remembered our situation and asked if our family made it in overnight. The kitchen staff were service with a SMILE. The food was great. A great way to start the day.. It makes a difference to get service from people who are happy to make you happy verses people who are just there to do the bare minimum. Great location. July 24, 2014
Rated 5.0 out of 5.0 by great breakfast this is a very comfortable place to stay. great staff very helpful. the breakfast is awesome. July 24, 2014
Rated 2.0 out of 5.0 by Never again Reserved a King size bed, received two doubles instead. Only two bath towels in the room. Moved the ottoman to put my feet up and found someone's dirty drawers. Used the iron in the room to iron my only pair of pants for the evening, didn't know that someone had previously burned something with it. Transferred a stain onto my only pair of khaki pants. Tried to Complain to the front desk lady and she stopped me mid sentence and said let me get the housekeeping manager. A woman in sweat pants and a wrinkled T shirt and crocks came out and asked if she could help me. I said no, I was waiting for the manager. She said she WAS the manager. I left. Never again. Ps right before checking out I placed a muffin in the microwave. It blew the circuit to the room. My wife had to finish applying her make up in the car. July 23, 2014
Rated 5.0 out of 5.0 by Great Customer Service Skills THE STAFF DISPLAYED EXCELLENT CUSTOMER SERVICE SKILLS. I CALLED THE FRONT DESK AT 4AM TO REQUEST AN EXTRA BLANKET AND IT WAS DELIVERED IMMEDIATELY. IN ADDITION, THE ROOM WAS VERY CLEAN AND COMFORTABLE AND THE BREAKFAST MENU WAS THE BEST. July 21, 2014
Rated 4.0 out of 5.0 Clean room and great location needed a clean, quiet and centrally located hotel. This met all those needs. July 21, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Express we've experienced Staff exceptionally helpful and friendly. Excellent breakfast selection on Saturday. Breakfast room well managed, never had to wait for food trays to be replenished. We always take out bicycles with us. Indian Head Rail Trail is nearby and fabulous! Only caveats: swimming pool not heated--OK, but prefer heated. Had trouble regulating room temperature: either it was too cold or too hot. July 17, 2014
Rated 1.0 out of 5.0 by LIED TO Noncaring staff, rooms missing things, inoperative TV and coffee maker...on and on....That place is a.... wouldn't board my dog there.. July 16, 2014
Rated 5.0 out of 5.0 by Breakfast Excellent breakfast provided, very good food choices. The area was clean, well stocked and very well managed. July 15, 2014
Rated 5.0 out of 5.0 by nice location and good staff I had a great experience with my family and travel here once a year. it was great to be recognized by staff even though we only visit once a year. very clean and nice fitness room! July 12, 2014
Rated 5.0 out of 5.0 by Comfortable bed, courteous staff and excellent service Thoroughly enjoyed stay at this Holiday Inn Express hotel. The mattress and pillows were of very good quality. The air conditioning was excellent. Room was cleaned every day. The most outstanding feature of the hotel is its staff and service. They were very attentive, helpful and professional. Good place to stay. July 10, 2014
Rated 3.0 out of 5.0 by disappointing Bed was comfortable, room was clean, but thermostat did not work nor did the clock radio, and one end of the room, where the two chairs and desk are located, had no light. Not a good experience. July 9, 2014
Rated 4.0 out of 5.0 by Business Travel Hotel was good will be back again over next two weeks already book next 2 stays. July 6, 2014
Rated 5.0 out of 5.0 by Comfortable Stay, Good Staff, Outstanding Breakfast Looks fairly ordinary from outside, but hotel is clean, staff very attentive and amazing breakfast. Very good value for money. June 29, 2014
Rated 5.0 out of 5.0 by I would stay here again. Waldorf, Maryland is a town where I have engaged in business on several occasions within the past year. There are perhaps a half dozen national chain hotel properties located along Route 301, the main route that passes through Waldorf. I had stayed previously at two other properties during business trips in Charles County. This was my first stay at the HI-Express-Waldorf. I was pleasantly surprised with my experience and would recommend this property to anyone desiring a break from the road. There are restaurants and services near the hotel's property. Your business will be appreciated at this hotel. June 28, 2014
Rated 4.0 out of 5.0 by Clean hotel, friendly staff Good location for us. Very nice staff. Room was clean and comfortable. June 26, 2014
Rated 5.0 out of 5.0 by Still amazing My stay in this property is quite amazing. Everything is great from the room to the staff, an the breakfast is terrific! I would recommend this hotel to anyone. It's outstanding!!!!!!! June 26, 2014
Rated 2.0 out of 5.0 by Unhelpful Staff This hotel advertises itself for its shopping, however it is across a 6 lane highway from the shopping mall, when asked how to get to the mall the answer was "drive". Some of our friends asked if the hotel could call a Taxi, the answer was no, the Hotel would not give our friends the Hotels number to give to the Taxi firm, this forced our friends to use the UK cell phone and to provide the UK cell numbers. The room was fairly good but the aircon was very noisy. I am a IHG platignum member I was given a bottle of water and some nuts no choice. June 25, 2014
Rated 4.0 out of 5.0 by Recommended Hotel was convenient to a variety of restaurants, quiet, secure and clean. Breakfast was very good. Variety of items provided and food was good. Rooms were clean and comfortable, liked having a refrigerator and microwave in room. Hotel staff was friendly and attentive. Nice, family friendly hotel. June 25, 2014
Rated 5.0 out of 5.0 by Guest Stay The Experience was great. I'd recomend to anyone to stay there. June 24, 2014
Rated 5.0 out of 5.0 by Comfortable beds good location I stayed here on business with my family, the room was clean, big and the bed was very comfortable. The women in charge of the breakfast section made my son a mickey mouse pancake every morning, it made him very happy. I enjoyed my stay and i will return when I'm in the area i found it a little pricey and not much parking but over all a nice stay. pool was to cold for me June 24, 2014
Rated 3.0 out of 5.0 by wonderful beds! Near restaurants and main highway. Staff very friendly and helpful. Not most updated of hotels but beds very comfortable and clean. You do need to make sure tv works before unpacking if main entertainment. Pool is clean, but small and only a little over 5ft deep. Exercise room has nice variety of equipment and a scale that goes up to 400lbs! Check-in a little slow. June 19, 2014
Rated 5.0 out of 5.0 by Good room, good service Everything was good for my stay at hotel. I would definitely go back to that hotel whenever I go to the D.C. area June 19, 2014
Rated 3.0 out of 5.0 by Room for improvement I loved the fact that the hotel looked wonderful, was affordable, located near my destination and had an indoor swimming pool( June 18, 2014
Rated 5.0 out of 5.0 by Waldorf Holiday Inn Express for Interview I was here for business purposes of interviewing for a job. I was completely new to the area. The main road I used to travel on did not have a sign for the Holiday Inn Express and made it very difficult to find. My GPS took me around a couple different times before I finally found it. I would recommend to the hotel to add a sign to the other entrance as it is a heavily traveled road. The hotel itself was nice, clean, quiet and the staff was exceptionally nice and friendly. June 17, 2014
Rated 5.0 out of 5.0 by Pretty good hotel I had a really nice stay here. I was down for business and decided to stay at this hotel because the Hampton Inn was a lot more expensive. Staff was nice, great location with lots to do around the hotel. Nice gym and indoor pool. Would definitely stay here again. June 16, 2014
Rated 5.0 out of 5.0 by ROADWARRIOR1953 I found the room to be very comfortable, clean and quiet. My next trip to that area I will request that room. The staff was cheerful, you could tell it was a good working environment. June 9, 2014
Rated 4.0 out of 5.0 by Great stay but breakfast staff needs help this was a great stay for 4 and a Dog! Staff was outstanding and people were very friendly. Only issue we had was they kept running out of food for breakfast. Would say it was a fluke but I was there with the family for 4 days and it happened every day.. this is the only thing this place needs to work on....would stay again! June 7, 2014
Rated 5.0 out of 5.0 by Comfortable bed and excellent service The check-in process was very quickly executed by a professional staff. This visit was more enjoyable for my family and friends. Thank you staff for a wonderful visit! June 5, 2014
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