Rated 4.4 out of 5 by 54
Rated 5.0 out of 5.0 by KZO-Steve 3 awesome 1 week stays. 5 stars.
I have stayed at this Holiday Inn Express several times over the last couple of months for business. Each stay has been for a one week period of time and each stay has been exceptional. Yes, there has been some construction due to improvements and updates but that's actually a good thing. And, as far as I could tell as of my Feb 2014 stay, the construction is complete. The rooms are clean, stylish, comfortable, roomy, and quiet. Not to take anything away from the hotel itself, but I'd have to say that the best thing about this hotel is the staff. They are ALWAYS courteous, helpful, and friendly. I have always been greeted with a warm smile. I highly recommend this hotel and look forward to my next stay. Thank you to all of the staff and to Holiday Inn Express for making my time away from home as pleasant and comfortable as possible. Keep up the good work!
February 22, 2014
Rated 3.0 out of 5.0 by GregoryR Wait to go main floor under construction
Workout and pool closed, junk everywhere.
Offered a day pass at the desk, but the gym said it wasn't a pass, but a coupon.....still wanted extra money to get in...
Wait until the work is done....
December 22, 2013
Rated 5.0 out of 5.0 by Ann126 Beautiful and comfortable
We love to stay at this Holiday Inn. The rooms are always spotless, comfy, and perfect in every way!! Short drive into down town Grand Rapids and near shops and restaurants of all kinds.
December 17, 2013