Rated 4.4 out of 5 by 50
Rated 3.0 out of 5.0 by funeralfun Nice stay
Hotel was accomodating for our large group. They made space available for us to meet socially as a family group and spend time together after the funeral we had come to attend. We made a lot of noise in the late evening but there was space for us to do that without bothering other guests.
There were renovations underway during our stay. This was a big nuisance and I wished that we had known ahead of time because some of our group have trouble with stairs and the elevator was out of use sometimes. Of course this would have changed our booking so I can see why they did not tell us. I do think it was in bad faith: one should not have to ask "Are you renovating" at every booking.
February 21, 2014
Rated 5.0 out of 5.0 by D & D Comfortable bed, friendly staff.
We always stay here when we visit Walla Walla. The staff are very friendly and accommodating. They found a charger we left in the room and shipped it to us. Will stay there again.
January 31, 2014
Rated 4.0 out of 5.0 by Angelea Amazing staff and comfortable beds!
As prior reviews have stated, EVERYONE of the staff were absolutely amazing, friendly and extremely helpful! I had to stay there for 6 weeks for training purposes and the staff went out of their way to make sure we had as much comforts as home as possible!
The beds were very comfortable and they have an assortment of pillows to choose from as far as soft, medium or hard! They also have a mini kitchenette that came in extremely handy for those people who stay more than a night!
The wifi was kinda spotty, especially on the 3rd floor. Although after speaking with the staff about the issue, I discovered that they were in the process of revamping there wifi service to a much faster service. Unfortunately, I of course did not benefit from this, but customers will start enjoying the service in January I believe!
The continental breakfast includes the basic scramble eggs, bacon, sausage, ham, biscuits and gravy, pancake maker, muffins, toast, cereal, fruit and coffee.
Although I didn't use it much, they also have a nice little pool, hot tub and gym. They were always very clean!
I can not say enough about the staff! They truly take care you! Veronica was outside one cold morning sprinkling ice melt around my car so I wouldn't slip and fall!
Thank you to all the wonderful staff at Holiday Inn Express, Walla Walla! You made our experience a great one! Thank you!
December 19, 2013