Rated 4.4 out of 5 by 46
Rated 5.0 out of 5.0 by Kathy3 wonderful service, comfortable room
I stay at this property several times a month and my services
are excellent. They have a wonderful staff that gives you the
best care. I would recommend them to anyone.
February 27, 2013
Rated 5.0 out of 5.0 by Kathy3 clean and comforable room
A very pleasant motel to visit, excellent staff and very
clean facility The treat you like special guest
February 11, 2013
Rated 5.0 out of 5.0 by Red67 Nice quiet room. Soup 2 nights a week.
We have to be in Walla Walla for business at least once a month and always enjoy the welcome we receive from the Holiday Inn Express when we arrive after a long 8 hour drive from our home. The room is always a welcome sight. The staff is always very helpful and caring. We will enjoy our next trip to Walla Walla and the Holiday INN Express...RGM & CLM
February 7, 2013
Rated 1.0 out of 5.0 by skippypnut Poor staff
When we arrived as Priority Club Members the girl checking us in gave us our "goody bag", it only had one bottle of water! The past two hotels gave us two bottles, there were two of us. I mentioned this to the girl and she just looked away. Okay that I got over, wasn't going to make a big deal out of it. Then the door we used to back and forth to our car was broken. The key wasn't allowing us back in. I had mentioned this to the clerk as I had to walk all the way around each time. She said "Oh yeah, other guests have said the same thing". Well don't you think they would have called and got it fixed? No, we spent 3 nights there. Yes, it was the weekend, but I would have thought being there busiest time they would have taken care of it. Nope, broken the whole time. Also the water bottle in the exercise room was empty for two days. The towels for the pool were pathetic. Not only were they small, but threadbare. Not up to the standards of Holiday Inn. We stay in Walla-Walla to see our grandson. Next year we will be staying across the street!
January 22, 2013
Rated 5.0 out of 5.0 by KatNip Outstanding staff - front desk/housekeeping/maintenance
The entire staff at this Holiday Inn Express practices great customer service at all times. Being a frequent business traveler, this level of hospitality makes it easy to call this hotel "home away from home".
January 21, 2013
Rated 5.0 out of 5.0 by margaret75 First Impression of Walla Walla
I was in town for a funeral. My entire family rented rooms at the Holiday Inn. It was my first impression of Walla Walla and it set a tone and the city has made my list of places to revisit. I loved the hotel's clean rooms, friendly, staff, and great breakfast!
January 9, 2013
Rated 3.0 out of 5.0 by JRG45 Too Noisy
HVAC in hallways and neighboring rooms was VERY noisy. Will not stay here again.
December 2, 2012
Rated 4.0 out of 5.0 by Annmarie Excellent hotel
The facility was clean and the staff was outstanding. Would stay here again
November 23, 2012