Rated 4.1 out of 5 by 64
Rated 5.0 out of 5.0 by hguru Great Hotel
The staff was great and the hotel is much nicer than most Holiday Inn Express.
July 24, 2014
Rated 4.0 out of 5.0 by papanelli attentive staff and clean room
a comfortable stay as usual My only issue was that there were technical issues in getting to the internet.
July 23, 2014
Rated 5.0 out of 5.0 by Chasejackier Excellent service
I love staying at this hotel when I visit back home......it's very clean, the food is good.
July 18, 2014
Rated 4.0 out of 5.0 by Moving Down Not First Time
I have stayed a number of times at this Hotel and the rooms and cleanliness of the hallways is much better on the 2nd floor than it is on the first floor.
July 17, 2014
Rated 5.0 out of 5.0 by Cindy611 Great Stay
Always clean and great staff. The breakfast buffet was great, had lots of food to chose from. The beds were very comfortable.
July 15, 2014
Rated 5.0 out of 5.0 by Wallace J Great location for Town
Great location for the friendly town and now far from the beach and main shopping area for supplies.
July 11, 2014
Rated 5.0 out of 5.0 by Euniberry comfortable bed and great service
the service is always great at this location,
enjoying staying here everytime I come to this area it
is my first choice for hotel accomodations.
July 10, 2014
Rated 5.0 out of 5.0 by James G. James G.
The people here are exceptional. Great people. Great service.
July 9, 2014
Rated 5.0 out of 5.0 by DownHome Excellent place to stay.
This hotel and its staff are superb. The property is easy to reach and nicely located to resturants, shopping, gas and recreation.
July 2, 2014
Rated 5.0 out of 5.0 by Mackeys Gal Overall good experience
I had everything I needed. Accomodations were clean and comfortable. Staff were friendly and helpful.
June 30, 2014
Rated 5.0 out of 5.0 by Fishnski Warm and friendly
Location was great for our event at River Landing room was comfortable and we had good nights rest after a very fun event.
June 24, 2014
Rated 3.0 out of 5.0 by Shager913 Average Stay
The bath counter was never wiped or cleaned and the furniture was never dusted or cleaned. It was reported to front desk but was never resolved
June 23, 2014
Rated 4.0 out of 5.0 by Berk47 Notify guests of changes in rooms from smoking to non-smoking!
We always stay at this hotel when we visit family who live nearby and have always had positive experiences. However, this time we were given rooms on the third floor, but when we immediately returned to the front desk to tell the clerk that the rooms strongly smelled of smoke, we were told that the entire hotel is non-smoking but perhaps someone had smoked in those rooms that the clerk didn't know about. The clerk said we could be given a can of air freshener. The next day we learned that the third floor had just been converted from a smoking floor to non-smoking one or two weeks before our arrival. The desk clerks on the second day were very kind about moving us to the first floor. The point is that we should have been advised that the third floor had recently been changed from smoking to non-smoking and given the opportunity to decline those rooms, even when we made the initial reservation. Everyone specifically requesting non-smoking rooms, as we always do, should also be advised of this when making a reservation.
On a positive note, I would like to compliment Rosie, the lady who works in the breakfast room. She is always very accommodating, pleasant, and friendly which makes the breakfast experience there more enjoyable than just the wonderful variety of food choices and nice atmosphere.
June 11, 2014
Rated 5.0 out of 5.0 by Nancy44B service
Wallace Holiday Inn Express was absolutely amazing. Our stay was a wedding weekend and the service we received was wonderful. The rooms were totally organized so our family could be together. The location was great, the staff was amazing, and the weekend could not have been better.
May 16, 2014
Rated 1.0 out of 5.0 by NotafanofHI Not a good experience.
Travel every week for work. Won't stay here again. Four night stay, two hangers in the room when I checked in. Went to front desk and asked for some more, was told she couldn't find any. Was told to ask housekeeping for more, so left a note the next morning, and also requested a remote for the TV that would turn it off and on. Both requests were ignored. Faucet in bathroom dripped constantly. Lots of noise in hallways.
April 30, 2014
Rated 5.0 out of 5.0 by Carl-Pa Florida Bound
Very nice hotel. The staff were very friendly and helpful. We started in a 2 queen room, which is not what was requested. We requested a king, non-smoking. The staff then found a king suite for our 2 day stay. The room was great and we were able to spread out and relax. We will definitely stay here again.
March 20, 2014
Rated 2.0 out of 5.0 by TM48 Internet
Internet connection is terrible. Very, very frustrating if your stay is business related. I stay there each month for business but am considering staying in Wilmington due to the overwhelming frustration with lack of internet service.
March 19, 2014
Rated 5.0 out of 5.0 by The Jones Family Clean room, comfortable bed
We had two king bed suites. Clean large rooms right across from each other. The breakfast was hot and good. The staff was very friendly. Will definitely stay there again. This was the fourth trip to Wallace staying at Holiday Inn to visit family.
March 18, 2014
Rated 3.0 out of 5.0 by Duckfook Wifi sux
2nd time I've stayed there in past month. I was told wifi was being upgraded. If you need to get computer work done. Take ur laptop and set it up on the front desk. That's about the only place to get a signal. Modems are not that expensive!!
March 17, 2014
Rated 5.0 out of 5.0 by hokiejohn A great value remodeled
I've been coming to this Holiday Inn for over 20 years. I have seen it remodeled inside and out several times. It is at the end phases of a new remodeling - new carpets, wallpaper, signage, etc. throughout. I find it to be clean, comfortable, and convenient for my needs. The staff is always pleasant, solves what few problems I've had and willing to share what they know about local restaurants, attractions, etc.
Don't have a pool if that's important. Do have an exercise room and business center.
some of the furniture is getting a little frayed
March 12, 2014
Rated 5.0 out of 5.0 by OLDMAN57 Great Place
Booked the Hotel online. The location is well placed between Wilmington and Raleigh and the restaurant next door has great food. Room was clean and comfortable.
February 24, 2014
Rated 4.0 out of 5.0 by Keith M room service
Stayed there five days and the room cleanier ever other day left me with not wash clothes and my tub dirty.
February 21, 2014
Rated 3.0 out of 5.0 by WorkontheRoad Hard uncomfortable bed
Stay in Holiday Inns all the time this was the most uncomfortable bed I've ever had.
January 18, 2014
Rated 5.0 out of 5.0 by HHall Great staff
The staff was wonderful. The room, King suite was very clean and the bed was most relaxing. Look forward to another stay at this Holiday Inn Express.
January 2, 2014
Rated 5.0 out of 5.0 by 90% travel Great Find in the middle of no where
It was nice to find a clean hotel way out in wallace NC with a restaurant in walking for the hotel.
The Mad Boar Restaurant has good food too!
December 30, 2013
Rated 5.0 out of 5.0 by Lurch9 HI- Wallace, NC
A great stay and a very good motel. I stay here often and have never had an issue.
I would recommend this property to anyone.
November 10, 2013
Rated 2.0 out of 5.0 by La1A Good location but needs some attention
This property in Wallace was in a good location for our travel stay. Having had good experiences at the Holiday Inn express we didn't hesitate to book for the night. The property is in the midst of a needed renovation. Our room was well worn and had a strong odor in the bathroom as if the commode had a broken seal. The internet only worked in the lobby. The painters doing the re model worked until 10 PM in the hallways. The workout center was closed until further notice. The only real positive was the great attitude of the lady serving breakfast . It was a good sendoff to a disappointing stay.
November 4, 2013
Rated 2.0 out of 5.0 by Bill9999 No maintenance person available
The commode stopped up on first morning. We were told we would be moved. When we got in that night we were.told no other rooms available and handed a plunger.
October 9, 2013
Rated 4.0 out of 5.0 by Jarheadretired Room condition
The room's bed was very comfortable and the service by the hotel staff was good, but the hotel was under going renevations and the deck in the room had a broken table leg and the caster on the chair was broken. I informed the desk about the chair twice and the table three times. The chair was replaced on the third night but the table was never fixed. The lobby was being retiled and the only ice machine not removed was on the first floor. I was on the 4th floor.
October 7, 2013
Rated 4.0 out of 5.0 by 91413 Great Breakfast!
Staff and service as well as Overall Experience would have been rated excellent except for one individual at the check in/reception desk - not helpful and rude which does not create a good first impression. Room and comfort were quite good except that some of us (booked several rooms for a wedding) did not have refrigerators in our room while others did (paid the same price!) Breakfast was great!
September 25, 2013