Rated 4.1 out of 5 by 77
Rated 5.0 out of 5.0 by Charlie0915 Fantastic service by Co'kea
Co'kea works the night shift and went out of her way to help us last week for my friends wedding. She was a sweetheart and ordered us food and provided us with everything else that we needed. If she is working, you will have a fantastic experience!
September 24, 2014
Rated 5.0 out of 5.0 by Big E43 Great Hotel
I was very pleased with the cleanliness and amazing service from the staff. The hotel was one of the cleanest hotels I have ever had the pleasure of staying. I have slept at 5 star hotels which were not this clean. The front desk staff did a better job and was more approachable and focused on my needs than the 5 star hotels!
September 14, 2014
Rated 5.0 out of 5.0 by A-Gang Submariner Great Service
Stopped on way to Myrtle Beach bike week after traveling all day, staff very friendly and helpful They allowed me to keep my motorcycle in the front.
September 5, 2014
Rated 5.0 out of 5.0 by Alabama73 Pleasant Visit and Stay
Had a nice visit at this hotel. Staff and accommidations meet expidations.
September 4, 2014
Rated 5.0 out of 5.0 by SWB49 Comfortable bed and great service.
I would love to visit this location again. The people were great. Service was excellent.
September 1, 2014
Rated 5.0 out of 5.0 by JDaniels great employees
they make me feel comfortable and are very friendly. I stay quite often for work and they try their best to accommodate me needs. I would recommend this hotel to anyone for business or leisure. I plan to stay very often.
August 26, 2014
Rated 3.0 out of 5.0 by Shager913 Cleanliness lacking
Hotel overall is not very clean nor up to date. My room was not thoroughly cleaned each day and the bed was not made properly
August 11, 2014
Rated 5.0 out of 5.0 by Opie27 Great stay
The staff were friendly and helpful. The room was clean and the breakfast choices were great. Really enjoyed staying at this HI Express.
August 11, 2014
Rated 4.0 out of 5.0 by Jude7 Nice place to stay
We really had a nice time. The wedding was wonderful and everyone that came stayed at the hotel. I wished they had a shuttle from the hotel to the golf course so we didn't have to drive so many cars. A lot of drinking going on we just wanted our guest to be safe.
August 7, 2014
Rated 5.0 out of 5.0 by BenB Great Escape
Spent three nights while attending a class reunion. Could not have picked a better place to stay - congenial staff and personnel; room appointed very nicely and very clean as was the entire facility.
Would not hesitate to drive out of the way to stay here again.
Of all the HI Es I have ever visited, this one ranks at the top.
July 31, 2014
Rated 4.0 out of 5.0 by Fredwyn20 Great hospitality
Thank you for your hospitality during my short stay during my grandmother's funeral. I drove down from up North and needed last minute accommodations. The Southern hospitality was evident throughout my stay. The room was comfortable however had a closed, musty smell to it. Perhaps could have been the high temperature setting on the air conditioning unit combined with the closed room, made the room feel humid and muggy like a rain forest. The bed skirts needed changing. There were obvious stains from lack of laundering. The variety of breakfast options was wonderful.
July 30, 2014
Rated 4.0 out of 5.0 by Teresa R Quiet hotel and wonderful staff
Hotel staff was very friendly and helpful. Room was clean and hotel was quiet. I would recommend this hotel.
July 27, 2014
Rated 3.0 out of 5.0 by Tj rollings Getting better, still need work
I stay here routinely for business travel it's the only clean hotel in this area. Still the bedding and especially the pillows have room for improvement. The pillows are very hard. And room service appeared to not have changed my linens and there were wrinkles on the bed sheets after they had service the room. I have stayed here year ago and I must tell you they are making progress the staff is very helpful and very friendly as always but this hotel will require some investment to get it to where it could be four stars.
July 26, 2014
Rated 5.0 out of 5.0 by hguru Great Hotel
The staff was great and the hotel is much nicer than most Holiday Inn Express.
July 24, 2014
Rated 4.0 out of 5.0 by papanelli attentive staff and clean room
a comfortable stay as usual My only issue was that there were technical issues in getting to the internet.
July 23, 2014
Rated 5.0 out of 5.0 by Chasejackier Excellent service
I love staying at this hotel when I visit back home......it's very clean, the food is good.
July 18, 2014
Rated 4.0 out of 5.0 by Moving Down Not First Time
I have stayed a number of times at this Hotel and the rooms and cleanliness of the hallways is much better on the 2nd floor than it is on the first floor.
July 17, 2014
Rated 5.0 out of 5.0 by Cindy611 Great Stay
Always clean and great staff. The breakfast buffet was great, had lots of food to chose from. The beds were very comfortable.
July 15, 2014
Rated 5.0 out of 5.0 by Wallace J Great location for Town
Great location for the friendly town and now far from the beach and main shopping area for supplies.
July 11, 2014
Rated 5.0 out of 5.0 by Euniberry comfortable bed and great service
the service is always great at this location,
enjoying staying here everytime I come to this area it
is my first choice for hotel accomodations.
July 10, 2014
Rated 5.0 out of 5.0 by James G. James G.
The people here are exceptional. Great people. Great service.
July 9, 2014
Rated 5.0 out of 5.0 by DownHome Excellent place to stay.
This hotel and its staff are superb. The property is easy to reach and nicely located to resturants, shopping, gas and recreation.
July 2, 2014
Rated 5.0 out of 5.0 by Mackeys Gal Overall good experience
I had everything I needed. Accomodations were clean and comfortable. Staff were friendly and helpful.
June 30, 2014
Rated 5.0 out of 5.0 by Fishnski Warm and friendly
Location was great for our event at River Landing room was comfortable and we had good nights rest after a very fun event.
June 24, 2014
Rated 3.0 out of 5.0 by Shager913 Average Stay
The bath counter was never wiped or cleaned and the furniture was never dusted or cleaned. It was reported to front desk but was never resolved
June 23, 2014
Rated 4.0 out of 5.0 by Berk47 Notify guests of changes in rooms from smoking to non-smoking!
We always stay at this hotel when we visit family who live nearby and have always had positive experiences. However, this time we were given rooms on the third floor, but when we immediately returned to the front desk to tell the clerk that the rooms strongly smelled of smoke, we were told that the entire hotel is non-smoking but perhaps someone had smoked in those rooms that the clerk didn't know about. The clerk said we could be given a can of air freshener. The next day we learned that the third floor had just been converted from a smoking floor to non-smoking one or two weeks before our arrival. The desk clerks on the second day were very kind about moving us to the first floor. The point is that we should have been advised that the third floor had recently been changed from smoking to non-smoking and given the opportunity to decline those rooms, even when we made the initial reservation. Everyone specifically requesting non-smoking rooms, as we always do, should also be advised of this when making a reservation.
On a positive note, I would like to compliment Rosie, the lady who works in the breakfast room. She is always very accommodating, pleasant, and friendly which makes the breakfast experience there more enjoyable than just the wonderful variety of food choices and nice atmosphere.
June 11, 2014
Rated 5.0 out of 5.0 by Nancy44B service
Wallace Holiday Inn Express was absolutely amazing. Our stay was a wedding weekend and the service we received was wonderful. The rooms were totally organized so our family could be together. The location was great, the staff was amazing, and the weekend could not have been better.
May 16, 2014
Rated 1.0 out of 5.0 by NotafanofHI Not a good experience.
Travel every week for work. Won't stay here again. Four night stay, two hangers in the room when I checked in. Went to front desk and asked for some more, was told she couldn't find any. Was told to ask housekeeping for more, so left a note the next morning, and also requested a remote for the TV that would turn it off and on. Both requests were ignored. Faucet in bathroom dripped constantly. Lots of noise in hallways.
April 30, 2014
Rated 5.0 out of 5.0 by Carl-Pa Florida Bound
Very nice hotel. The staff were very friendly and helpful. We started in a 2 queen room, which is not what was requested. We requested a king, non-smoking. The staff then found a king suite for our 2 day stay. The room was great and we were able to spread out and relax. We will definitely stay here again.
March 20, 2014
Rated 2.0 out of 5.0 by TM48 Internet
Internet connection is terrible. Very, very frustrating if your stay is business related. I stay there each month for business but am considering staying in Wilmington due to the overwhelming frustration with lack of internet service.
March 19, 2014