Rated 4.3 out of 5 by 125
Rated 5.0 out of 5.0 Best hotel in town
I loved everything about the hotel and the way they treat their guests. Although it is in the middle of the country, I felt very safe and was able to relax.
May 28, 2015
Rated 5.0 out of 5.0 by gerrisr Fantastic hotel, great value
The hotel management is excellent. The hotel is well maintained and I have been very pleased with the service.
May 22, 2015
Rated 1.0 out of 5.0 by Unsatisfied Two Uncomfortable Stay
The hotel smelled unclean. The room and towels were damp throughout my stay. Breakfast was not very satisfying. Will not stay at this hotel again.
May 19, 2015
Rated 4.0 out of 5.0 by jrr100maj Week End Stay
Overall the stay was great. I gave a couple of low ratings as the safe was left locked by the previous guest and hadn't been checked by staff to unlock it. Saturday morning I had coffee in my room. Sunday morning I discovered the coffee maker had not been cleaned nor had the coffee grounds replenished. When I informed the staff of the above, I got a shrug of the shoulders and a look that said "Those things happen".
I will stay at the Inn again in the future as generally Holiday Inn is an excellent hotel.
May 14, 2015
Rated 4.0 out of 5.0 by DT75 Excellent choice in Waller
Great hotel - room was clean and very spacious and comfortable. Staff was warm and friendly. Hotel was in an easily accessible location and I felt safe. My only issue was that the a/c did not seem to be on in the hallways and was not on in my room when I arrived, so the place was very humid. When I turned on the a/c unit it ran continuously all night, but kept the room cool and comfortable.
May 12, 2015
Rated 5.0 out of 5.0 by reahmah great customer service
great hotel and excellent customer service. I had a good night sleep, bed and pillow was very comfortable. Room and bathroom was very clean. Breakfast was excellent, especially the cinnamon rolls. I would definitely recommend this hotel to all my friends and family
May 4, 2015
Rated 4.0 out of 5.0 by Naff21 Great room and service
Very nice room, clean and comfortable, however there was no fridge in the room. To me this is a big inconvenience
April 28, 2015
Rated 4.0 out of 5.0 by Pop and Nonnie OK
Newer facilities made for a fairly clean environment. Was disappointed in: 1. The shower curtain did not attach properly and was hanging half way off. 2. When showering, the curtain smelled sour. 3. The previous occupants made coffee, and the old filter was still in the machine (yuck!) Thank goodness for disposable cups.
We were expecting to go out late into the evening, so after arriving, we attempted to take a nap. The guest service department called the room to check to see if everything was ok waking us from our much needed rest. I appreciate the thought, but........
April 24, 2015