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Rated 4.4 out of 5 by 27 reviewers.
Rated 5.0 out of 5.0 by Waller Excellent service at this property. Much better value than the next Holiday Inn on I-290 East at FM-1960. February 1, 2014
Rated 5.0 out of 5.0 by Great Stay! Our family booked 3 rooms for 2 nights each here for our trip to the Ren Fest this year. We usually stay in Conroe but decided to give Waller a try this year, and we are so glad we did. We will definitely be back next year. The staff was very helpful and the manager was especially personable! Hotel was very clean, tidy and the staff was friendly and helpful. Even our miniature schnauzer enjoyed his stay! We had to use the business center during our stay and it was very accessible and functional. We will be back next year for sure! January 15, 2014
Rated 4.0 out of 5.0 by Friendly staff Beds need some work but over all very pleasant experiance. January 10, 2014
Rated 5.0 out of 5.0 by Very warm reception upon arrival From 4 UK Tourists this was a warm welcome for a relaxing overnight rest. Would recommend the breakfast variety as this was excellent. Recommended for a stay. November 18, 2013
Rated 4.0 out of 5.0 by Great desk staff Nice hotel, clean and bright. The two gentlemen that were behind the check-in desk when we arrived were great. They answered our inquiries and even offered additional information that proved to be very useful. The other guests in our party mentioned that they were very helpful to them also. They went the extra mile to make sure we were comfortable and had an enjoyable stay. November 14, 2013
Rated 5.0 out of 5.0 by Pleasantly surprised! I thought we were staying in the middle of nowhere and was nervous at what we would find. Our family came as a group of 15 to the Texas Renfest and had a marvelous stay. The staff was kind, all of the rooms immaculate, the food choices plentiful, the beds were comfy. No complaints! We will definetly stay here next year. November 12, 2013
Rated 5.0 out of 5.0 by Great stay Very clean hotel great location to my destination great staff would recommend to anybody!!!!!!!!!!!!!!!!!! October 23, 2013
Rated 3.0 out of 5.0 by Avoid if you are a Light Sleeper The hotel's amenities are standard for Holiday Inn. Quality of Breakfast is on the poor side, mainly because at 9 am already the coffee in all the coffee dispensers is lukewarm to cold. My main problem is the attitude of the reception staff: I asked for a room on the back side of the hotel because I am a light sleeper and jetlagged. I was told that all rooms in the hotel are very quiet, and we were consequently accommodated in a central room next to the elevator and adjacent to the ice machine (pillows against thin wall separates guest and ice machine room). I could hear the loud noise of the ice machine all night. I checked in at 5 pm, there was only 1 car on the parking, so the hotel cannot possibly have been fully booked at that moment. I left with an extremely unpleasant feeling - my worst Holiday Inn Experience so far. October 19, 2013
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