Rated 4.1 out of 5 by 45
Rated 5.0 out of 5.0 by Native1999 Fantastic staff, clean hotel
Our whole family stayed for 2 nights for the wedding, we had 20 rooms. The hotel staffs were very nice and we had a great time. The hotel management went extra mile to make our stay comfortable. We thank them for that. I would recommend anyone to stay here. Great stay at a great price.
July 24, 2014
Rated 5.0 out of 5.0 by Dony2014 Excellent quality and best hotel in town
My family and I had the best time. The front desk was great and the breakfast was the best. We were able to relax at night, pillows were very comfortable and the place was very quiet. The hotel was kept very clean. There is an outlet shopping mall few miles from the hotel. I would stay at this hotel again when I am in Waller.
July 24, 2014
Rated 5.0 out of 5.0 by salame Great place to stay in Waller
Great front desk service. Friendly staffs. Will stay again on my next trip.
July 24, 2014
Rated 4.0 out of 5.0 by skruse Great hotel staff
Hotel was nice but thought an upgrade was needed for the fitness room. Quiet rooms and I was by the elevator.
July 18, 2014
Rated 3.0 out of 5.0 by Agaonroadonthe 2014 Unexpectedly disappointing
Stayed at various holidays inns during our trip and this one was the worst we stayed at. On first entry to hotel there is a tiny area across from check in desk with old couch and chairs and ATM. Not really suitable for a conversation. Upon exiting the elevator the floors stunk like old carpet cleaner although the mgr stated they had not cleaned the carpets and they only do it once a year. Entering our room the smell got worse. During our entire stay the room smelled like musty mildew and the floor was damp feeling. Ewww. The beds were fairly comfortable but not great. Rooms also did not have a fridge with all of the other HI's had. The room safe did not work despite efforts from the staff. The one plus is that they offer various pillows for soft and firm.
Breakfast had a good variety with juice, coffee, tea, oatmeal, cereal, eggs, yogurt, breads, sausage, waffles.
Disappointed that there was no place to sit outside of room as the lights in table area only come on in morning so we sat in the dark.
Pool was warm, which was nice but no towels were available even tho sign stated they were located in the pool restroom.
July 8, 2014
Rated 1.0 out of 5.0 by deano60 Bad Staff
Avoid this hotel. Staff was unresponsive and uncaring. Housekeeper left my room door for an extended period of time while I was away. When I returned door was completely open.
July 7, 2014
Rated 4.0 out of 5.0 by AlwaysKay NSO Stay
We arrived there after 9pm from Dallas, TX but what short time that we stayed there was a great experience. The room was clean, cozy and spacious. We upgraded to a suite. The bathroom was clean and the overall stay was good. The continental breakfast was a hit with the turkey sausage.
July 2, 2014
Rated 5.0 out of 5.0 by Haltom Quiet room and very comfortable bed.
Our room was ready when we arrived. The room was extremely clean and spacious. Bathroom was clean, large with the amenities we expected. Our room was very quiet.
The hotel was easy to find with parking convenient to hotel access.
Our bed was extremely comfortable and was very much appreciated. Furniture adequately met our needs.
June 18, 2014