Rated 4.4 out of 5 by 27
Rated 5.0 out of 5.0 Manager is very nice
Stay here often. Very nice and clean. Thank God. It's the best hotel in Waller, tx.
Only thing I would ask for is a 12 noon checkout and for pancake batter to be available during the entire breakfast time.
Thanks to Bud for always being so welcoming, kind and providing direction information.
We appreciate you and the fact that you keep this hotel very nice and clean since this our first choice when visiting. Continued blessings to you.
October 18, 2013
Rated 5.0 out of 5.0 by Rosamond11 Birthday Trip
My stay at the Waller Holiday Inn was excellent!!! The room was very spacious, clean and the staff was so nice and helpful.
I would recommend everyone to stay at this hotel. It is even pet friendly. I will be back to stay too....
October 16, 2013
Rated 5.0 out of 5.0 by Racerjay55 Great Place to Stay
Nice clean room, Comfy bed, lots of pillows, what more can you ask in a hotel room.
August 30, 2013
Rated 5.0 out of 5.0 by redfish2 Great place to stay
The service was great the staff was great.
I will be back to stay again.Great place
August 2, 2013
Rated 4.0 out of 5.0 by ssmith6100 Nice motel
We stayed at this property with 3 rooms for 2 nights for a wedding in Waller. The staff was very friendly and helpful. The free breakfast was good and convenient. The property seemed new. Very clean. The location worked well for us giving us a nice place to stay in a small town.
August 2, 2013
Rated 4.0 out of 5.0 by fenway comfortable room
nice room and good service from the front desk staff
July 30, 2013
Rated 5.0 out of 5.0 by Mastermariner Excellent all round
Having stayed in numerous Hotels all over the world this one certainly is in the top 5.
After travelling 30 hours from Armenia we were very grateful for the upgraded room to a suite, the staff were outstanding keep up the good work
July 26, 2013
Rated 4.0 out of 5.0 by Lu2013 Great room and location
Rooms were clean. Exercise equipment worked! The breakfast was good. The hotel was very quiet. I think there were very few guests.
July 25, 2013
Rated 1.0 out of 5.0 by Bob7393 Poor service
Checked in and could not get upgraded yet I spend tens of thousands of dollars a year at your chain. I travel extensively. Could not get corporate rate even though I had a corporate credit card. I was told I needed a specific card to get corporate rate. Not sure what that is since I never have before. Girl at desk then would not give me first floor room because of a discounted rate that I was finally given. The girl could not do anything without a Manager, and there were none to be found. I have never had so many problems at any hotel. I am considering using another chain for my traveling needs. I specified I needed a microwave and refrigerator and was told I could only have one in an upgraded room...The last thing a person on the road wants to hear when they finally stop for the night is no, no, no to every comfort always available to them.
July 9, 2013
Rated 5.0 out of 5.0 by lonestar928 A very clean hotel with great staff
All of the staff were very pleasant, especially the manager/owner. Even though I was early for coffee one morning, the girl in the kitchen told me to wait just a minute and she would get a cup of coffee just for me. This hotel was much cleaner than one on the east coast that we stayed in two weeks earlier.
June 14, 2013
Rated 4.0 out of 5.0 by pinnaclesw Typical Great Holiday Inn Product
The room was clean, the staff was polite, and the maids always said hello. The hotel is close to several food chains, a local restaurant, and a CVS. Excellent location for my needs.
Only issue was the front desk...not one time during my stay was there a person at the desk. I understand they are probably working, but for security purposes, I like to see a person there at all times. First time I have ever encountered this issue. When I arrived I had to call on a phone to get a person to check me in and get my room assigned. Rewards benefit was a bottled water...less than most places, but still appreciated. It appears the "Rewards" program is an after thought here. Not a problem in my decision to stay there next time, just not typical of a lot of the hotels I stay with.
Otherwise, the stay was excellent.
May 28, 2013
Rated 5.0 out of 5.0 by TnDavid Nice & Quiet
This is a very clean and quiet place to stay even though it is about an hour drive to Houston during rush hour traffic. Better pricing and availability also justify the long drive.
May 24, 2013
Rated 5.0 out of 5.0 by Travelsfarandwide Lovely place to stay
Not only was the room great the staff went over and above to make sure our stay was a great experience. Thanks to our host Bud whose Customer Care was warm, welcoming and accommodating.
Great job Holiday Inn
May 16, 2013
Rated 4.0 out of 5.0 by Mosfet4 Great Staff...
The staff is very nice and professional. Check-in was fairly quick and they upgraded my room. The cost is average for a hotel of this type. The breakfast in the morning was good and I enjoyed getting a warm meal to start the day. The only two problems I had was the cleaning solution scent and lack of Rapid Express Checkout. The rooms and major areas are cleaned with something that leaves a very distinct scent that gave me a headache. The room was spotless and except for the scent I had no issues. If you are not sensitive to scents then it would be no big deal, for me it was exactly the opposite. If you are sensitive to smells it can be an issue. I would suggest something with a neutral scent to keep it pleasant for everyone. The lack of Rapid Express Checkout may also be no big deal to most but if you are in a rush it makes it a lot easier.
May 15, 2013
Rated 5.0 out of 5.0 by Txroaddie Light Through The Drapes
Outstanding hotel. Gracious staff. Excellent breakfast selections. Need to shield more light from coming through the drapes and shades. Outside lighting important for security, but there has to be a better way of reducing the amount of light that comes into the room after the drapes are drawn and the lights turned out. Otherwise, the hotel was worth the stay.
March 11, 2013
Rated 5.0 out of 5.0 by Diane63 Comfortable Room
Room was great!! Shower head not so great, and toilet didn't flush real good. Other than that, it was a very nice room!!!
March 8, 2013
Rated 5.0 out of 5.0 by Ajadog Clean newer rooms. Overall a nice stay
Rooms were up to date with clean, newer bedding and carpet. Bathroom was roomy and clean, shower worked nicely. Overall it was a pretty nice room, surprised it was so clean and well kept. Would stay here again if I was ever passing thru.
March 6, 2013
Rated 4.0 out of 5.0 by Grands The Grands
All was fine EXCEPT the bed, which had a waterproof mattress cover. The waterproof mattress cover was uncomfortable and made us sweat all night from our reflected body heat. Don't know if all the beds are like that -- maybe they gave us that room because we are old??
January 5, 2013
Rated 2.0 out of 5.0 by Angel007 Fire alarm, terrible food
Fire alarm went off in the middle of the night. I was in a deep sleep and had an uncomfortable night after that. Phone also didn't work so I couldn't call the front desk. Food was very undercooked and tasted terrible. It was not worth the price I had to pay to stay there!
November 2, 2012