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Rated 4.3 out of 5 by 447 reviewers.
Rated 4.0 out of 5.0 by Good business value. I stay at IHG properties almost exclusively and have been able to use points to stay free worldwide. I would like to see the HIE offer more selection at breakfast, As a platinum member there should be some way to assure there is a newspaper reserved for me at check-in and in the morning. Several years ago (and still currently in some properties) the paper was delivered to my room along with the bill. I think better quality soap and shampoo would be nice also. The staff at this hotel is always friendly and helpful, usually greeting me by name. There are many good restaurants within 10 minutes driving time and several within walking distance. June 29, 2015
Rated 5.0 out of 5.0 by Excellent breakfast and value Excellent value. BART is minutes away and staff was friendly. Clean and conveniently located. June 27, 2015
Rated 5.0 out of 5.0 by Clean,comfortable room, great front desk staff This is the second time I have stayed at the Holiday Inn Express, both times after an outpatient surgery at John Muir. This Holiday Inn has a special rate for John Muir patients, which is very helpful. The lobby is very nice, the hallways are clean and uncluttered. The rooms are very clean and comfortable, with a good selection of pillows. First class toiletries provided. Microwave, fridge and coffee maker in the rooms were all working nicely. Check in and out were very quick and simple, and the front desk staff was extremely helpful and friendly. My only complaint would be the price of the paid movies. It was a bit outrageous, but as I was in the room for long hours, I rented one. June 25, 2015
Rated 5.0 out of 5.0 by Clean room, good breakfast 1) The high rating speaks for itself; clean room; good breakfast 2) Noise from I680 traffic was very noticeable, especially at night, presumably because the room window faces north toward the outside of the facility; traffic noise is drowned out by running the air conditioner (e.g. in fan only mode) or with ear plugs; rooms with windows facing toward the inside of the facility may be quieter 3) Some of the parking stalls in the garage are a bit tight for a mid-size car June 24, 2015
Rated 4.0 out of 5.0 by Holiday Inn - Walnut Creek Once again consistent quality in the room and service June 24, 2015
Rated 4.0 out of 5.0 by bring earplugs an excellent room. However much too noisy if you have a room next to the 11 highway lanes. The single-glass window and the curtain do not block off much of the noise that goes on all night. June 20, 2015
Rated 5.0 out of 5.0 by Good location Arrived late at night with my sister who uses wheelchair. Lobby area was clean June 18, 2015
Rated 5.0 out of 5.0 by Very nice hotel in Walnut Creek Enjoyed my stay. Very nice, comfortable room with excellent TV and underground parking. Good breakfast and a very nice guest hospitality hour on Wednesday night. The iced lemon water is lobby is a neat touch. The in room tablet was useful for locating nearby restaurants. The bathroom was a little small and only had a shower, but it worked fine for me. They could use some more electrical outlets, but that is being really picky about what was otherwise a very nice place. June 17, 2015
  • 2015-06-30T10:55:45.814-05:00
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