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Rated 4.2 out of 5 by 273 reviewers.
Rated 2.0 out of 5.0 Poor Standards I stepped into the hotel and was greeted well. While checking-in, I asked if there was an upgrade available, I was told the room allocated was an upgrade, which I didn't feel was true as it was a double queen bed, standard room. When I entered the room, it wasn't a smell that would give you good feeling. Soaps were not replaced after the first day, requested for some hangers, but got none...Breakfast was ok but all in all, by IHG standards I would not want to visit here again!! August 25, 2014
Rated 5.0 out of 5.0 by a great night's sleep The beds in this hotel were great. That is always my chief concern. The place is well kept, clean, a very nice place, but the beds are the best. August 25, 2014
Rated 5.0 out of 5.0 by staffing the front desk and all the staff were great. Took there time and answer my questions and sent us to a great place to eat for dinner. August 22, 2014
Rated 4.0 out of 5.0 by Comfortable Bed, Pool The staff at this Holiday Inn property were all friendly, polite and attentive. The rooms were clean offering a comfortable bed and above average amenities for an HI Express. August 22, 2014
Rated 5.0 out of 5.0 by Great overall experience! I checked out of another highly rated hotel in Walnut Creek because of poor service and other problems. Holiday Inn Express is definitely the place to stay in Walnut Creek; this was my second visit. The Holiday Inn Express in Portland, Oregon, where I now live, is also superb. Each provides excellent service, a quiet comfortable room with easy chair for reading, fabulous breakfast, free newspaper. Carole August 21, 2014
Rated 4.0 out of 5.0 by average room, great service We found the exterior to be a upgrade and the lobby, but the rooms needs to be renovated. August 20, 2014
Rated 5.0 out of 5.0 by Great Job Really wonderful staff especially Ian and Naomi. Was not expecting much, just a sleep but in the end sorry I couldn't stay longer and later. There is something peacetul and appealing to such a simple place. Garden and pool area are especially nice. August 20, 2014
Rated 5.0 out of 5.0 by Thank You Very Helpful Staff and Bar-b-que afterwork on Wednesday is great. August 19, 2014
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