Rated 4.2 out of 5 by 194
Rated 2.0 out of 5.0 by VenturaSteve Freeway noise
I won't stay at this property again. The freeway noise is close to unbearable, and ghe air units will not allow a constant fan setting to mask the noise. Suggestion to management: double-pain glaze all windows with sight lines to the I 680 freeway, and change ac units to allow manual fan.
February 28, 2014
Rated 4.0 out of 5.0 by iceman22 No Change since my last stay.....
Friendly staffs like Silvia, Janice, Ian and Ryan, the last time I stayed in this hotel year ago. They remember me.
I like to stay in this hotel again. I hope they replace Air handle unit soon. The heater for the whole facility was not working. There was no air movement or heat in the hall way or around lobby area.
February 11, 2014
Rated 5.0 out of 5.0 by Fastone990 One of my Favorites
This hotel is very nice, comfortable, a good value, and quiet. All important to me. Check-in was fast and efficient and the staff tends well to my needs.
February 7, 2014
Rated 3.0 out of 5.0 by Mulchmaid Pluses and minuses
We wanted a place near a local attraction we were visiting as we passed through. Booked online and the price was as good as it gets in Walnut Creek, I guess. On our arrival, the afternoon desk person was perfunctory - not rude, but just going through the motions in a joyless way that failed to convince us we were truly "Welcome." After that, it picked up considerably as the evening desk person was pleasant and very helpful in filling a small request. The hotel is close to the downtown Walnut Creek Main Street with an interesting and varied selection of restaurants and shops - great if you avoid chain restaurants like we do. Exterior noise was lower than we expected with its proximity to I-5, but other guest's plumbing was VERY noisy. We are light sleepers, so this is important to us. Bed was about average.
Bottom line: If we were staying in Walnut Creek again, we would look for a quieter place, even if it cost a little more. The room and service was fine, but not enough to offset the noise factor for us.
February 3, 2014
Rated 5.0 out of 5.0 by dip124 Great service and room very clean
Having stayed at many Holiday Inns across the country, this one was by far my favorite. Clean room, good service and we loved the choices at the Buffet breakfast every morning. We will be returning for future business in the next month or 2 and will definetly be staying here..
January 29, 2014
Rated 2.0 out of 5.0 by Performer1 Unfortunately it was only so, so...
First, when I made the reservation I requested that the heat be turned on in my room before I arrived because I get cold easily and did not want to go into a cool room. This simple request was not fulfilled.
Second, I reserved a room with a courtyard/pool view. What I got was an odd shaped room with the tiniest of views. Granted, the reservations clerk tried to compensate for this however, I would have appreciated his double-checking to find me another room - he did not.
Third, the alarm clock in my room did not work.
Based upon the latest experience I would not recommend this inn to anyone. In fact, I'm going to have to seriously reconsider whether to stay here again or to go elsewhere the next time I'm in Walnut Creek.
January 29, 2014
Rated 5.0 out of 5.0 by Gold Standard Good alternative to staying in SF
I stayed here overnight for a conference that I was attending in San Francisco. The hotel is located within walking distance of the BART station. Overall, the hotel was clean, comfortable, and perfect for my needs. No complaints at all!
January 29, 2014
Rated 5.0 out of 5.0 by Pat900 Very good overall experience
I was very satisfied with the Holiday Inn Express Walnut Creek. CA. My one criticism would be was lack of instruction in order to understand and operate the TV set so that programs desired could be located, A wonderful plus was the computers for use in the lobby and the ability to print from them, The parking was sufficient and the heating was fairly easy to operate,
January 16, 2014