Rated 4.0 out of 5.0 by Konnichiwa Good service
I stayed at Holiday Inn Express, Walnut Creek for 5 days and enjoyed thoroughly without any trouble. Great and friendly services provided both in the front desk as well as in the breakfast area. Sure, I will recommend to my family & friends too.
Keep up with your good works,
May 15, 2013
Rated 3.0 out of 5.0 by madmoon1 It's the little things that matter
I have stayed at various Holiday Inn Express's the past 5 years, this was not one of the better ones. We checked in at 1:15AM on Friday night, woke up Saturday morning and we had to go down stairs for a Newspaper. I am mentioning this as I have never had to retrieve my own paper staying at Hoilday Inn Express before.
This happened again on Sunday morning.
The following week I stayed at a Holiday Inn Express in Springfield Oregon and had newspapers delivered to my door both mornings. My title is what I am trying to state, It is the little things that matter. Across the country it should be uniform.
May 13, 2013
Rated 5.0 out of 5.0 by grampam916 Beauty & Comfort
The lobby and grounds of this hotel are beautiful; nice pool and gardens. Accommodations are comfortable and rooms are good size. Bathroom is so-so, but quiet and clean rooms more than make up for it. Breakfast is full-on affair: bisquits & gravy, eggs, bacon, cereals, pastries, etc. You won't go away hungry. Parking includes underground, covered as well as outdoor. Felt very safe here.
May 8, 2013
Rated 4.0 out of 5.0 by jimjen two issues
While we stay regularly at the Holiday Inn Express in Walnut Creek, and will stay again, we did have two issues...first, a pile of dirty linens was sitting on the floor outside a room when we first checked in about 6 p.m. on a Sunday evening. To our amazement, the pile of laundry was still there the next day. Even after I reported it to the front desk at 8 a.m., it was not removed until a couple of hours later. Secondly, we carefully hung our towels up on the towel rack indicating our willingness to re-use them (in accordance with the door-hanger notice hanging in the bathroom)...but, as has happened multiple times in the past, all the towels were changed and/or replaced when we returned to the room after a day of sight-seeing. We also mentioned this to the front desk...and, as before, they said they would bring it to the attention of the housekeeping staff. But this is a long-standing pattern with this Holiday Inn Express...one that continues to irritate those of us who actually care about saving water!
May 7, 2013
Rated 4.0 out of 5.0 by DeAnna3 Great Location
Everything is close by, including Starbucks, IHOP, freeway entrances, drug stores and healthy markets.
May 6, 2013
Rated 4.0 out of 5.0 by jdk1955 comfortable room
great location, friendly staff, nice room.
mine was a little too close to the highway. very noisy making it hard to sleep
April 30, 2013
Rated 5.0 out of 5.0 by Carrie22 Comfortable Stay
Stayed here to visit St. Mary's College and was given a discount and found the beds very comfortable and the breakfast was more than we had anticipated. We recommend this hotel and we would stay here again.
April 28, 2013
Rated 2.0 out of 5.0 Very noisy
We have stayed at the Walnut Creek HIE four times now. Previous rooms have been fine, but room #103 should be avoided! The garbage truck arrives seemingly right outside the window at oh-dark-hundred. Six o'clock, maybe? Way too early. Also, being at the head of the hall, there is endless foot traffic outside the room. People don't realize how their voices carry and we were awakened numerous times thoughout the evening and early morning. The bathroom has been recently remodeled - a good thing except the basin faucet is so wobbly it's hard to turn on the water and the sink stopper is inoperable. The gentleman at the front desk said he would arrange a discount because we were so exhausted at the end of our two night stay. However, he has not followed through on that promise.
April 24, 2013