Rated 4.3 out of 5 by 408
Rated 5.0 out of 5.0 by josie413 Overall super good service
After experiencing a loud noise in the bathroom. We were transferred to another room promptly.
April 23, 2015
Rated 5.0 out of 5.0 by drmerryman Great Place to Stay
Great Value in Great City. Pool hall accross the street was great too.
April 23, 2015
Rated 5.0 out of 5.0 by Mike310 Love this place
This place has been my "home" for the last 6 months since I've been working away from my actual home in L.A.. I tried a couple hotels before landing here but neither were going to do for my long term needs. In fact, they weren't all that good for the short term either. One place had the cops dragging people out of their rooms two nights in a row. I chose this hotel for the location...close to downtown Walnut Creek, close to the freeway and next to the 24 Hr Fitness. I stayed because it is so great in almost every aspect of the facility.
Number one might be how comfortable the beds are. There is no problem falling asleep here. Second has been my experience with the staff. Anyone I have dealt with has been pleasant, never rude and in most cases extremely helpful. Brian is usually at the desk when I am checking in or coming "home" for the day and has been an especially integral part of making my stay as good as it can be. Rounding out the list are the large rooms and amenities, full breakfast, pool & spa, underground parking and a really nice courtyard that even has a grill I'm still meaning to use.
So are there no complaints? Minor ones only. I wish the breakfast started earlier. I often have to leave before 6:30 and have to miss it. Also, while its nice they have a self serve laundry room, there is only 1 washer and 1 dryer and the dryer can't seem to ever dry a load in less than 2 cycles, sometimes 3. This is more of a gripe for someone staying long term however. All in all I will trade these small issues for a comfortable, updated facility with great service and amenities.
April 21, 2015
Rated 5.0 out of 5.0 by dbecker007 nice place
very comfortable place. Rooms nice and clean. Very quiet. Breakfast could be better.
April 20, 2015
Rated 5.0 out of 5.0 by Paul in JAX One of the best properties in the chain
We have occasion to stay at a number of the IHG properties around the country, Walnut Creek is clearly at the top of the list. I don't know how they do it, but they have the most welcoming staff, we have ever encountered. We look forward to our next stay.
April 18, 2015
Rated 5.0 out of 5.0 by kimberly5 Nice hotel, good value
Stayed here overnight and it was very comfortable! Convenient to St Mary's campus, will be back!
April 17, 2015
Rated 4.0 out of 5.0 by mary d. nice and feels like home
I stay there every month to see my family. I find the front office staff very friendly and accommodating. The beds are very comfortable. The only negatives are dated interiors and the heating and cooling is a little off and you can hear people walking above your room. The breakfast is delicious and the staff serving are very attentive to the hotel guests.
April 16, 2015
Rated 5.0 out of 5.0 by LaurieH Easy to get to
Great location, clean, nice landscaping, very friendly staff, quiet,
April 15, 2015