Rated 4.2 out of 5 by 144
Rated 5.0 out of 5.0 by smarsh Good value place to stay
Pleasant staff, clean comfortable rooms, bedding and on suite shower room. Breakfast was good with reasonable variety. Excellent location. Will definitely stay again.
July 15, 2014
Rated 2.0 out of 5.0 by Whistleblower Not as good as other HI Express hotels...
Can see why there is a lot of incentive selling to get you to stay here ie: attractive 5000 IHG bonus points deal etc. Great location but rather dated re: its' comparison to other HI Express hotels ie: rooms small... TV's old fashioned, with poor picture reception, & limited channel choice... décor overall... small breakfast serving area... the general feeling here. Staff OK but not very attentive on Check-Out - more interested in updating records on computer with credit card number??? Why, as already advised when booked & I am a Gold Plus member??? Plenty of other choices available nearby with other IHG hotels under different franchises. This HI Express is behind the times re: others... so go elsewhere until it updates itself in many areas of its' offering; bonus points at an attractive rate only go so far.
July 13, 2014
Rated 4.0 out of 5.0 by swee Suffice
Everything I needed for a one night stay. Clean and comfortable with good service and freindly staff.
July 12, 2014
Rated 4.0 out of 5.0 by friends 1956 poor breakfast experiance
breakfast was a tottally manic experiance with children running about in dinning room and serving area. food was not replenished so most things ran out , quality of food served was poor.
July 9, 2014
Rated 5.0 out of 5.0 by Tracy21 Service with a smile
This hotel offers a very comfortable stay for those looking for a hotel in the outskirts of Birmingham. I have stayed here on numerous occasions and have always been impressed with the overall standard of cleanliness in both the rooms and the public areas. What really makes this hotel stand out is its staff - they are so friendly and seem to genuinely care about guests. Do not hesitate, book today!
July 8, 2014
Rated 5.0 out of 5.0 by Foreigners Nice B
Very nice room, shower, and bed. Breakfast was fine but not a full English breakfast. The staff was helpful
July 7, 2014
Rated 4.0 out of 5.0 by pat of somerset staff
attentive and very friendly.when we arrived we asked for another chair in the room. it came straicht away.
July 4, 2014
Rated 4.0 out of 5.0 by grinnygran limited breakfast
Although the breakfast was included we were disappointed to find no bacon fried eggs or tomatoes on the menu. Also only fruit offered was orange or grapefruit segments. Along with many others of my generation I cannot have grapefruit due to taking statins. Would have liked prunes as alternative which I find in most Hotels. Other than this it was a good value stay although we ccould not get a seat in the bar on Sat night
July 2, 2014