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Rated 4.3 out of 5 by 354 reviewers.
Rated 3.0 out of 5.0 by Overall, pretty good for what it is If you bear in mind this is an 'express' hotel, then it's actually pretty good - above standard even. I've certainly paid more for larger hotels that were far worse overall. The rooms are fine, as expected, but it's probably the toilet and shower where the signs of age are harder to hide - you can tell that things have been spruced-up to a good standard - and they were still very clean and absolutely more than adequate. I was pleasantly surprised at hot food being available at breakfast (it's an 'express', remember?!) and it was very good indeed. I heard other, older guests moaning about the food availability but they also think the world revolves around coach parties. It does not. Our only gripe was the state of the ladies toilet. My wife did report this to reception in the evening and it seemed to have been resolved by the morning. However, no toilet should ever be in a state where we prevented our daughters from using it. I could already smell the problem when my wife returned to the lounge area to tell us the floor was covered in urine and sanitary bins clearly had not been emptied - the smell was disgusting and she had to clean her shoes immediately. Couldn't relax as the hotel was rammed: 3 coach parties as well as everyone else. Overall, fine for what it is and the price we paid. July 23, 2015
Rated 4.0 out of 5.0 by Great location for North South Travellers This hotel is located just of the M6 and is a good stopping point for anyone travelling to/ from Scotland from/to the south west. It is clean and comfortable. the hotel also welcomes travellers with dogs. July 21, 2015
Rated 5.0 out of 5.0 Great Stay This hotel is convenient, clean and reasonably priced. I'd recommend it to any business traveller. July 20, 2015
Rated 3.0 out of 5.0 by Average night stay for an average price Holiday Inn Express - Positives - clean room, attentive staff, good internet connection. Negatives - Location next to the motorway can cause some issues with sleeping especially if you’re on the side next to the motorway (50% of the rooms). Breakfast is functional at best (grap and go style) and the scrambled eggs were just inedible July 17, 2015
Rated 5.0 out of 5.0 by Comfortable beds and choice of pillows. After an exhausting day, it was a pleasure to arrive at the hotel and be lying on my bed in minutes! One of the most comfortable beds I have slept on, and a choice of soft or firm pillows- fabulous! The bar wasn't open for food, so I was given a number of takeaway menus to order from that could be delivered to the Reception. After an invigorating shower, I sat on that lovely bed, eating a superb Indian curry. A more than filling breakfast the next morning, added to a very pleasurable visit. I would certainly recommend this hotel to my freinds. July 16, 2015
Rated 4.0 out of 5.0 by Relaxing Staff were polite and cheerful. I was in the quiet corridor on the ground floor and so it was! No noise from the M6 MotorwY as my room was at the back of the building so had really good nights' sleep and relaxation. Free Wi-Fi was excellent! Breakfasts were very good. I have no hesitation recommending the Holiday Inn Express as I have stayed Several times when I have driven down from Lincolnshire, and will be booking again when I return to Walsall later this year. July 14, 2015
Rated 5.0 out of 5.0 by Good Hotel near Birmingham Very friendly and professional staff in the bar and reception. Will stay again July 13, 2015
Rated 5.0 out of 5.0 by Great friendly business stop over I stay here as a preferred choice when traveling from London to Scotland. It's convenient, clean and the staff are always welcoming and effective. July 10, 2015
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