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Rated 4.2 out of 5 by 188 reviewers.
Rated 1.0 out of 5.0 by Worst hotel breakfast ever While the room was comfortable and clean, we were let down when we went to breakfast the following morning. The tables were dirty, with no-one clearing or cleaning them, and the breakfast was terrible. Sausages were barely warm, and appeared uncooked, there was no bread, and many other items had run out. I've stayed at other Holiday Inn Express hotels in the past, but never had a breakfast as bad as this. Upon checkout, the staff didn't even bother to ask how the stay was, so very disappointed with the whole experience. October 16, 2014
Rated 2.0 out of 5.0 by Breakfast very bad Vety limited breakfast choices, no bathtub and bed was small October 15, 2014
Rated 3.0 out of 5.0 by Awful food The staff are a credit to the hotel, friendly and polite . The room was comfortable and clean. Parking was very Convenient. However the breakfast was just awful , worst we have Ever had!! The "egg" must be powered because it tastes nothing Like egg at all , even the sausages didn't taste right. Our children had cereal and we stuck to toast. The juice was a hit unlike the disgusting coffee! Such a shame the breakfast was so unacceptable as the rest of our stay was fine . October 15, 2014
Rated 4.0 out of 5.0 by Quick return visit! Stayed during previous week - obviously all the same. This time though breakfast service wasn't good - all shut at 10:30am on the dot without an opportunity to refresh a coffee etc; most places ask if you want anything else prior to it being taken away / closed. This should be done here; there were only two of us still having breakfast! October 8, 2014
Rated 5.0 out of 5.0 by excellent stay Yet again a brilliant stay Tracey the receptionist is exceptional and a pleasure to deal with See you again in december October 7, 2014
Rated 5.0 out of 5.0 by Excellent service We visit Tempus Ten regularly, We have never had any problems, the staff are very friendly, The rooms are spotless and clean and very comfortable. We would definitely recommend this hotel. October 7, 2014
Rated 2.0 out of 5.0 by not the best this time had bad experience with check in man on desk didnt know what he was doing and gave 2 rooms to 2 different parties instead of the 2 empty rooms remaining which made the whole party late for wedding bride had already arrived this is a shame as used this hotel alot and always been good. breakfast very basic but rooms lovely and comfy beds October 1, 2014
Rated 4.0 out of 5.0 by good place to stop Comfortable nights sleep and decent breakfast.Good to see member of staff help person with disability at breakfast time. September 26, 2014
Rated 4.0 out of 5.0 by clean, comfortable, good value Arrived to a friendly greeting from reception staff, given guidance to room, breakfast facilities and passwords for free wi-fi. Room comfortable and clean, was all we needed for a relaxing two night stay. September 24, 2014
Rated 4.0 out of 5.0 by Brief stay but good We were spending a day at Alton Towers, about an hour from this hotel, we arrived at 9.30 at night, but they were ready for us and were welcoming. Our room was very good. The only problem seemed to be the air con - we couldn't alter the fan speed or the temperature - if it was on, it was fast and cold! The kettle didn't work unless you held it down on the power plug - unusual for a Holiday Inn express. Apart from these slight gripes everything was very good and breakfast service, food and area was excellent. September 24, 2014
Rated 5.0 out of 5.0 by Good location Comfortable bed, nice room well located near the M6 September 20, 2014
Rated 4.0 out of 5.0 by Comfortable Hotel Good Express hotel, efficient service, clean room and easy parking September 19, 2014
Rated 5.0 out of 5.0 by Overall Really pleased with everything in the hotel ,the staff were more than happy to help ,room spotless plenty of towels will stay again September 17, 2014
Rated 5.0 out of 5.0 by Walsall Experience Very pleasant and functional place to stay both for family and business purposes. September 11, 2014
Rated 4.0 out of 5.0 by expensive snacks Nice room although the television was very dated. easy access from M6.Snacks ie; soft drinks, choc etc. way over priced was quoted £2.20 for a bottle of coke and £1.50 for a mars bar! Not much coffee tea etc.left in room. September 10, 2014
Rated 4.0 out of 5.0 by Service was excellent and the property was well maintained Our first stay at a Holliday Inn and was a pleasurable experience. September 7, 2014
Rated 5.0 out of 5.0 by Lovely stay yet again! Stayed at this hotel for second time for two nights with my two children, hotel as always friendly, clean and comfortable. Rooms lovely and children's bed all made up for them when we arrived. Nothing wS too much trouble from the staff! Breakfast lovely as always. Hotel nice and handy for our day trips to The Black Country museum & RAF Cosfird. Can't wait to return as family lives close by! September 4, 2014
Rated 3.0 out of 5.0 by A TV in the room from the 80's!!! Hotel was clean enough and choice at breakfast good. However, we were a family of 4 and the room was not really large enough to fit us all in with any comfort (that is based on spending the previous night in a family room in the Manchester Airport Holiday Inn Express which felt more spacious)....... And how much would it cost to update the TVs to flat screen with at least freeview?!!! September 3, 2014
Rated 5.0 out of 5.0 by Walsall M6 Junction 10 The hotel staff are efficient, friendly and helpful. The rooms are spotlessly clean and comfortable. September 1, 2014
Rated 4.0 out of 5.0 by Good stay Convenient parking. Staff address needs well. Hotel modern clean and room comfortable. Breakfast plentiful and good. Dining room a bit cramped when busy, could be more spacious. Enjoyed stay. August 29, 2014
Rated 5.0 out of 5.0 by Clean, comfortable budget hotel near the motorway Attentive staff in a what would be called a budget hotel made all the difference to my stay. When I wanted my family to join me for the first night, it wasn't a problem. When they wanted to bring the dog, it wasn't a problem. When I needed an iron unexpectly, it wasn't a problem. Efficiently checked in as a platinum member to suitable room away from others so we didn't have to shush the children too much. Thank you. August 28, 2014
Rated 5.0 out of 5.0 by My stay at Holiday Inn Express® Walsall M6, Jct.10 I had a very pleasant stay here with my family. The breakfast was great and the staff were very friendly and attentive to our needs, The staff even washed my daughters baby bottles and cup. There was limited baby high chairs at the hotel during breakfast time but as soon as one came available the very nice lady came and dropped one off to our table and she was very polite. Overall, we were very happy with the service and stay. August 27, 2014
Rated 4.0 out of 5.0 by Great value, lovely staff Overall, we enjoyed our stay, shame about traffic noise. Everything was clean August 25, 2014
Rated 4.0 out of 5.0 by Excellent place to stay I would recommend staying at this hotel. I will return next time i visit the area be it for leisure or business. August 25, 2014
Rated 4.0 out of 5.0 by Great staff Staff were great, Wifi free and use everywhere, menu choice limited/expensive, TV should be in antique shop!!!!. However great stay and overall great value for money. Highly recommend staying here. Again staff were fantastic, very clean. August 25, 2014
Rated 5.0 out of 5.0 by Good budget Very clean and very courteous staff Breakfast was good, some of the chains more expensive hotels could learn from this hotel August 21, 2014
Rated 5.0 out of 5.0 by Great Customer Service This is a great location off M6 and the welcome and standard of customer service was fantastic. I will be staying there again very soon. August 19, 2014
Rated 5.0 out of 5.0 by Excellent hotel The only thing that let this stay down was both members of staff we met were efficient but with no personal interaction at all. Would have been nice to have had a chat and a smile. Beds and rooms were comfy, food was excellent. August 18, 2014
Rated 4.0 out of 5.0 by Comfortable room for the family. Our stay in this hotel was excellent and only spoilt by the poor quality of the hot food at Breakfast. The breakfast sausages were possibly the worst I have ever tasted and made me feel ill. August 18, 2014
Rated 4.0 out of 5.0 by Typical of a Holiday Inn Express Clean comfortable rooms. Breakfast choice is limited, but can't complain as it was free. August 15, 2014
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