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Rated 4.2 out of 5 by 202 reviewers.
Rated 5.0 out of 5.0 by A heads up place for heads down and comfortable sleep. Great location, next to motorway, very clean and comfortable. Super breakfast to start the day with and a cosy bed to flop into at night. Despite being close to the motorway - ZERO noise. We will certainly be staying here again and in the future will check their availability as and when we travel again. November 5, 2014
Rated 5.0 out of 5.0 by Excellent Stay! We stayed here to visit Cadbury World. Excellent choice! We needed interconnecting rooms as we are a family of 6, we got these without any problem at all! Rooms were very clean, temperature was great, bathrooms were spotless and great layouts! Breakfast was fantastic, something for everyone! Only problem to breakfast was there is only ONE highchair and the first morning of our stay we had to use our daughters pushchair as it was in use! The staff were very polite and helpful! Overall well worth the money we spent to stay:) November 5, 2014
Rated 4.0 out of 5.0 by Good service, clean and friendly This is a clean and friendly hotel. My overall experience was good but the quality of the food could be improved - here I am particularly highlighting there was no bacon on offer and I've had better quality sausages for breakfast even in a budget hotel. The staff were all friendly and attentive though. November 3, 2014
Rated 3.0 out of 5.0 by Average Average experience from an average hotel chain. Pretty terrible food, avoid if you can. October 31, 2014
Rated 5.0 out of 5.0 by Enjoyable Stay The room was very clean, quiet and spacious. Bed was comfy and had a choice of hard or soft pillows. Although there wasn't much choice in the 'hot' section of the breakfast, what was there was enjoyable. Staff very pleasant and friendly when booking in and out. October 29, 2014
Rated 5.0 out of 5.0 by Val;ue for Money Have stayed at this hotel previously and still find that the standards are excellent. Consider this hotel to be good value for money. Breakfast not special, but adequate. October 29, 2014
Rated 5.0 out of 5.0 by excellent value for a family of 4 Excellent value including breakfast. Facilities excellent We will be back ! October 27, 2014
Rated 4.0 out of 5.0 by convenient for travellers a convenient stop off point adjacent to the motorway. good standards of food and service with a smile. Carpets in some public areas and corridors need changing. October 26, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. Nice welcoming hotel, placed just right , comfortable and clean well furnished rooms, breakfast was a fiasco with a over eager member of staff clearing my table without checking that no one was sitting there first so i,m very dissapointed at that, especially as i have stayed here 3 or 4 times before. breakfast choices very good, and checkout a breeze October 24, 2014
Rated 5.0 out of 5.0 by Great Holiday Inn Express as always As expected at a Holiday Inn Express everything was great October 24, 2014
Rated 5.0 out of 5.0 by Ease of access from M6 Clean and comfortable hotel Breakfast choice of hot and cold, good selection of drinks Staff helpful Spacious car park Room clean, comfortable and well equipped Would have liked restaurant to be open evenings at the weekend as had to look locally for places to eat. October 23, 2014
Rated 1.0 out of 5.0 by Second class guest? The hotel for you. Service was poor, it was clear from checkin in that bookings through laterooms were frowned upon even though i'd made the booking weeks before. Put me in a twin despite paying for a double (laterooms policy apparently) and housekeeping were loud. Will stick with small private hotels in future. Typical holiday Inn. October 22, 2014
Rated 5.0 out of 5.0 by Great service Good location, just off the M6. Friendly and efficient staff, everywhere clean and fresh. Comfortable bed with choice of pillows. Good and varied choice for breakfast. Balanced room temperate. I would choose to stay there again and again. October 21, 2014
Rated 5.0 out of 5.0 by excellant service great breakfast choice and value for money Excellant service great breakfast choice and value for money October 20, 2014
Rated 1.0 out of 5.0 by Worst hotel breakfast ever While the room was comfortable and clean, we were let down when we went to breakfast the following morning. The tables were dirty, with no-one clearing or cleaning them, and the breakfast was terrible. Sausages were barely warm, and appeared uncooked, there was no bread, and many other items had run out. I've stayed at other Holiday Inn Express hotels in the past, but never had a breakfast as bad as this. Upon checkout, the staff didn't even bother to ask how the stay was, so very disappointed with the whole experience. October 16, 2014
Rated 2.0 out of 5.0 by Breakfast very bad Vety limited breakfast choices, no bathtub and bed was small October 15, 2014
Rated 3.0 out of 5.0 by Awful food The staff are a credit to the hotel, friendly and polite . The room was comfortable and clean. Parking was very Convenient. However the breakfast was just awful , worst we have Ever had!! The "egg" must be powered because it tastes nothing Like egg at all , even the sausages didn't taste right. Our children had cereal and we stuck to toast. The juice was a hit unlike the disgusting coffee! Such a shame the breakfast was so unacceptable as the rest of our stay was fine . October 15, 2014
Rated 4.0 out of 5.0 by Quick return visit! Stayed during previous week - obviously all the same. This time though breakfast service wasn't good - all shut at 10:30am on the dot without an opportunity to refresh a coffee etc; most places ask if you want anything else prior to it being taken away / closed. This should be done here; there were only two of us still having breakfast! October 8, 2014
Rated 5.0 out of 5.0 by excellent stay Yet again a brilliant stay Tracey the receptionist is exceptional and a pleasure to deal with See you again in december October 7, 2014
Rated 5.0 out of 5.0 by Excellent service We visit Tempus Ten regularly, We have never had any problems, the staff are very friendly, The rooms are spotless and clean and very comfortable. We would definitely recommend this hotel. October 7, 2014
Rated 2.0 out of 5.0 by not the best this time had bad experience with check in man on desk didnt know what he was doing and gave 2 rooms to 2 different parties instead of the 2 empty rooms remaining which made the whole party late for wedding bride had already arrived this is a shame as used this hotel alot and always been good. breakfast very basic but rooms lovely and comfy beds October 1, 2014
Rated 4.0 out of 5.0 by good place to stop Comfortable nights sleep and decent breakfast.Good to see member of staff help person with disability at breakfast time. September 26, 2014
Rated 4.0 out of 5.0 by clean, comfortable, good value Arrived to a friendly greeting from reception staff, given guidance to room, breakfast facilities and passwords for free wi-fi. Room comfortable and clean, was all we needed for a relaxing two night stay. September 24, 2014
Rated 4.0 out of 5.0 by Brief stay but good We were spending a day at Alton Towers, about an hour from this hotel, we arrived at 9.30 at night, but they were ready for us and were welcoming. Our room was very good. The only problem seemed to be the air con - we couldn't alter the fan speed or the temperature - if it was on, it was fast and cold! The kettle didn't work unless you held it down on the power plug - unusual for a Holiday Inn express. Apart from these slight gripes everything was very good and breakfast service, food and area was excellent. September 24, 2014
Rated 5.0 out of 5.0 by Good location Comfortable bed, nice room well located near the M6 September 20, 2014
Rated 4.0 out of 5.0 by Comfortable Hotel Good Express hotel, efficient service, clean room and easy parking September 19, 2014
Rated 5.0 out of 5.0 by Overall Really pleased with everything in the hotel ,the staff were more than happy to help ,room spotless plenty of towels will stay again September 17, 2014
Rated 5.0 out of 5.0 by Walsall Experience Very pleasant and functional place to stay both for family and business purposes. September 11, 2014
Rated 4.0 out of 5.0 by expensive snacks Nice room although the television was very dated. easy access from M6.Snacks ie; soft drinks, choc etc. way over priced was quoted £2.20 for a bottle of coke and £1.50 for a mars bar! Not much coffee tea etc.left in room. September 10, 2014
Rated 4.0 out of 5.0 by Service was excellent and the property was well maintained Our first stay at a Holliday Inn and was a pleasurable experience. September 7, 2014
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