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Rated 4.3 out of 5 by 167 reviewers.
Rated 4.0 out of 5.0 by Nice Hotel Nice hotel. Very clean and staff was friendly. Nice option for the area August 25, 2014
Rated 3.0 out of 5.0 by Promises, promises Not happy with this hotel. Was promised a king bed and got a double bed in a half-size room. Bathroom was generating heat as if it were a boiler room -- very hot walls. Bathroom was the closet size. No light over sink, which was in a recessed area. No tub, just a small stall shower with shower head facing the wall. All this and I paid full price, even though I complained to desk attendant. She was very sorry. But no compensation except for 1000 points on my member card. What good is that when I will be avoiding this chain in the future, based on this experience. August 25, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Waltham Great place to stay for a reasonable price. Our family spent time in Boston and this was a great place to stay just outside the city. Easy access from I-95 and a short distance to I-90. Perfect for getting into and out of the city. I would recommend this hotel. Oh, and breakfast was great. Love the pancake maker! August 21, 2014
Rated 5.0 out of 5.0 by Extra effort of a professional front desk and housekeeping staff I was most impressed by the front desk staff and housekeeping, Norma in particular. Sometimes it comes down to one or two people's efforts to solve a problem or do something extra!! The pillow issue was big to me, a small request that ended up in a positive way. August 21, 2014
Rated 5.0 out of 5.0 by Nice hotel with friendly staff. The room was clean and the service was excellent. The location was just right where we wanted to be and close to restaurant and other amenities. Will definitely recommend this to friends who wanted to visit Boston. August 20, 2014
Rated 5.0 out of 5.0 by Consistent This is a fine HIE hotel. It is consistent from week to week and they are excellent at recognizing returning customers. I should know, I've been here for many months and will continue to return! August 20, 2014
Rated 5.0 out of 5.0 by Holiday Inn Waltham Very pleasant stay. Room was clean, comfortable, well equipped. Bed was comfortable and I slept well. Room was quiet, no noise leaking from adjoining rooms or the outdoors. Cleanliness of the facility and service of the staff are high points, as is the excellent full breakfast served each morning. Would certainly recommend this hotel to anyone traveling in the area. August 19, 2014
Rated 5.0 out of 5.0 by Courteous and accomodating staff From the moment we arrived, any staff we encountered was courteous and willing to make us feel welcome. The bed and pillows were very comfortable and the room temperature was easily adjusted. The overall cleanliness of the room was great! I would recommend this hotel to any staying in the area. August 13, 2014
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