Rated 4.2 out of 5 by 96
Rated 2.0 out of 5.0 by mary413 Not Worth the Cost
Recently, I stayed at the hotel because of a business trip. I was not happy with the price of my stay. I checked into the hotel around 7pm and left by 8 am the next morning. They price was way too much! I am not happy with how much the room costed me for the short time i was there. The bathrooms are way too small, and there is no hair dryer for your convince. I wish the staff had offered me some discount off for my short stay, I will not be staying at this hotel again.
December 17, 2013
Rated 1.0 out of 5.0 No hot water
No hot water and people knocking on my door early in the morning made this the least pleasant experience in a hotel thus far. The breakfast needs more food that doesn't contain cholesterol for a healthier populous as well.
December 10, 2013
Rated 1.0 out of 5.0 by CrystalOct comfortable bed. dirty room.
this was definitely the absolutely worst holiday inn express we have ever stayed at. there was a bowl of pineapple in our window that I did not discover until checkout day when I opened up the curtains to let in some light. the toilet was very loud. the t.v. had constant flickering. there was construction outside the window, which was not terrible however it just adds to the overall negative experience. the breakfast was terrible. food was tasteless and the options limited. also there was a bottle cap and a lotion bottle behind the dresser that was not ours. just a disappointing experience. however, quite memorable that is for sure. hopefully this will change when the renovations are complete. This was a cheap hotel for the area, I wonder if that is a discounted price due to the construction? however you should definitely have a conversation with the cleaning staff as their efforts were poor. I left a tip but took it back when I found the pineapple. that was absolutely disgusting.
on a positive note, the beds and pillows were very comfortable and we slept well.
December 4, 2013
Rated 3.0 out of 5.0 by drbr Small and inconvenient bathroom
The bathroom is quite small, with a very low toilet that's tough on older people and with a toilet paper holder located so one needs to be a bit of a contortionist to reach it, especially tough on guests with a bad left shoulder. Also, like most hotel rooms there is only one luggage rack, so the other suitcase goes where? On the floor? On the dresser?
The bed was comfortable, HVAC easy to adjust. We've stayed at this property many times and will come back again, but not to room 603.
November 27, 2013
Rated 4.0 out of 5.0 by doggies27 comfortable
Anytime we can bring our family addition, our doggy, we have a great time! the rooms were clean( we got two rooms) one had a spider and housekeeping was not too fond of going back and rechecking our bathroom- she was pretty upset but for us, having our dog with us, we were not comfortable leaving our dog behind while we got a bite to eat- my mom cleaned the bathroom herself. breakfast was good but could have been better. Maria was awesome since we met her- she directed us to restaurants, was very informative and caring and smiley!
November 26, 2013
Rated 3.0 out of 5.0 by Jays3011 No value for money
Way too small room. The bathroom counter top can't hold one toilet kit and the tissue holders falling off annoying every morning.
For the similar price, I would get a min. 2-3 times the size room and much more amenities with a competitor or hotel in the same category.
No value for the price paid- THE TV and the TOILET wasn't working - had to get it fixed twice.
November 17, 2013
Rated 5.0 out of 5.0 by Christalyne The service was great and I was able to relax
The place is great and it is always a great pleasure to be there.
November 14, 2013
Rated 5.0 out of 5.0 by WVS62 First Trip to Boston, MA
We had a wonderful stay at the Holiday Inn Express in Waltham, MA. The front desk personnel were courteous and helpful. We needed directions to the subway system and airport - they had it, we were looking for a restaurant in the area that served seafood - they knew were to go. Our room was fabulous! We were impressed with the quality of the room and to sweeten our stay they served breakfast, what a bonus! I will definitely be staying at Holiday Inn Expresses in the future.
November 14, 2013